Holiday Inn Pearl - Jackson Area by IHG

4.2
732 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Hotel in Pearl, Mississippi Offers a Comfortable Stay Indulge yourself at the Holiday Inn Hotel Trustmark Park in Pearl, Mississippi. Pearl's only full-service hotel is conveniently located just five miles from downtown Jackson and features a complimentary shuttle to and from the Jackson Evers International Airport. Our Jackson, MS area hotel's location means guests are close to the many attractions of the Jackson, MS area. We are perfectly located next door to The Outlets of Mississippi, the largest Outlet Mall in MS, featuring a Tesla Super Charge station. Our hotel is also situated next door to the Bass Pro and Outdoor World Shop for the hunting and fishing enthusiast. Families can visit The Russell C. Davis Planetarium to see the stars or catch a rising star at a Mississippi Braves game just across our parking lot. The business traveler will find our Jackson area hotel to be a convenient oasis. We are situated only minutes away from downtown, Jackson State University and the Jackson Zoo. Our Pearl hotel also provides a complimentary airport shuttle, 2125 sq. ft. of flexible meeting space and high-speed, wireless Internet access to accommodate the business traveler. While lodging in Pearl, hotel guests may enjoy delicious casual dining at the Alumni House Sports Bar and Grill, our sports-themed restaurant. We offer upscale amenities that include a large heated indoor pool. Book your next stay in Jackson at our hotel.

Location

Holiday Inn Pearl - Jackson Area by IHG
110 Bass Pro Drive, Pearl, MS
39208, United States

Hours

Reviews

4.2
732 reviews
5 stars
429
4 stars
163
3 stars
55
2 stars
28
1 star
57

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many guests praised the friendliness and helpfulness of the staff, there were notable complaints about unprofessional behavior and lack of assistance from certain front desk employees.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and poorly maintained facilities.

Room Quality

Guests expressed dissatisfaction with room conditions, including outdated furniture, uncomfortable beds, and maintenance issues such as broken appliances and plumbing.

Breakfast Confusion

Several customers reported confusion regarding breakfast offerings, with some expecting a complimentary breakfast that was not provided.

Location and Amenities

The hotel is well-located near shopping and dining options, and many guests enjoyed the restaurant and bar services.
  • AH
    Audrey Holmes
    2 days ago
    5.0
    Personnel at the front desk where top notch
  • JP
    Julius “JayP” Pollard
    Oct 27, 2025
    5.0
    Always nice and great stay. 👍🏼
  • DN
    Dee 2 Nice
    Oct 18, 2025
    4.0
    Great stay. Great area.
  • SA
    Scott Allen
    Sep 23, 2025
    1.0
    BAIT AND SWITCH Paid for Breakfast with a reservation for three rooms. We received breakfast tickets to be used for purchasing breakfast. Unbeknownst to us, this was only for a single menu Item. The tickets were valued at $10.50 each, and we had six tickets. After ordering breakfast, Coffee, water, and orange juice, our party was hit with a bill of over $100, including being charged full price on all the refills. This is a significant oversight on the part of IHG and Holiday Inn, as they command a loyal customer base that travels with them exclusively for the consistent experience. Staff acted as if they had no control over what the restaurant could do, and both were hesitant to take any responsibility.
  • MS
    MOG STUDIOS
    Sep 21, 2025
    1.0
    Our experience at this hotel was extremely disappointing. The room looked like it hadn’t been used or properly maintained in a long time: • The floor was sticky, so much that our suitcase wheels left black marks when we rolled it in. • The carpet was in terrible condition; we had to put towels on the floor just to avoid stepping on it. • The shower wouldn’t drain properly and quickly filled up with water. • When we arrived, the air conditioner was off, and later that night it stopped cooling altogether. A hotel under this brand should never have these conditions. I would not recommend it and definitely will not return.

Frequently Asked Questions About Holiday Inn Pearl - Jackson Area by IHG

What is the check-in and check-out time at Holiday Inn Pearl - Jackson Area?

Check-in time is at 3:00 PM and check-out time is at 12:00 AM.

Does the hotel offer free Wi-Fi for guests?

Yes, free Wi-Fi is available in public areas throughout the hotel.