Business Details
About
HotelSureStay
At the SureStay Plus by Best Western Billings in Billings, MT, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Location
SureStay Plus by Best Western Billings
3040 King Ave W, Billings, MT
59102, United States
Hours
Reviews
4.2
451 reviews
5 stars
253
4 stars
109
3 stars
37
2 stars
22
1 star
30
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the friendly and accommodating staff, particularly at check-in and during breakfast.
Room Cleanliness
Feedback was mixed; while some guests found the rooms clean and comfortable, others reported issues with cleanliness, including mold and unclean bathrooms.
Breakfast Quality
The breakfast received positive remarks for variety and quality, although some guests noted that items ran out quickly.
Management Issues
Several reviews highlighted poor management responses to complaints, including issues with billing and room conditions.
Facility Condition
The hotel was described as needing updates and renovations, with some areas appearing worn down or outdated.
- DSDavid SaltDec 19, 20244.0I had a great experience staying here. The person that checked me in was very nice and friendly, the rooms were larger than average for a 2 bed room. The room was nice and clean and had all the amenities you would expect (microwave, small fridge, iron and board, blowdryer ect.) The beds felt like med firm to firm and I slept just fine. The TV is larger than average for typical hotel rooms. They do offer a full hot breakfas, but I didn't try it so not sure of the quality. Overall, I would definitely stay here again.
- CSCarla SextonSep 6, 20222.0Apon arrival our bathroom had not been cleaned. Management did address the problem and completely cleaned our room including fresh linens. Otherwise hotel is nice and breakfast was good.
- ZPzack paulMar 27, 20214.0Pretty slick room with a fancy pants bathroom!
Frequently Asked Questions About SureStay Plus by Best Western Billings
What is the address of SureStay Plus by Best Western Billings?
The hotel is located at 3040 King Ave W, Billings, MT 59102, US.
Does SureStay Plus by Best Western Billings offer free WiFi to guests?
Yes, free WiFi is available for all guests at the hotel.
What are the operating hours of SureStay Plus by Best Western Billings?
The hotel is open 24 hours a day, seven days a week.
What special offers does SureStay Plus by Best Western Billings have?
Guests who stay for 2 nights can receive a $50 Best Western Gift Card.
Which brand is SureStay Plus by Best Western Billings associated with?
It is part of the SureStay Plus Hotel brand by Best Western.
How can I contact SureStay Plus by Best Western Billings by phone?
You can reach the hotel at +1 406-294-9090.
Is SureStay Plus by Best Western Billings active on social media?
Yes, they have a Facebook page at https://www.facebook.com/2245632555658613 and use the handle @surestayhotels on Instagram and Twitter.
What nearby hotels could I consider if SureStay Plus is fully booked?
There are several nearby hotels including the Lexington Inn & Suites Billings and other SureStay Plus locations in the area.
Are there any notable nearby places to visit before or after staying at SureStay Plus by Best Western Billings?
You can explore other nearby hotels and motels such as Lexington Inn & Suites Billings, which also provide convenient amenities in Billings.
How can nearby hotels assist me in planning my stay in Billings?
Nearby hotels like Lexington Inn & Suites Billings can offer alternative accommodations, local recommendations, and enhance your visit by providing additional lodging options close to SureStay Plus.