avid hotel Billings West by IHG

4.5
143 reviews
Fresh, Frank, Fair.

About

HotelBudget Hotelavid Hotels
Welcome to the award-winning avid Hotel in west Billings! Where the essentials are done exceptionally well, at a fair price! We are conveniently located off exit 443 of I-90 on the west side of Billings and just minutes from the airport. Across the street from us is the largest indoor waterpark in Montana, The Reef, and only 1 mile away is Zoo Montana. In addition to the Montana Club restaurant across the street, we have several other great F&B choices within 1 mile of our hotel. At avid Hotel, the rest is easy! All of the rooms at avid Hotel by IHG in Billings feature a top of the line mattress, high quality bedding, energizing shower & toiletries, black-out roller shades, a designated work desk, practical open concept hook closet system, mini fridge, hair dryers, USB charging ports, a 55” smart TV with streaming capabilities, complimentary WiFi and sustainable features have been implemented for reduced carbon emissions than traditional stays.

Location

avid hotel Billings West by IHG
3350 Ember Lane, Billings, MT
59102, United States

Hours

Reviews

4.5
143 reviews
5 stars
109
4 stars
16
3 stars
5
2 stars
4
1 star
9

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The hotel is consistently praised for its cleanliness, with many guests noting that the rooms and facilities are well-maintained and spotless.

Staff Service

Guests frequently commend the friendly and accommodating staff, highlighting their helpfulness and positive attitudes during interactions.

Room Size

Several reviews mention that the rooms are smaller than expected, which may not suit all guests, particularly those looking for more spacious accommodations.

Breakfast Quality

The breakfast offerings receive mixed reviews; while some guests appreciate the grab-and-go style and variety, others find it lacking in substantial options.

Noise Issues

Multiple guests report noise disturbances from other rooms and outside, indicating a lack of soundproofing that affects the overall comfort of their stay.
  • TD
    Tracy Derks
    Jan 5, 2026
    5.0
    Second time staying here. 1st time, we brought our dog. Treat bag, nice little pet area outside. Very pet-friendly. Easy, efficient check-in. Rooms are small, but very very clean and clever areas to hang and store your clothing. Bed is very comfortable and the sheets are so soft. I used the hot tub this trip and it was very clean and HOT, which I loved! Breakfast has good variety. Friendly staff. Great value for the money!!
  • KK
    Knight
    Jan 4, 2026
    5.0
    Clean, and Quite, Coffe, Juice, Water Available in the lobby 24hrs. Staff is super Friendly, Recommend It all the time.
  • RS
    Richard Slater
    Dec 29, 2025
    5.0
    I don't normally leave reviews, but this hotel is a hidden gem! It was easily one of the cleanest hotels with one of the friendliest staffs we've ever stayed at. The Continental breakfast offered variety, and the cost was within budget. Easy location to everything around, and The Reef next door.
  • CR
    Carson Reid
    Dec 28, 2025
    5.0
    The hotel is nice in and of its self. However, Kailani at the front desk, is extremely helpful and very sweet. There was a hiccup with our booking - she helped work through everything and most importantly did the right thing, providing excellent customer service. I would recommend Kailani (and Avid) again without a doubt given the level of accommodation and customer service provided.
  • AA
    AA A
    Nov 27, 2025
    2.0
    Don’t stay here if you want bigger standard hotel room. The bathroom was clean but Garbage can was so tiny. To stay for a night is fine. Service & staffs were very nice & sweet!

Frequently Asked Questions About avid hotel Billings West by IHG

Does your hotel serve free breakfast?

Fuel up with our complimentary grab-and-go breakfast serving rotating hot and hearty breakfast sandwiches, egg bites, name-brand items, 24/7 bean-to-cup coffee and healthy options like egg white omelets.

Does your hotel offer TV casting?

Yes, all avid hotel guest rooms have a 55’ TV with casting from your smart device.