Candlewood Suites Memphis - Southaven by IHG

4.1
347 reviews
Hotel Exterior

About

HotelWedding VenueConference CenterCandlewood Suites
Welcome to the Candlewood Suites® Southaven. We are located directly off of I-55 within the outdoor shopping plaza of Southaven Towne Center. We are in a prime part of town for anyone traveling for business or leisure. Our amenities and well-appointed suites will well exceed your expectations. With us, there is no need to leave any member of your family at home, including your pet, as we are a pet friendly hotel. Upon entering the hotel you will feel welcome and right at home with our contemporary and modern look. Our amenities include kitchenettes in all rooms, free Wi-Fi, laundry services, fitness area and pool, as well a Gazebo featuring two flat screen TV's where you can unwind and relax. Just minutes from the Landers Center and Snowden Grove, and nearby shopping. Downtown Memphis is 15 minutes away where guests can enjoy Beale Street, the FedEx Forum, or take a tour at Elvis Presley's Graceland. Nearby restaurants include Logan's Steakhouse and Olive Garden. For our guests that choose to dine in, we have a fully stocked Candlewood Cupboard, allowing guests the opportunity to purchase breakfast, lunch and dinner options as well as sodas & snacks 24/7. So whether you are traveling for one night or one month Candlewood Suites® Southaven is sure to be your home away from home.

Location

Candlewood Suites Memphis - Southaven by IHG
6753 Airways Blvd, Southaven, MS
38671, United States

Hours

Reviews

4.1
347 reviews
5 stars
191
4 stars
76
3 stars
30
2 stars
15
1 star
35

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many reviews highlighted issues with cleanliness, including dirty rooms, unkempt common areas, and inadequate housekeeping.

Customer Service

While some guests praised the friendly and accommodating staff, others reported poor service and unprofessional behavior from management.

Facilities

Guests appreciated the spacious rooms and kitchenettes but noted issues with maintenance, such as broken amenities and lack of supplies.

Location

The hotel is well-located near shopping and dining options, but some guests mentioned noise from nearby traffic and planes.

Value

Overall, guests found the hotel to be a good value for the price, though some felt that the quality did not meet expectations.
  • MD
    Matthew Dau
    Dec 14, 2025
    3.0
    When we stepped off the elevator on the top floor, it smelled like a Mexican restaurant. The room smelled a little better, but still had a reminiscent of a cleaned bathroom. No coffee in the room and was not a pleasant way to wake up. Base board trim was missing throughout the halls and the property just looked run down. It was clean enough to stay overnight, but I would not recommend it for anything more than a day. Disappointed in the IHG line for this location.
  • NB
    Nick B
    Nov 21, 2025
    5.0
    I enjoyed the one night stay. Parking was a little tight but the heated pool was outstanding. No breakfast though. A snack covy for sales is near the front desk with free hot chocolate.
  • CG
    Christopher Green
    Oct 31, 2025
    5.0
    The staff & mgmt are attentive to your needs. Swapping out old mattresses for a new one & switching rooms. Very impressed with the Srvc received during my long stay.
  • QL
    QueenBae Love
    Oct 10, 2025
    5.0
    all I can say is this the best hotel in Southhaven. I have not had one complained. I work graveyard shift. I could be in in the morning. It’s like sleeping at night because there’s no noise No nothing. The customer service is immaculate from day one when I got here, they accommodated me even when I felt like I was about to give up they didn’t allow me to give up and they helped me right off the back they know my name they know me, and that means a whole lot to me. Everybody here is awesome from the corporate people that I have met the owners the front desk, clerks, the management team, the housekeepers even the ground man. Everybody is so sweet. It smells like home when you walk through the door. The rooms are extremely clean they take pride of what they do here. I have no complaints here at all and I will be doing My the remainder of my stay here while I’m working here at this hotel so if you want a great pleasant, friendly home Environment like home come here and stay at candlewood
  • TM
    Taylor McGlawn
    Sep 21, 2025
    4.0
    Good price for an Extended Stay Hotel. We had an overnight stay. Close to restaurants and shopping. Easy access to I-55. Not enough parking space. Two Cars were parked perpendicular behind me. If I was driving a full size pickup or SUV I would not have been able to leave. Otherwise a good comfortable stay.

Frequently Asked Questions About Candlewood Suites Memphis - Southaven by IHG

Does Candlewood Suites Memphis - Southaven offer accessible parking for guests?

Yes, the hotel provides accessible parking spaces for guests with mobility needs.

What are the check-in and check-out times at Candlewood Suites Memphis - Southaven?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.