Holiday Inn Express & Suites Tupelo by IHG

4.4
597 reviews
Hotel Exterior

About

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Location

Holiday Inn Express & Suites Tupelo by IHG
1612 McClure Cove, Tupelo, MS
38804, United States

Hours

Reviews

4.4
597 reviews
5 stars
395
4 stars
135
3 stars
29
2 stars
15
1 star
23

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.

Staff Service

The staff received numerous compliments for their friendliness and helpfulness, particularly highlighting the breakfast attendant, Robert.

Breakfast Quality

Guests frequently mentioned the breakfast as a highlight, describing it as delicious and well-stocked.

Room Conditions

While many found the rooms comfortable, some reported issues with cleanliness and maintenance, including unclean towels and odors.

Customer Experience

Several reviews indicated mixed experiences, with some guests expressing dissatisfaction with management's response to complaints.
  • JK
    Jerod Kornn
    Dec 31, 2025
    5.0
    Very very nice place to stay. Rooms were very clean and customer service was exceptional. The guy at front desk went out of his way to help me find places to eat.
  • JC
    Jared Cooper
    Dec 29, 2025
    1.0
    New policy requires order paperwork with ID for government discount, I will be recommending my whole company to use different hotels moving forward if this continues as there has been no policy or prompt on IHG hotels app alerting you to it before you book
  • AA
    Andy
    Dec 20, 2025
    5.0
    I have been staying here over the past 5 months for work and would highly recommend this hotel. Rooms are very clean and the breakfast is delicious. Mr. Robert, who is in charge of the breakfast, is the best. He goes above and beyond to make sure everybody is taken care of in the mornings. Every time I see him, he is there to greet and check up on me and other visitors.😀
  • NR
    Netice Rankin
    Dec 19, 2025
    2.0
    I stayed several nights over the course of 3 months for business & realized a pattern of unclean rooms.. Dirty towels, bedding, and walls.. This stay was a bit much & the room reaked of cigarette smoke.. When I mentioned it to the assistant manager she exclaimed they were none smoking as if I was lying and was very defiant. At which point I was over them, it and her.. The rooms are consistenly unkept & the manager acted as if how dare I say so.. Just dont..
  • MG
    Michelle Guillory
    Dec 18, 2025
    5.0
    Comfortable bed, clean room, great people working there. Shout out to Robert and okra gumbo!

Frequently Asked Questions About Holiday Inn Express & Suites Tupelo by IHG

Is parking available and accessible at Holiday Inn Express & Suites Tupelo by IHG?

Yes, free accessible parking is available at the hotel.

What are the check-in and check-out times at the hotel?

Check-in is from 3:00 PM and check-out is at 11:00 AM.