Certified by Tru by Hilton Meridian • Mar 01, 2026
About
Certified by Tru by Hilton Meridian • Mar 01, 2026
HotelTru by Hilton
Find modern style, convenience and comfort at our Tru by Hilton Meridian hotel. Located off I-20/59 in the Bonita Lakes area, we’re just steps from popular shops and restaurants as well as a short drive from the historic downtown area.
Free WiFi, a huge bathroom and a flat-screen TV balance each room with comfort and convenience. With 150+ channels to choose from, you can unwind while watching your favorite shows after a day of work or sightseeing.
Start your day with our ‘Build your Own’ Breakfast toppings bar with 30 sweet, savory and healthy options. Grab a donut or bagel and then choose your favorite topping. Throughout the day, grab snacks, drinks and light meals in the 24/7 market.
Keep your exercise regimen on track in our fitness center. Play games, finish that work project and sip some delicious coffee and tea in our spacious lobby.
Affordable travel now comes with unexpected things – like certainty.
Location
Certified by Tru by Hilton Meridian • Mar 01, 2026
Certified by Tru by Hilton Meridian • Mar 01, 2026
Reviews
4.2
1,131 reviews
5 stars
682
4 stars
206
3 stars
93
2 stars
63
1 star
87
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted severe cleanliness problems, including dirty rooms, stained linens, and unclean bathrooms.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were reported as rude and unresponsive, particularly during busy times.
Amenities and Maintenance
Guests frequently mentioned the lack of basic amenities like microwaves and trash cans, as well as maintenance issues such as malfunctioning TVs and poor water pressure.
Breakfast Quality
The breakfast offerings were often criticized for being insufficient or poorly managed, with reports of missing items and unappetizing food.
Management Response
There were multiple complaints about the lack of management presence and responsiveness to guest issues, leading to frustration among customers.
SG
Shawn Greenwood
1 day ago
3.0
I recently stayed at this Tru by Hilton in Meridian,Ms.
I left one of my personal items in the room. Shortly after I checked out I realized that I left something behind. I called the hotel and went back to the hotel to get my item and the front desk clerk told me that their employees are not thieves and that they didn’t see anything left behind. I didn’t accuse anyone of being a thief, not sure why she made that statement. I just know that I left something in the room and wanted to retrieve it. That experience wasn’t good for me and by her making that statement was insulting to me. Nevertheless after going back to the room myself to see if I could find it but, it wasn’t there.
SH
Sandy Hendrix
Feb 12, 2026
4.0
The rooms are clean and beds are comfortable. Unfortunately for a hotel of this caliber I found it lacking. The rooms do Not have a microwave or coffee maker. There's no desk area, just a small rolling table, which functions ok. The chairs in the rooms are fancy looking but not very comfortable. The TV is huge but confusingly complicated to operate. When you click on the remote it can take up to 10 seconds or more for the TV to respond. The guide button never pulls up the guide. The shower door leaks like it's not even shut. It takes 2 towels to Mop up the floor after a shower. In my room, the Vanity lights didn't work so it wasn't easy to see myself getting around in the morning.
EK
Erden Kahyaoglu
Feb 10, 2026
1.0
Nice hotel if U are interested in sleeping with ladybugs. Dozens of ladybugs in our room !!!!!!
Shane from front desk was very friendly and helpful however we could not manage to talk to manager next day for the ladybug issue.
MM
Me
Jan 31, 2026
1.0
warning do not stay here I travel a lot, and this is the most disgusting hotel I’ve seen. We get in the room and it was the dirtiest room I have ever seen no pad straight mattress to a thin sheet. if I could I would post the pictures I took tons of pictures of this place it’s disgusting. The mattress had hairs , stains, Food and particles all on that mattress, and the sheet was thin. The floors were disgusting. The shower the floor was black there was dirt in it. The night stands was dirty. . The TV didn’t work, heater didn’t work. hope this, I’m hoping this comment will help them train their employees to do. Better job on cleaning.
KK
Kayra Kahyaoglu
Jan 27, 2026
1.0
The room is in a completely unacceptable, unsanitary, and disgusting condition. There are countless live and dead ladybugs throughout the room ,the ceiling is crawling with bugs, the bathroom is filled with them, and the room itself is visibly dirty. I personally had to remove insects from my pillow. THE LADYBUGS KEPT DROPPING FROM THE CEILING WHEN I WAS SLEEPING! I really dont care if the ladybug situation is seasonal or normal here, nobody wants to sleep with bugs all around the room
The bed and linens are extremely dirty and clearly not properly cleaned. The toilet paper in the bathroom was not sealed and was obviously left from a previous guest, which is a serious hygiene violation. There are unidentified slimy stains in the bathroom, making it clear that the room was not properly cleaned or sanitized at all. This is not normal ,this is a severe hygiene failure and a serious health risk. I am genuinely disgusted and feel unsafe staying in this room. This is, without exaggeration, the worst hotel experience I have ever had.
Last but not least we were told the manager would be here to talk with us in the morning, she was nowhere to be found…
( even though special thanks to Shay, she was amazing )
Frequently Asked Questions About Tru by Hilton Meridian
What accessibility features does Tru by Hilton Meridian offer?
Tru by Hilton Meridian provides accessible parking, an accessible elevator, and is mobility accessible to ensure convenience for all guests.
Is breakfast included with a stay at the hotel?
Yes, the hotel offers breakfast available for free with a 'Build your Own' toppings bar featuring 30 sweet, savory, and healthy options.
Does Tru by Hilton Meridian allow pets?
Yes, both cats and dogs are welcome at Tru by Hilton Meridian, making it a pet-friendly hotel.
Are there fitness facilities available at the hotel?
Yes, guests can use the fitness center free of charge to stay active during their visit.
What are the check-in and check-out times at Tru by Hilton Meridian?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel offer free Wi-Fi and digital conveniences?
Yes, free Wi-Fi is available in public areas, and digital guest room keys are offered for a seamless experience.
Is parking available at Tru by Hilton Meridian?
Yes, free self-parking is available for all guests at the hotel.
What nearby dining options are available around Tru by Hilton Meridian?
Guests can enjoy a variety of nearby restaurants including McDonald's, Taco Bell, Popeyes® Louisiana Kitchen, Zaxby's, and Crumbl - Meridian for desserts.
Are there popular nearby attractions or parks to visit near Tru by Hilton Meridian?
Yes, Bonita Lakes Park is a nearby attraction where guests can enjoy outdoor activities and the scenic lake.
How can guests access automotive services near the hotel?
Automotive services such as Express Oil Change & Service Center and Truckers' Supply Company are located close to the hotel for convenient vehicle maintenance.
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Certified March 01, 2026Yext Knowledge Graph
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