Best Western Plus Kelly Inn & Suites

4.5
1301 reviews

About

HotelBest Western
At the Best Western Plus Kelly Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Kelly Inn & Suites will stand out among other hotels in Billings,MT. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Kelly Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Kelly Inn & Suites
4915 Southgate Dr, Billings, MT
59101, United States

Hours

Reviews

4.5
1,301 reviews
5 stars
907
4 stars
272
3 stars
50
2 stars
31
1 star
41

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most guests praised the cleanliness of the rooms and facilities, noting that the hotel maintained high standards of hygiene.

Friendly Staff

Numerous reviews highlighted the friendliness and helpfulness of the staff, contributing to a welcoming atmosphere.

Family Amenities

The hotel is particularly noted for its family-friendly amenities, especially the pool area which features slides and water activities for children.

Breakfast Quality

Guests generally enjoyed the breakfast offerings, although some suggested improvements in variety and availability.

Pet-Friendly

The hotel is appreciated for being pet-friendly, with no extra fees for pets and thoughtful touches like dog treats at check-in.
  • KV
    Krissy Veach
    1 day ago
    5.0
    Thank you so much for everything!! We arrived late and Tammy was so pleasant and helpful. The handicap accessible room is hands down the best I have ever been in with the many grab bars, elevated seat and shower access. Housekeeping....I love you gals! I spilled something & talked with a few ladies about it. They assured me their vacuum would take care of it. Will definately stay here again!
  • KB
    Keigun Baker
    Jan 5, 2026
    5.0
    Rooms were both affordable and very nice for the price, plus pet friendly and good service. Breakfast was okay, but its a hotel
  • TC
    Tara Hinton (Cleo)
    Dec 18, 2025
    5.0
    Slightly odd location and I didn't realize BW's colors changed. Service was top notch, the bears outside and in are super cute! Rooms were clean. They also have a noon check out time which is very nice after a long day of travel.
  • RR
    RiseAgainstThem “RiseAgainstThem”
    Nov 10, 2025
    5.0
    Rooms were clean, serviceable, and comfortable. I had no issues with other guests, even with many families staying here. The room was large with plenty of space. For context, this is a reflection of the King room with jetted tub. The bathroom was very clean, unlike some hotels. The only criticism I have is a preference for higher shower pressure and softer towels. The towels were very clean and in great condition, but if you prefer very soft towels, you might want to bring a couple of your own. They also include an anti-slip mat for the shower. Thankfully, the room has plenty of outlets around the room, something that seems hard to find in most hotels. The pool is family friendly with the deepest point being 3.5ft. There are a couple of slides, mounted water guns near a sort of pool obstacle course, and auto-filling splash buckets overhead. The towel rack was well-stocked and the entire pool area is well-kept. The hot tub (3ft) was a nice addition to the pool area, which closes at 9pm.
  • LZ
    Luke Ray Zimmerman
    Nov 9, 2025
    5.0
    The pool was really nice. The rooms were clean and breakfast was delicious.

Frequently Asked Questions About Best Western Plus Kelly Inn & Suites

What is the address of Best Western Plus Kelly Inn & Suites?

The Best Western Plus Kelly Inn & Suites is located at 4915 Southgate Dr, Billings, MT, 59101, US.

Does Best Western Plus Kelly Inn & Suites offer free Wi-Fi to guests?

Yes, free Wi-Fi is available for all guests during their stay.