Best Western Plus Olive Branch Hotel & Suites

4.0
789 reviews

About

Hotel
At the Best Western Plus Olive Branch Hotel & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Olive Branch Hotel & Suites will stand out among other hotels in Olive Branch,MS. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Olive Branch Hotel & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Olive Branch Hotel & Suites
10915 Business Center Dr, Olive Branch, MS
38654, United States

Hours

Reviews

4.0
789 reviews
5 stars
399
4 stars
185
3 stars
94
2 stars
31
1 star
80

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly highlighting the manager Sandra and front desk clerk Donna for their exceptional service.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including mold, mildew, and pest issues, which negatively impacted guest experiences.

Breakfast Quality

Guests generally enjoyed the breakfast offerings, noting variety and quality, although some expressed disappointment with specific items or service.

Room Conditions

Feedback indicated mixed experiences with room conditions, with some guests reporting comfortable and clean rooms, while others faced humidity and maintenance issues.

Management Concerns

Multiple reviews criticized the management style, describing instances of rudeness and poor customer service, which detracted from the overall experience.
  • KO
    Kimberly Ogburn
    2 days ago
    1.0
    The guy at the front desk was very rude! I booked a room for my daughter she’s 21, It didn’t say the age limit was 25 on the site! Another guest walked up to ask for pillows for the bed ( theirs had none) and he was also rude to them and saying they didn’t have pillows!!!!
  • JM
    Jacob Medlin
    Oct 17, 2025
    5.0
    Very nice and helpful staff! The rooms are nice and clean. They also have a really good breakfast that’s different every day.
  • NT
    Neyla Tafur
    Oct 7, 2025
    5.0
    Mi estadía en el Best Western Plus Olive Branch fue excelente. El hotel es muy limpio, moderno y cómodo. Las habitaciones son amplias y están muy bien cuidadas, la cama súper cómoda y todo impecable. El personal fue muy amable y servicial en todo momento, siempre con buena disposición y una sonrisa; especialmente la manager Sandra, con una gran disposición para ayudar en lo que necesites. El desayuno fue delicioso y variado, ideal para empezar el día. También me encantó la ubicación, muy tranquila y segura, con fácil acceso a tiendas y restaurantes. Sin duda volvería a hospedarme aquí. ¡Totalmente recomendado!
  • LD
    Lee Draper
    Oct 4, 2025
    1.0
    Well being harassed by the general manager first thing in the morning. The woman is a racist never have I had explain myself of being in a hotel, I was asked what my room number was I said I didn't have a reservation I stayed with someone else I didn't ask there name as we were busy enjoying each other. The next morning I left and they slept on I left went outside grabbed my mug for tea went back in then this racist started on me well I certainly won't be back. Just because I'm white I didn't take much notice of the room number wasn't aware that it's not allowed to have sex in a hotel Called best western reservations spoke with guest relations they weren't able to help as reservation was under another name and they would need to call.
  • RH
    Rolando Hernandez
    Sep 26, 2025
    5.0
    Awesome friendly staff 👌

Frequently Asked Questions About Best Western Plus Olive Branch Hotel & Suites

What amenities are available at Best Western Plus Olive Branch Hotel & Suites?

The hotel offers free WiFi, spacious work desks, in-room mini refrigerators, a fitness room, and superior customer service.

Where is Best Western Plus Olive Branch Hotel & Suites located?

It is located at 10915 Business Center Dr, Olive Branch, MS 38654, USA.