Best Western welcomes you to the Premier life. At the Best Western Premier Helena Great Northern Hotel, our biggest priority is leaving a lasting impression, long after you check out. You’ll notice our Premier’s distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler’s favor. Located in Helena,MT the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
Most customers praised the hotel for its cleanliness and well-maintained rooms.
Staff Service
The staff received high marks for being friendly, helpful, and attentive to guests' needs.
Location
Guests appreciated the hotel's convenient location near downtown and various amenities.
Breakfast Quality
The breakfast offerings were frequently highlighted as above average, with many guests enjoying the variety and quality.
Parking Issues
Several reviews mentioned difficulties with parking availability and associated costs.
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Duwayne Brown
6 days ago
3.0
Lukewarm showers suck I stayed in room 224
The lack of attention to cleanliness is unacceptable for any hotel, regardless of its price point. The presence of hair in the bed suggests that the bedding was not properly cleaned between guests, which is a significant health concern. Additionally, the absence of hot water is a major inconvenience that should have been addressed promptly by the hotel staff.
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sharo Sanchez
Dec 23, 2025
5.0
The hotel has a good location, the room was well-equipped and comfortable and above all clean, the customer service was very good and the staff very friendly, and the food service was also very good
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Lawrence Curcio
Dec 22, 2025
3.0
A decent cheap place to stay
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Don Powell
Nov 16, 2025
5.0
I just booked 4 rooms for a conference I am attending in June and spoke with a front desk agent, Genivive. She was kind, friendly, and helpfully. Great job Genivive keep up the good work!!!
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Dave Mortensen
Nov 1, 2025
5.0
Very nice hotel, I stopped over as I was driving through. Rooms were great and very comfortable, I booked a standard queen and maybe got a secret upgrade cause the room was excellent.
Doesn't have the amenities of a 5 star hotel as in bar/restaurant on site etc, however it felt like I was at one.
Only stayed a night and I will return next time I drive through again.