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Hotel in Pearl, Mississippi Offers a Comfortable Stay
Indulge yourself at the Holiday Inn Hotel Trustmark Park in Pearl, Mississippi. Pearl's only full-service hotel is conveniently located just five miles from downtown Jackson and features a complimentary shuttle to and from the Jackson Evers International Airport.
Our Jackson, MS area hotel's location means guests are close to the many attractions of the Jackson, MS area. We are perfectly located next door to The Outlets of Mississippi, the largest Outlet Mall in MS, featuring a Tesla Super Charge station. Our hotel is also situated next door to the Bass Pro and Outdoor World Shop for the hunting and fishing enthusiast. Families can visit The Russell C. Davis Planetarium to see the stars or catch a rising star at a Mississippi Braves game just across our parking lot.
The business traveler will find our Jackson area hotel to be a convenient oasis. We are situated only minutes away from downtown, Jackson State University and the Jackson Zoo. Our Pearl hotel also provides a complimentary airport shuttle, 2125 sq. ft. of flexible meeting space and high-speed, wireless Internet access to accommodate the business traveler.
While lodging in Pearl, hotel guests may enjoy delicious casual dining at the Alumni House Sports Bar and Grill, our sports-themed restaurant. We offer upscale amenities that include a large heated indoor pool. Book your next stay in Jackson at our hotel.
While many guests praised the friendliness and helpfulness of the staff, there were notable complaints about unprofessional behavior and lack of assistance from certain front desk employees.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and poorly maintained facilities.
Room Quality
Guests expressed dissatisfaction with room conditions, including outdated furniture, uncomfortable beds, and maintenance issues such as broken appliances and plumbing.
Breakfast Confusion
Several customers reported confusion regarding breakfast offerings, with some expecting a complimentary breakfast that was not provided.
Location and Amenities
The hotel is well-located near shopping and dining options, and many guests enjoyed the restaurant and bar services.
AH
Audrey Holmes
2 days ago
5.0
Personnel at the front desk where top notch
JP
Julius “JayP” Pollard
Oct 27, 2025
5.0
Always nice and great stay. 👍🏼
DN
Dee 2 Nice
Oct 18, 2025
4.0
Great stay. Great area.
SA
Scott Allen
Sep 23, 2025
1.0
BAIT AND SWITCH
Paid for Breakfast with a reservation for three rooms. We received breakfast tickets to be used for purchasing breakfast. Unbeknownst to us, this was only for a single menu Item. The tickets were valued at $10.50 each, and we had six tickets. After ordering breakfast, Coffee, water, and orange juice, our party was hit with a bill of over $100, including being charged full price on all the refills.
This is a significant oversight on the part of IHG and Holiday Inn, as they command a loyal customer base that travels with them exclusively for the consistent experience. Staff acted as if they had no control over what the restaurant could do, and both were hesitant to take any responsibility.
MS
MOG STUDIOS
Sep 21, 2025
1.0
Our experience at this hotel was extremely disappointing. The room looked like it hadn’t been used or properly maintained in a long time:
• The floor was sticky, so much that our suitcase wheels left black marks when we rolled it in.
• The carpet was in terrible condition; we had to put towels on the floor just to avoid stepping on it.
• The shower wouldn’t drain properly and quickly filled up with water.
• When we arrived, the air conditioner was off, and later that night it stopped cooling altogether.
A hotel under this brand should never have these conditions. I would not recommend it and definitely will not return.
Frequently Asked Questions About Holiday Inn Pearl - Jackson Area by IHG
What is the check-in and check-out time at Holiday Inn Pearl - Jackson Area?
Check-in time is at 3:00 PM and check-out time is at 12:00 AM.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Is there an airport shuttle service available at the hotel?
Yes, a free airport shuttle is available for guests to and from Jackson Evers International Airport.
Are pets allowed at the Holiday Inn Pearl - Jackson Area?
No, pets including cats and dogs are not allowed at the hotel.
What dining options are available at the hotel?
The hotel has one restaurant, Alumni House Sports Bar and Grill, offering casual dining and a sports-themed atmosphere.
Does the hotel provide any fitness facilities?
Yes, the hotel offers a free fitness center with equipment such as elliptical machines, free weights, and treadmills.
Is the hotel accessible and are there accommodations for guests with disabilities?
Yes, the hotel has accessible parking, elevators, and is mobility accessible.
What nearby shopping options are available for hotel guests?
Guests can conveniently shop at Outlets of Mississippi, Levi’s Outlet Store, Carter's, Forever 21, and more located next to the hotel.
Are there any family-friendly attractions near the hotel?
Yes, the Mississippi Braves baseball game at Trustmark Park and the Russell C. Davis Planetarium are nearby, great for family visits.
How can guests use nearby transit or shuttle services to get to or from the hotel?
The hotel provides a local shuttle service and a complimentary airport shuttle which assist guests in traveling to nearby attractions and Jackson Evers International Airport.