Business Details
About
Hotel
At the Best Western Plus Desoto you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Desoto will stand out among other hotels in Olive Branch,MS. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Desoto will provide you with the superior customer service that you are used to at any Best Western hotel.
Location
Best Western Plus Desoto
7904 Craft-Goodman Frontage Rd, Olive Branch, MS
38654, United States
Hours
Reviews
3.9
266 reviews
5 stars
153
4 stars
31
3 stars
18
2 stars
20
1 star
44
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, moldy odors, and pest infestations.
Customer Service
While some guests praised the helpfulness of certain staff members, many reported rude or unresponsive service, particularly from management.
Breakfast Quality
The breakfast offerings received mixed reviews, with many guests finding it mediocre and lacking variety.
Location Convenience
Guests appreciated the hotel's convenient location near shopping and dining options.
Amenities and Maintenance
Issues were reported with hotel amenities, including malfunctioning elevators and poorly maintained pool facilities.
- LMlovely mumNov 9, 20255.0Really enjoyed our stay for 3 day, breakfast was excellent and staff were very helpful. Rooms are spacious, bathroom shower was excellent, pool looked clean (never had time to use) Main door are locked after 10pm for security but your room key can be used. Travellers from UK 🇬🇧 Road trip USA 🇺🇸
- LDLee DraperOct 6, 20255.0A great hotel everything close by supermarket restaurants which is really helpful. The rooms are nice modern clean bed very comfortable had a wonderful sleep bathroom is shower only but hey that works for me. They do have indoor pool long hours which is good and 24 hour gym. Lots of parking staff are very attentive here I was briefly at the other best western plus in olive branch and the staff there are very different to here. Would highly recommend coming here and I will be back happily. Breakfast was good would be nice to see potatoes on the menu.
- APAdam PoznańskiSep 19, 20255.0Wszystko na miejscu ,
- CBCasSandra BrownSep 6, 20253.0Stayed a week and my room was cleaned once. Had to take towels to the front desk and exchange them (inconvenient). The internet went down and stayed down for part of my stay. The front desk rep couldn’t get the manager on the phone to assist, incoming guests were turned away as the system was down (no internet). The halls nor my room was vacuumed during my stay. The second floor hall where my room was located smelled of mold/mildew due to the ice machine nearby.
- MJMeme JeffersonSep 1, 20251.0Terrible customer service. Poor water pressure and drainage issues with sink in room. Refused to give clean towels and was told towels weren’t available. No hot water for shower. No variety for breakfast. Stains on floors, sofa bed, and bedsheets. Unpleasant odor in lobby and pool needs to be sanitized and cleaned. Would not book again.
Frequently Asked Questions About Best Western Plus Desoto
Does Best Western Plus Desoto offer free breakfast to guests?
Yes, free breakfast is available for all guests at Best Western Plus Desoto.
Is there a fitness center available at Best Western Plus Desoto?
Yes, the hotel provides a fitness center for guests to use during their stay.
Is the property of Best Western Plus Desoto smoke-free?
Yes, Best Western Plus Desoto is a smoke-free property ensuring a healthy environment for all guests.
Does Best Western Plus Desoto provide Wi-Fi access?
Yes, free Wi-Fi is available in all guest rooms and public areas of the hotel.
What are the check-in hours at Best Western Plus Desoto?
The hotel operates 24 hours a day, 7 days a week, allowing flexible check-in and check-out times.
Where is Best Western Plus Desoto located?
The hotel is located at 7904 Craft-Goodman Frontage Rd, Olive Branch, MS 38654, USA.
What amenities are included in guest rooms at Best Western Plus Desoto?
Guest rooms include a spacious work desk, free internet access, and an in-room mini fridge for extended stays.
Are there dining options near Best Western Plus Desoto?
Yes, nearby dining options include It's Just Wings, Chili's Grill & Bar, and O'Charley's, all convenient for guests to enjoy meals.
Which hotels are located near Best Western Plus Desoto for alternative accommodations?
Nearby hotels include Hilton Garden Inn Olive Branch, TownePlace Suites by Marriott Memphis Olive Branch, and Candlewood Suites Olive Branch (Memphis Area).
What nearby services can guests access around Best Western Plus Desoto?
Guests can find services such as Walmart Fuel Station, Jackson Hewitt Tax Service, Verizon Wireless store, and an optometrist at Dr. Margo Boler and Associates close to the hotel.