Garner Hotel Butte Southeast by IHG

4.3
991 reviews
We can't wait to check you into our hotel.

About

Hotel

Location

Garner Hotel Butte Southeast by IHG
2777 Harrison Avenue, Butte, MT
59701, United States

Hours

Reviews

4.3
991 reviews
5 stars
556
4 stars
260
3 stars
92
2 stars
34
1 star
49

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty rooms, stained linens, and unpleasant odors.

Customer Service

While some guests praised the friendly and helpful staff, others reported rude or unhelpful service, particularly at the front desk.

Renovation Needs

Several customers noted that the hotel appears outdated and in need of renovations, with some rooms described as old and worn.

Breakfast Quality

The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking or poorly managed.

Location and Parking

Guests appreciated the convenient location near the highway and ample parking, especially for larger vehicles.
  • EC
    Emi Cottier
    Nov 9, 2025
    1.0
    No one answers phone at night. Apparently there's no one on duty late at night. Would have liked to stay here as it was our go to stop when it was Comfort Inn. Reviews sound like service has gone downhill now .... and I can't get anyone on the phone at 12am.
  • TS
    Thomas Stewart
    Oct 18, 2025
    2.0
    Been under construction for six years, I stayed there six years ago, and I stayed there the other night and it looked exactly the same
  • SH
    Sanowar Hossain
    Oct 1, 2025
    1.0
    It was not a pleasant stay at the Comfort Inn, Butte. Everything in the hotel looks and feels old. When I mentioned this to the receptionist, he was surprised. Apparently, I am the first person to say this hotel is dated. But they are doing a massive renovation anyway! The bedsheets and blankets had stains, and the bed was neither clean nor comfortable. The bathroom has no towel hanger! For some reason, the AC stopped working and I had to wake up a few times. The breakfast was very basic. If you get the room along the highway, you might hear big trucks all night long.
  • LB
    leo blakley
    Sep 26, 2025
    3.0
    Under construction. Our room drains didn't work. Very nice staff and location. Some road noises and our room fan wasn't working properly. Breakfast was good
  • ND
    Nathan Dick
    Sep 17, 2025
    5.0
    I left the hotel and several hours away I got a phone call that I had left my glasses. The receptionist offered to fed-ex them after I sent her a prepaid shipping label. What a great service and fabulous receptionist!!!

Frequently Asked Questions About Garner Hotel Butte Southeast by IHG

What type of pets are allowed at Garner Hotel Butte Southeast by IHG?

Dogs are allowed at Garner Hotel Butte Southeast by IHG.

Does Garner Hotel Butte Southeast offer digital guest room keys?

Yes, the hotel provides digital guest room keys for convenience.