Brand Certified
Best Western New Albany
4.4(811 reviews)
Certified by Best Western New Albany • Mar 01, 2026
Business Details
400 STATE HIGHWAY 30 W, New Albany, MS
38652, United States
Certified by Best Western New Albany • Mar 01, 2026
(662) 598-0123
Certified by Best Western New Albany • Mar 01, 2026
http://bestwestern.com
Certified by Best Western New Albany • Mar 01, 2026
About
Certified by Best Western New Albany • Mar 01, 2026
HotelBest Western
Located in New Albany,MS, the Best Western New Albany is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western New Albany • Mar 01, 2026
Hours
Certified by Best Western New Albany • Mar 01, 2026
Reviews
4.4
811 reviews
5 stars
534
4 stars
154
3 stars
52
2 stars
25
1 star
46
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and common areas, although some reported issues with specific rooms being dirty or having unpleasant odors.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, though there were some negative experiences reported regarding specific staff members.
Pricing Issues
Several reviews mentioned concerns about price gouging during emergencies, with customers feeling taken advantage of during their stay.
Breakfast Quality
The breakfast offerings were generally well-received, with many guests appreciating the variety and quality, although some found it lacking.
Room Comfort
While many guests found the beds comfortable, there were complaints about specific rooms having uncomfortable beds or maintenance issues.
- RBRuss BashamFeb 21, 20264.0Clean rooms ,friendly staff. mattresses need replaced.
- KAKacie ArnoldJan 29, 20262.0Stayed during the ice mess of north Mississippi! The first night we checked in was the day before the storm room stunk, there was condom wrappers, toenails, and so many other things in the floor and under the bed! We was told pet deposit wasn’t but one time per stay they charged us multiple times causing our cards to go into the negative! To top all of this when we stayed multiple night with no power or hot water just so we can get to work safely they went up on prices after rating it to us for different prices the first night of our stay! Then what also confused me is them saying they couldn’t change the prices in the system but changing it for several other people! Like I said I was thankful for the room just highly disappointed after dealing with what we had to they decide to treat everyone like garbage and go up on the prices just bc everyone else was struggling!
- DJDebbie JordanJan 28, 20261.0I reserved 6 nights here during ice storm paying 2 nights at a time with rate of 125 when I went to pay last 2 they charged me 207! Price gauging people in need! Never had breakfast served, couldn’t get clean towels or trash bags, dryer wouldn’t try took $6 had to run it 3x…. I pray nobody spends there hard earned money at this hotel supporting a selfish owner that doesn’t care about his community!!! Don’t stay here!!!!
- LBLocal BJan 28, 20261.0Went there yesterday Jan 27 to inquire about a room during this ice storm for not even 24 hours for me to stay there, They were wanting $250 Y'all should be ashamed price gouging people during these desperate times who have no heat Let me clarify. One last thing. She did drop it down to $200 and said she hoped she wouldn't get in trouble but that's still price gouging you look on the internet and it's $84 any other time a night!!!
- TMTerry MarquesJan 15, 20265.0Excellent stay once again. Travel to New Albany often for 5+ days at a time and this is my place. Staff is always so friendly. Clean, comfortable rooms and the location is perfect. Shopping and restaurants within yards. Great value!
Frequently Asked Questions About Best Western New Albany
What amenities does Best Western New Albany offer to guests?
Best Western New Albany provides free Wi-Fi in rooms and the business center for guests to stay connected and productive during their stay.
Where is Best Western New Albany located?
The hotel is located at 400 State Highway 30 W, New Albany, MS 38652, United States.
What are the operating hours of Best Western New Albany?
Best Western New Albany is open 24 hours a day, every day of the week, allowing guests to check in or out at any time.
Does Best Western New Albany have any special promotions?
Yes, guests who stay 2 nights receive a $50 Best Western Gift Card as part of a special promotion.
How can I contact Best Western New Albany?
You can reach the hotel by phone at +1 662-598-0123 or send a fax to +1 662-598-0122.
Where can I find more information or make a reservation for Best Western New Albany?
Visit their official booking website at bestwestern.com or use the dedicated link: https://www.bestwestern.com/en_US/book/hotel-rooms.25106.html?iata=00171890&ssob=BLBWI0003G&cid=BLBWI0003G:yext:website:25106.
Are there other hotels near Best Western New Albany?
Yes, nearby hotels include several Comfort Inn locations and Hallmarc Inn, providing alternative accommodation options in the area.
How might I use nearby Comfort Inn locations when visiting Best Western New Albany?
Comfort Inn hotels nearby offer additional lodging choices if Best Western New Albany is fully booked or if you prefer a different hotel experience while visiting New Albany.
What nearby accommodations are available at Hallmarc Inn relative to Best Western New Albany?
Hallmarc Inn is a nearby motel and hotel offering accommodation options close to Best Western New Albany, suitable for travelers seeking alternative stays.
How can the presence of several nearby hotels benefit guests of Best Western New Albany?
Guests have the flexibility to compare and choose between multiple nearby hotel options, like Comfort Inn and Hallmarc Inn, which can be convenient for group bookings or different preferences.
Brand Certified Facts from Best Western New Albany
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Certified March 01, 2026Yext Knowledge Graph
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