Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Upscale Hotel with Kid Suites in Prime LocationThe Holiday Inn Express Hotel & Suites Billings West has a prime location in the Trans Tech district just off of I-90 at exit 443 and close to shopping and dining. Being only 9 miles from the Billings Logan International Airport and located centrally between the Yellowstone National Park and Pompey’s Pillar, we are the perfect vacation destination.Business travelers appreciate the ability to use multiple devices with our reliable HSIA. The VA Hospital is located next door and there are many nearby companies such as Fed Ex, Bay Limited, Advanced Care Hospital, Pierce Homes, Scheels, and Tractor & Equipment. After a busy day at work, burn calories in our state of the art fitness center.Leisure guests enjoy our spacious room offerings. For families, make sure you check out our kid suites, they are perfect for your vacation stay. Our hotel offers easy access to some of Montana’s best attractions including ZooMontana and Pictograph Cave. We are a short drive to Custer’s Last Stand and Beartooth Highway as well. After checking out area attractions, relax or swim in our pool and hot tub.Start your day off right with our hot Express Start breakfast bar with egg and meat items as well as our signature cinnamon rolls. Stay Smart at the Holiday Inn Express® Hotel & Suites Billings West, your perfect home away from home!
Location
Holiday Inn Express & Suites Billings West by IHG
3431 Ember Lane, Billings, MT
59102, United States
Hours
Reviews
4.4
529 reviews
5 stars
355
4 stars
110
3 stars
28
2 stars
9
1 star
27
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Performance
The staff received positive feedback for being friendly, helpful, and accommodating, although some reviews mentioned issues with engagement and training.
Breakfast Quality
Guests enjoyed the breakfast offerings, highlighting the variety and quality of food available.
Room Issues
Several reviews pointed out problems with room amenities, such as missing microwaves, outdated decor, and inconsistent internet service.
Management Concerns
Some customers expressed dissatisfaction with management practices, particularly regarding staff training and communication.
- FBfrederick bigmanDec 24, 20255.0Service is wonderful. And everything is within a few miles.
- BHBraden HensleyNov 25, 20251.0Worst stay I’ve had
- ANAnthony NorcuttNov 22, 20255.0Very clean and friendly staff.
- TCTom ClarkNov 19, 20252.0Staff not engaged in thier jobs. Didn't know hotel policies, slow , poor communication skills
- JOJanice OssNov 16, 20255.0Was a short one night stay. Very close to Costco.
Frequently Asked Questions About Holiday Inn Express & Suites Billings West by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Billings West?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with a stay at the hotel?
Yes, a hot Express Start breakfast buffet with egg and meat items and signature cinnamon rolls is available for free.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at the Holiday Inn Express & Suites Billings West?
No, pets including cats and dogs are not allowed at the hotel.
What type of fitness facilities does the hotel provide?
The hotel features a fitness center equipped with elliptical machines, free weights, and treadmills.
Are there any special cleaning and sanitation measures in place at the hotel?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in common and guest areas, sanitizers, and trained employees in cleaning and handwashing procedures.
Is parking available for guests, and is it free?
Yes, free parking is available for guests at the hotel.
Are there any nearby attractions or points of interest guests can visit?
Yes, nearby attractions include ZooMontana, Pictograph Cave, Custer’s Last Stand site, and Beartooth Highway, perfect for leisure guests to explore before or after their stay.
What nearby hotels are located close to Holiday Inn Express & Suites Billings West?
Nearby hotels include Homewood Suites by Hilton Billings, Billings Homewood Suites, Avid Hotel Billings West, Billings Hampton Inn & Suites, and Hampton Inn & Suites Billings West I-90.
What convenience and services are available near the hotel for guests?
Guests can find nearby convenience stores like Circle K and Holiday Stationstores, gas stations such as Holiday Gas Station, U.S. Bank ATMs, and medical centers including the VA Clinic and Billings VA Clinic close to the hotel.