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Best Western Plus Kelly Inn & Suites

4.5
(1315 reviews)
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Business Details

4915 Southgate Dr, Billings, MT
59101, United States
(406) 256-9400
http://bestwestern.com
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About

HotelBest Western
At the Best Western Plus Kelly Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Kelly Inn & Suites will stand out among other hotels in Billings,MT. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Kelly Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Kelly Inn & Suites
4915 Southgate Dr, Billings, MT
59101, United States

Hours

Reviews

4.5
1,315 reviews
5 stars
918
4 stars
276
3 stars
49
2 stars
31
1 star
41

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the friendly and helpful staff, particularly mentioning individuals like Angie and Tammy for their exceptional service.

Cleanliness

Most reviews highlighted the cleanliness of the rooms and hotel facilities, although a few noted minor issues.

Family Amenities

The hotel is well-regarded for its family-friendly amenities, especially the pool area which features fun activities for children.

Breakfast Quality

Guests appreciated the breakfast offerings, though some mentioned that the breakfast area could be better stocked.

Pet-Friendly

The hotel is noted for being pet-friendly, with many guests expressing satisfaction with the accommodations for their pets.
  • JF
    John Wayne Freshwater Fishing
    2 days ago
    5.0
    Very nice looking hotel, it really stands out next to the competition with the logs. I am enjoying to spa suite 180 ish per night. The kids pool is amazing and adults enjoy it as well. Beautiful floor in the suite. Work out area. The front desk lady was amazing. Great so far, I will update at breakfast. Maybe . . . If I remember
  • AN
    Ariel Nelsen
    Feb 24, 2026
    5.0
    From front desk to housekeeping to breakfast attendant were all really great. They all were friendly, helpful and doing a great job. Rooms were clean and spacious. Was stocked with everything we needed. Pool was so much fun our little two year old loved it. Good amount of towels and even other guests there were all super nice and all the unsupervised kids were well behaved and cautious of the little ones there. Breakfast was the best always stocked great selection so many choices and kept clean. Love they have fresh cookies after 6pm in lobby. Best choice for a family stay or even business. It is also decored like Montana so a huge plus.
  • JA
    Jared Alleman
    Feb 21, 2026
    5.0
    Kids loved the pool area! There was a decent selection of food for breakfast (I usually take photos but the area was flooded with people). Have nothing negative to say about our stay and it was a nicely decorated location conveniently located near food and a gas station. Did not hear any traffic noise from room, but could hear the kids playing in the pool during pool hours.
  • CM
    Chris Mancinelli
    Feb 18, 2026
    5.0
    Huge room, nice plush bed, the place was immaculately clean. A Free continental breakfast rounds the stay out. Employees were super friendly and helpful. Situated close to I-90 in Billings Mt. A great place to stay
  • CH
    c H
    Jan 31, 2026
    4.0
    Angie(I believe that's her name) at the front desk was a rockstar!! She greeted us in such a friendly manner and helped us decide what we needed for our growing family. She also gave us a solid rundown on everything there was to offer there. Kids loved it! Now there was one negative to our stay.. the lady tending to the breakfast area the first morning was not very nice and she watched us like Hawks. Not into that, makes us and the kids feel unwanted. The lady the 2nd morning was great, super helpful and was more than willing to grab something that needed restocked.
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Frequently Asked Questions About Best Western Plus Kelly Inn & Suites

What is the address of Best Western Plus Kelly Inn & Suites?

The Best Western Plus Kelly Inn & Suites is located at 4915 Southgate Dr, Billings, MT, 59101, US.

Does Best Western Plus Kelly Inn & Suites offer free Wi-Fi to guests?

Yes, free Wi-Fi is available for all guests during their stay.

Brand Certified Facts from Best Western Plus Kelly Inn & Suites

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