Business Details
About
HotelWedding VenueBusiness Meeting Locations
Upscale Hotel with Kid Suites in Prime LocationThe Holiday Inn Express Hotel & Suites Billings West has a prime location in the Trans Tech district just off of I-90 at exit 443 and close to shopping and dining. Being only 9 miles from the Billings Logan International Airport and located centrally between the Yellowstone National Park and Pompey’s Pillar, we are the perfect vacation destination.Business travelers appreciate the ability to use multiple devices with our reliable HSIA. The VA Hospital is located next door and there are many nearby companies such as Fed Ex, Bay Limited, Advanced Care Hospital, Pierce Homes, Scheels, and Tractor & Equipment. After a busy day at work, burn calories in our state of the art fitness center.Leisure guests enjoy our spacious room offerings. For families, make sure you check out our kid suites, they are perfect for your vacation stay. Our hotel offers easy access to some of Montana’s best attractions including ZooMontana and Pictograph Cave. We are a short drive to Custer’s Last Stand and Beartooth Highway as well. After checking out area attractions, relax or swim in our pool and hot tub.Start your day off right with our hot Express Start breakfast bar with egg and meat items as well as our signature cinnamon rolls. Stay Smart at the Holiday Inn Express® Hotel & Suites Billings West, your perfect home away from home!
Location
Holiday Inn Express & Suites Billings West by IHG
3431 Ember Lane, Billings, MT
59102, United States
Hours
Reviews
4.4
526 reviews
5 stars
353
4 stars
110
3 stars
28
2 stars
9
1 star
26
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and common areas, noting that the hotel was well-maintained.
Staff Performance
The staff received numerous compliments for being friendly, helpful, and accommodating, contributing positively to the overall experience.
Breakfast Quality
Guests appreciated the variety and quality of the breakfast options, highlighting it as a strong point of their stay.
Room Issues
Several reviews mentioned issues with room amenities, such as missing microwaves, poor Wi-Fi, and maintenance concerns, indicating a need for updates.
Check-In Experience
There were mixed reviews regarding the check-in process, with some guests experiencing delays and issues with room assignments.
- ANAnthony Norcutt2 days ago5.0Very clean and friendly staff.
- TCTom Clark5 days ago2.0Staff not engaged in thier jobs. Didn't know hotel policies, slow , poor communication skills
- JOJanice OssNov 16, 20255.0Was a short one night stay. Very close to Costco.
- AWAmberly WhitemanNov 5, 20251.0They have new management are not the best. They don’t treat their housekeepers fairly and aren’t good at training new housekeepers. The old management was much better but she has since moved onto better opportunities!
- WWWatson WatsonOct 22, 20255.0My stay was spectacular. The room was clean, bed was nicely made, everything was just spotless. My housekeeper ASHLEY did an amazing job. She went above an beyond to refresh my room as well. She was so polite and respectful. If she was my housekeeper for every stay at any hotel she'd be the one. Thank you Ashley 😁 your a charm!!! ⭐️⭐️⭐️⭐️⭐️
Frequently Asked Questions About Holiday Inn Express & Suites Billings West by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Billings West?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with a stay at the hotel?
Yes, a hot Express Start breakfast buffet with egg and meat items and signature cinnamon rolls is available for free.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at the Holiday Inn Express & Suites Billings West?
No, pets including cats and dogs are not allowed at the hotel.
What type of fitness facilities does the hotel provide?
The hotel features a fitness center equipped with elliptical machines, free weights, and treadmills.
Are there any special cleaning and sanitation measures in place at the hotel?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in common and guest areas, sanitizers, and trained employees in cleaning and handwashing procedures.
Is parking available for guests, and is it free?
Yes, free parking is available for guests at the hotel.
Are there any nearby attractions or points of interest guests can visit?
Yes, nearby attractions include ZooMontana, Pictograph Cave, Custer’s Last Stand site, and Beartooth Highway, perfect for leisure guests to explore before or after their stay.
What nearby hotels are located close to Holiday Inn Express & Suites Billings West?
Nearby hotels include Homewood Suites by Hilton Billings, Billings Homewood Suites, Avid Hotel Billings West, Billings Hampton Inn & Suites, and Hampton Inn & Suites Billings West I-90.
What convenience and services are available near the hotel for guests?
Guests can find nearby convenience stores like Circle K and Holiday Stationstores, gas stations such as Holiday Gas Station, U.S. Bank ATMs, and medical centers including the VA Clinic and Billings VA Clinic close to the hotel.