Best Western Plus GranTree Inn

4.3
1518 reviews

About

HotelBest Western
At the Best Western Plus GranTree Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus GranTree Inn will stand out among other hotels in Bozeman,MT. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus GranTree Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus GranTree Inn
1325 N 7th Ave, Bozeman, MT
59715, United States

Hours

Reviews

4.3
1,518 reviews
5 stars
902
4 stars
406
3 stars
104
2 stars
36
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior from management.

Cleanliness

Rooms were generally reported as clean, but some guests noted issues with cleanliness in specific areas like bathrooms and the pool.

Breakfast Issues

Many customers expressed dissatisfaction with the lack of complimentary breakfast, feeling misled by advertising.

Value for Money

Several reviews indicated that the hotel is overpriced for the quality of rooms and services provided.

Restaurant Experience

The on-site restaurant received positive feedback for food quality, but service was inconsistent.
  • MF
    matt fischer
    3 days ago
    4.0
    Quite serviceable and well located. Food a tad pricey in onsite restaurant but very good. Get The Scotch Egg. Just do it.
  • JB
    Joanne Bell
    Dec 15, 2025
    1.0
    The gas station at Bozeman best Western grantree charged me 2.00 for. Coffee that cost a dollar yesterday. She didn't give me a penney back she put in the change jar. This woman also has her crap hands on my cups lip and I asked her doesn't she get trained about sanitation. She said NO. I won't go back
  • LD
    Linda Decker
    Nov 26, 2025
    5.0
    I love staying at this motel.
  • DR
    Daniel Rezek
    Nov 8, 2025
    1.0
    I had been going to the Grantree for years and I have had great experiences with the bar and restaurant. But today I was treated with extreme rudeness by the hotel manager, a younger woman who found me sitting at one of the hotel chairs and to whom I explained I had been watching games at the bar for a few hours. She called me a “loiterer” and told me I “don’t belong” despite my explanation that I was taking a break from the restaurant to catch the score on a tv that had a game I was interested in. Very unprofessional and needlessly disrespectful work by her. She handled it poorly
  • YS
    Yelyzaveta Shulha
    Nov 5, 2025
    2.0
    A valuable garment — a white abaya and scarf set — was submitted to the hotel’s laundry service and was mishandled at multiple levels. It was delivered to the wrong room, remained missing for an extended period, and was only returned to me minutes before an international flight — visibly stained and damaged beyond wear. I had no time to resolve the issue in person, as my departure was already underway when the item was handed to me by another crew member, who had received it mistakenly. What followed was equally disappointing: My follow-up inquiries were delayed or ignored, Staff avoided calls when I attempted to track down the item, Management delayed addressing the issue until the last possible moment, And ultimately, the hotel refused to take responsibility for the damage caused. The garment had remained in the hotel’s care for the duration of this process, and yet both the hotel and the cleaning service now deny liability — citing uncertainty about "what may have happened after it left their hands" despite the fact that it had already been delivered to the wrong guest due to internal error. So unacceptable and unprofessional....

Frequently Asked Questions About Best Western Plus GranTree Inn

What amenities are available at Best Western Plus GranTree Inn?

The hotel offers a fitness center, hot tub, free Wi-Fi, in-room mini fridge, and a restaurant.

Is the property smoke-free at Best Western Plus GranTree Inn?

Yes, the property is smoke-free.