Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Located on a hill overlooking our fair city of Great Falls, the Holiday Inn is a full-service hotel where you can enjoy a Breakfast in comfort, Lunch, and Dinner at our Tony Roma's Restaurant completed in 2024, followed by a night-cap in the Sports Bar and Casino. While in town, some activities that are highly recommended are a stroll on the River Edge Trail along the Missouri River, a visit to the Charles M. Russell Museum, the Lewis and Clark Interpretive Center, Giant Springs State Park, which has the shortest river in the United States, and drive to the Rainbow Falls to see the reason it was given that name. Another adventure would be to drive out to the First Peoples Buffalo State Park. We are the gateway to Yellowstone and Glacier National Parks, and two hours from the Canadian border. Among the other amenities you will enjoy in our recently renovated hotel are spacious sleeping rooms, 24-hour Fitness Center, indoor pool and hot tub, guest laundry, and full-service Catering for groups from 10 to 250 attendees, and friendly hotel staff with the goal to make your stay enjoyable
Location
Holiday Inn Great Falls-Convention Center by IHG
1100 5th Street South, Great Falls, MT
59405, United States
Hours
Reviews
4.0
1,805 reviews
5 stars
899
4 stars
414
3 stars
201
2 stars
95
1 star
196
What are people saying?
AI-generated from recent customer reviews
Service Quality
Staff were frequently praised for their friendliness and helpfulness, with specific mentions of exceptional service from individuals like George, Jeanette, and Julian.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty bathrooms, mold, and unkempt pool areas, indicating a need for improved housekeeping.
Misleading Amenities
Guests expressed frustration over misleading information regarding amenities, particularly the airport shuttle service and the availability of the restaurant and pool.
Room Condition
While some rooms were noted as clean and comfortable, others were criticized for being outdated or poorly maintained, with issues like noise and malfunctioning equipment.
Value for Money
Several customers felt the hotel was overpriced for the quality of service and amenities provided, leading to disappointment.
- JKJ KlassenJan 4, 20265.0It’s was an awesome place to stay . If you want to do things in Great falls . Good service and staff .
- TMTracey McHughJan 2, 20265.0My husband and I were here in November 2025 for one night. We loved that there was a bar/restaurant right in the hotel. We especially liked the help at the desk when we were checking in. I believe the girl behind the desk was new, Melissa. There was a young man , Frank, who was helping her (and us) getting checked in and figuring out our IHG rewards. He was a lot of help, and come to find out, he was already done with his shift, and punched out on the time clock. He was super friendly and kind. We were so impressed with the care they both showed in doing their jobs. Bravo! Room was nice, clean and comfortable.
- BBBreanalee “Bree” BeerDec 29, 20253.0Check in was a little awkward - we were left standing and waiting for an attendant for a while, same with at the restaurant. There is a beautiful big atrium but the water feature has cobwebs on the taxidermy 🫣 There was hair in the bottom and the walls of our shower (not from us). They have improved the rooms a bit but lack of attention to detail is obvious (drop zone frame is not square, paint is a bit rough in some spots). Paid extra for a "pool view" but they placed us on the second floor right next to construction, when the hotel was not busy at all. The picture of the pool online are definitely up played a bit, especially since they're doing renos (water slide is not there). Food from the restaurant for supper was pretty bland. Service was just ok. No one smiled at all, seemed a bit unprofessional at times. The room was quiet and the beds were clean and comfortable though. Breakfast was better then dinner. Waiter was more friendly. 😊 This place has the potential to impress, I'm hoping it will improve once renos are completed.
- AVAdam VengroffDec 7, 20253.0The hotel itself has a terrible design. The whole lobby area echoes up and into all the rooms. You can hear everything, which made for a very loud experience. Pool area was sad. Hot tub looked gross. I will not stay here again.
- JMJoseph MurphyNov 18, 20254.0Service at the restaurant was great at 6:30am! Brian was awesome.
Frequently Asked Questions About Holiday Inn Great Falls-Convention Center by IHG
What are the check-in and check-out times at Holiday Inn Great Falls-Convention Center?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is Holiday Inn Great Falls-Convention Center accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and is mobility accessible.
Does the hotel allow pets during the stay?
Cats are allowed but dogs are not; overall, the hotel welcomes pets.
Are there any dining options within the hotel?
Yes, there is a restaurant named Tony Roma's, a Sports Bar, and a casino on the premises for dining and entertainment.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are there fitness and recreational facilities available at the hotel?
Yes, there is a 24-hour fitness center with elliptical and treadmill machines, an indoor pool, and a hot tub.
Can guests store their baggage at the hotel?
Yes, baggage storage is available for guests.
Does Holiday Inn Great Falls-Convention Center offer contactless check-in or checkout?
Yes, the hotel supports contactless check-in and checkout for guests' convenience and safety.
What nearby attractions can guests visit while staying at the hotel?
Guests can explore the River Edge Trail along the Missouri River, Charles M. Russell Museum, Lewis and Clark Interpretive Center, Giant Springs State Park, Rainbow Falls, and First Peoples Buffalo State Park.
What nearby places can guests visit for dining and entertainment around the hotel?
Guests can visit nearby spots like Tony Roma's for American barbecue, Sting Pizza Restaurant for casual dining, Stadium Sports Bar and Casino, Sting Sports Bar Grill, and Magic Diamond Casino for nightlife and entertainment.