Welcome to our avid hotel in beautiful Memphis Southaven. Located East of I-55, on Goodman Rd./MS-302, our hotel is just 10 miles from Memphis International Airport (MEM) and local attractions. We are 10 minutes away from The Landers Center, Tanger Premium Outlets, BankPlus Event Center, and Snowden Grove Youth Sports complex. Our hotels is also a short drive away to popular local restaurants and entertainment options such as Beale Street and Graceland in Memphis.
Whether traveling for business or leisure, avid hotel Memphis Southaven, is central to Southaven Medical District and minutes to downtown Memphis, with convenient access from I-55.
When you return to relax at this South Suburban Memphis hotel, you will find we focus on getting the essentials right, every time. You can always expect a sound sleep with high-quality mattresses and bedding, and blackout roller shades. We promise your room will be just right – spotlessly clean and ready for your stay. With plenty of storage, our guest rooms feature a 55-in HD TV, free Wi-Fi, and a mini-fridge. In the morning, come down to the lobby for your free good all round breakfast and fresh bean-to-cup coffee. Enjoy a range of high-quality items onsite, or simply grab and go.
Most guests praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating, although some reviews mentioned inconsistent service.
Breakfast Quality
The breakfast offerings were frequently criticized for being limited and not meeting expectations, with some guests expressing disappointment.
Room Issues
Several guests reported issues with room amenities, such as lack of microwaves, poor water pressure, and cleanliness concerns in specific rooms.
Location
The hotel is conveniently located near restaurants and shopping, making it a favorable choice for travelers.
MH
Mo Havard
Nov 16, 2025
3.0
I rated this hotel 3 stars for two main reasons.
First, my initial interaction at check-in was VERY disappointing. After a 6 drive, I expected a warm greeting, but Marcus (the African American young man with the ponytail) was noticeably VERY rude. I spoke upon entering, and he did not respond. Instead, he looked at me as if I were an inconvenience. I chose to overlook it due to my long day.
When I received my room assignment, it was located on the first floor near the front desk and elevators, which I felt might be noisy. I said, ‘Excuse me, Marcus,’ but again received no verbal response, just a look that made me feel like I was bothering him. When I requested a room change, he sighed loudly, held out his hand for the previous key cards, and continued typing without saying a word. His demeanor was VERY unprofessional and dismissive.
Second, the bathroom in my room was not thoroughly cleaned. There was leftover soap from the previous guest, and the shower had mildew marks that could be improved with a deeper cleaning or use of stronger products like bleach.
On a positive note, the remainder of the staff, everyone except Marcus, was wonderful. They were friendly, helpful, and made the rest of my stay enjoyable. The room itself was clean and comfortable
AF
A F
Oct 30, 2025
5.0
Clean hotel, friendly staff. Great guest services and amenities. Pool, gym and free breakfast.
GJ
Gina James
Oct 6, 2025
5.0
I came to this hotel after a bad experience with a hotel in Germantown. I picked the right place this time. The hotel is modern and minimal. It's very clean. The beds are comfy. Plenty of restaurants around the area as well as places to shop. Location seems safe as well. Staff is very friendly.
JW
Jessica Waggoner
Sep 21, 2025
5.0
Convenient location. Friendly staff. Clean rooms. Great value. Not sure you can ask for better.
DL
dan luttrell
Sep 13, 2025
3.0
Breakfast is a fail, no food until 7am at basically a motel for people on the road is a huge disappointment. Staff seemsd indifferent at best. No bar soap is also a disappointment but expected from IHG these days as they devalue their product.
Frequently Asked Questions About avid hotel Memphis - Southaven by IHG
Does your hotel serve free breakfast?
Fuel up with our complimentary grab-and-go breakfast serving rotating hot and hearty breakfast sandwiches, egg bites, name-brand items, 24/7 bean-to-cup coffee and healthy options like egg white omelets.
Does your hotel offer TV casting?
Yes, all avid hotel guest rooms have a 55’ TV with casting from your smart device.
Does your hotel offer free coffee?
Yes, we offer 24/7 fresh bean-to-cup coffee and still & sparkling water.
Do you have blackout shades?
Yes, all our guest rooms are designed for sound sleep and include blackout roller shades.
What are the check-in and check-out times at avid hotel Memphis - Southaven by IHG?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does avid hotel Memphis - Southaven offer free breakfast?
Yes, the hotel provides a complimentary grab-and-go breakfast including hot sandwiches, egg bites, coffee, and healthy options.
Is free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at avid hotel Memphis - Southaven?
No, pets including cats and dogs are not allowed.
Does the hotel offer parking and is it accessible?
Yes, free parking is available, including accessible parking spots.
What accessibility features does avid hotel Memphis - Southaven have?
The hotel provides accessible parking, mobility accessible facilities, and has an elevator for guest use.
Are there fitness facilities available at the hotel?
Yes, there is a free fitness center available to guests.
What nearby attractions can guests visit while staying at avid hotel Memphis - Southaven?
Guests can explore nearby attractions such as The Landers Center, Tanger Premium Outlets, BankPlus Event Center, Snowden Grove Youth Sports Complex, Beale Street, and Graceland in Memphis.
Are there dining options near avid hotel Memphis - Southaven?
Yes, guests can enjoy nearby restaurants such as Kem's Restaurant and Jimmy John's for American cuisine and quick bites.
How can guests access car services or automotive needs near the hotel?
Several nearby automotive dealers and services are available including Landers Nissan, Landers Chrysler Dodge Jeep Ram Service, Jimmy Gray Chevrolet, and Landers Auto Group.