Holiday Inn Express & Suites Southaven Central - Memphis by IHG
4.3609 reviews
Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express & Suites Southaven Central-Memphis! We are only minutes away from Interstate 55, 15 miles from the heart of downtown Memphis near the excitement of Beale Street, 6 miles from Memphis International Airport, and just a short drive to many major corporations and hospitals such as FedEx and Baptist Memorial Hospital DeSoto. This modern hotel is conveniently located near many dining and shopping options and also near Horn Lake, Mississippi. There are many recreational activities and parks all located a short distance from our location. While here, enjoy our complimentary hot Express Start® breakfast bar with new, healthier offerings and relax by the indoor heated pool. All guests have access to the free high speed internet, fitness center, and business center. We guarantee our guests will be well rested and ready to start the day. Our friendly and helpful staff is more than willing to show you what true southern hospitality is all about, so come on over and let us welcome you to your brand new room at the Holiday Inn Express & Suites Southaven Central-Memphis!
Location
Holiday Inn Express & Suites Southaven Central - Memphis by IHG
7237 Southcrest Parkway, Southaven, MS
38671, United States
Hours
Reviews
4.3
609 reviews
5 stars
402
4 stars
110
3 stars
33
2 stars
19
1 star
45
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received mixed reviews; while many praised their friendliness and helpfulness, others reported rude behavior and unprofessionalism from certain employees.
Cleanliness
Overall, guests appreciated the cleanliness of the hotel and rooms, though some reported issues with specific areas like the pool and certain room conditions.
Breakfast Quality
Breakfast was frequently mentioned, with many guests enjoying the variety and quality, while others found it lacking in freshness and temperature.
Noise Issues
Several reviews highlighted noise problems, particularly from thin walls and loud neighbors, impacting guests' sleep quality.
Location
The hotel’s location was frequently praised for its convenience to nearby attractions and amenities.
- KBKeith BeckDec 13, 20255.0I don’t know what to say but wow. I had an issue with my company AMEX and had an issue getting it worked out for my company and a couple of location managers. I got that worked out and they were very nice about it. Breakfast was top notch, very clean and good beds. 10/10 recommend bang for your buck.
- UCUnique CookDec 5, 20254.0I would rate this hotel a solid 10 overall with no major complaints. The rooms were clean, and housekeeping deserves a 10/10 for excellent service and cleanliness. The night staff supervisor/manager with the that worked the night of 12/3/2025 was very rude, which was disappointing and could definitely use improvement in professionalism and customer service. Breakfast was okay, but it could be much better if the food was cooked correctly and served at the proper temperature. Despite those small issues, I enjoyed my stay and would still recommend this hotel.
- JWJohn WhiteNov 24, 20255.0Courtney is a champion! She took great care of my company. Courtney is indicative of the entire staff. I have stayed at this hotel a total of 114 days this year. I recommend anyone visiting the area stay here.
- MHMichael HughesOct 28, 20252.0Do no expect any help when the people next to you are loud before 10 pm and you start work at 4 am. Diamond membership means nothing at this location, just deal with until 10 pm.
- AKAngela KeenumOct 8, 20255.0Absolutely wonderful staff! Very clean and nice hotel! Great Breakfast!
Frequently Asked Questions About Holiday Inn Express & Suites Southaven Central - Memphis by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Southaven Central - Memphis?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is breakfast included with a stay at the hotel?
Yes, a complimentary hot Express Start® breakfast buffet is available for free.
Does the hotel offer free parking for guests?
Yes, free parking is available for all guests.
Are pets allowed at Holiday Inn Express & Suites Southaven Central - Memphis?
No, pets including cats and dogs are not allowed at the hotel.
What amenities are available for fitness and recreation at the hotel?
Guests have access to a free fitness center with free weights and a treadmill, as well as an indoor heated pool and a hot tub.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and provides accessible parking and an elevator.
What safety and sanitation measures does the hotel follow?
The hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, sanitizer availability, and disinfects or discards plastic keycards.
Can I book a meeting or event space at the hotel?
Yes, the hotel offers meeting room facilities with one meeting room available.
What are some nearby places I can visit or use when staying at the hotel?
Nearby places include Best Buy and Geek Squad for electronics and repairs, Toyos Clinic Southaven for eye care, and multiple medical centers such as Baptist Medical Group DeSoto General Surgery and DeSoto Children's Clinic.
How can the nearby medical centers be helpful to hotel guests?
Guests can access nearby medical services including surgery, pediatrics, oncology, internal medicine, and dialysis at locations like Baptist Medical Group offices and Fresenius Kidney Care.
Are there shopping and dining options near the hotel for guests?
Yes, nearby shopping includes Best Buy and Toy Store Imperial Toy, and dining options such as Firehouse Subs are also close by for guest convenience.