Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, particularly highlighting the breakfast attendant, Robert.
Breakfast Quality
Guests frequently mentioned the breakfast as a highlight, describing it as delicious and well-stocked.
Room Conditions
While many found the rooms comfortable, some reported issues with cleanliness and maintenance, including unclean towels and odors.
Customer Experience
Several reviews indicated mixed experiences, with some guests expressing dissatisfaction with management's response to complaints.
JK
Jerod Kornn
Dec 31, 2025
5.0
Very very nice place to stay. Rooms were very clean and customer service was exceptional. The guy at front desk went out of his way to help me find places to eat.
JC
Jared Cooper
Dec 29, 2025
1.0
New policy requires order paperwork with ID for government discount, I will be recommending my whole company to use different hotels moving forward if this continues as there has been no policy or prompt on IHG hotels app alerting you to it before you book
AA
Andy
Dec 20, 2025
5.0
I have been staying here over the past 5 months for work and would highly recommend this hotel. Rooms are very clean and the breakfast is delicious.
Mr. Robert, who is in charge of the breakfast, is the best. He goes above and beyond to make sure everybody is taken care of in the mornings. Every time I see him, he is there to greet and check up on me and other visitors.😀
NR
Netice Rankin
Dec 19, 2025
2.0
I stayed several nights over the course of 3 months for business & realized a pattern of unclean rooms.. Dirty towels, bedding, and walls.. This stay was a bit much & the room reaked of cigarette smoke.. When I mentioned it to the assistant manager she exclaimed they were none smoking as if I was lying and was very defiant. At which point I was over them, it and her.. The rooms are consistenly unkept & the manager acted as if how dare I say so.. Just dont..
MG
Michelle Guillory
Dec 18, 2025
5.0
Comfortable bed, clean room, great people working there. Shout out to Robert and okra gumbo!
Frequently Asked Questions About Holiday Inn Express & Suites Tupelo by IHG
Is parking available and accessible at Holiday Inn Express & Suites Tupelo by IHG?
Yes, free accessible parking is available at the hotel.
What are the check-in and check-out times at the hotel?
Check-in is from 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, the hotel provides complimentary buffet breakfast for guests.
Are pets allowed at Holiday Inn Express & Suites Tupelo?
No, pets including cats and dogs are not allowed at this hotel.
Is there a fitness center available for guests?
Yes, a fitness center with equipment like elliptical machines, free weights, and treadmills is available for free.
Does the hotel have enhanced cleaning and safety measures in place?
Yes, the hotel uses commercial-grade disinfectants, provides sanitizer, practices enhanced cleaning in guest rooms and common areas, and offers contactless check-in/out.
Are there meeting or business facilities at the hotel?
Yes, the hotel includes a business center and has one meeting room available.
What nearby hotels are close to Holiday Inn Express & Suites Tupelo?
Nearby hotels include Baymont Inn & Suites Tupelo, Baymont by Wyndham Tupelo, and Courtyard by Marriott Tupelo, which offer additional accommodation options.
What fitness and wellness centers are nearby the hotel?
Nearby fitness and wellness venues include Martin Platinum Body LLC gym, Premiere Fitness, Foster Fitness, and health spas like Chill Out Cryotherapy and Nutrishop Tupelo's Pro Shop.
Are there any restaurants or places to eat near Holiday Inn Express & Suites Tupelo?
Yes, nearby dining options include Vanellis Greek & Italian Restaurant, Texas Roadhouse steakhouse, and Oscars Fine Wine wine bar and restaurant.