At the Best Western Plus Riverfront Hotel and Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Riverfront Hotel and Suites will stand out among other hotels in Great Falls,MT. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Riverfront Hotel and Suites will provide you with the superior customer service that you are used to at any Best Western hotel.
Most customers praised the cleanliness of the rooms and common areas, noting that the hotel was well-maintained.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, although there were some negative experiences reported.
Noise Issues
Several guests reported disturbances from train noise and loud guests, impacting their sleep quality.
Breakfast Quality
The breakfast offerings were generally well-received, though some guests noted limited options compared to other hotels.
Value for Price
Many customers felt the hotel was overpriced for the quality of the rooms and amenities, with some expressing disappointment in the overall value.
AJ
Aurelia Jade
2 days ago
5.0
My family and I love this hotel. Nicely decorated and clean rooms. The river side view with balcony rooms are fantastic. The pool & jacuzzi are also super nice. Friendly staff. I have absolutely no complaints and look forward to our next stay.
MM
Mike Moorman
5 days ago
5.0
Guest services were professional and extremely nice. Cleaning services were kind and helpful. The kitchen was fun! I was Very relaxed. I will return :)
RB
Randy Brunes
6 days ago
4.0
Very friendly staff. Great breakfast
PP
Patty Petterson
Nov 4, 2025
4.0
Both my son and I slept so poorly, our backs ached the next morning, we had planned on staying til 9 or 10 am, instead we were up and bbn out by 530 am. We walked a lot that morning to get the stiffness out, the pillows didn't work well for me either. At home we each sleep on Saatva. After this experience, I will be giving that company great reviews.
The room was clean, and tidy. We did not eat breakfast, nor did we use any other amenities. The front desk lady was efficient, and kind. The price seemed high.
JW
J W
Oct 27, 2025
4.0
Stayed one night in our way home. Very pet friendly which we needed since we were traveling with our dogs. The hotel was clean and welcoming. Staff was friendly. Our room was also very clean and spacious. Breakfast was good but fewer offerings then other BW.
Downside: it was the loud! I know the hotel cannot help the train schedule. Trains rolled through at least 3 times overnight blaring the horn. I don't know how anybody sleeps in this city the way the trains run through! Also our room was at the very end of the hallway so every time the outer door was closed a loud bang was heard in the room. Sometimes it would shake the walls!