Business Details
About
Hotel
At the SureStay by Best Western Meridian in Meridian, MS, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Location
SureStay by Best Western Meridian
146 Highway 11 And 80, Meridian, MS
39301-4553, United States
Hours
Reviews
4.2
413 reviews
5 stars
235
4 stars
91
3 stars
40
2 stars
17
1 star
30
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including dirty towels, hair in bathrooms, and musty odors in rooms.
Customer Service
While some guests praised the friendly and helpful staff, others reported rude interactions and poor handling of complaints.
Room Conditions
Guests noted that many rooms were outdated, with issues like uncomfortable beds, broken amenities, and unpleasant smells.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it lacking in variety and quality.
Pet-Friendly
The hotel was appreciated for being pet-friendly, with several guests noting the convenience of accommodating their dogs.
- JJJimdandy420Nov 12, 20255.0Clean rooms fairly priced if you need to do laundry don't do it there it's 3:50 a load
- RBRhonda BestNov 8, 20255.0Great stop and clean rooms.
- PTPeggy TustinNov 5, 20253.0The bed was horrible, you could not move without laying on a lump of sorts. You could hear all the noise from next door and upstairs. It was extremely expensive for what you get. I was very tired and very decipointed.
- DKDerek KimmelOct 15, 20251.0Let me start off by saying your Welcomed in the lobby with no AC so your having to wait in a sauna until your room is ready. Then you get your key only to walk into a room that they have the AC off and refrigerator off so in the summer when I arrived its 90 degrees in my room. Then when you leave for the day and expect your room to be clean and bed made and clean towels. Only to be welcomed with No new towels and old towels gone so you have to walk down yourself to get them. NO bed made just stuff balled up on bed. And for some reason they turn the AC off every day to after they ONLY take the trash out. I am a diamon rewards member and have stayed in hotels for almost 250 plus days a year and this has got to be the WORST HOTEL of them all. Everyday you complain and all they say is sorry sir we have a new house keeper EVERYDAY for 2 months and I have to stay here for work its the only hotel thay take clc cards im area. I tell everyone and anyone that I see to leave. UPDATE**** As soon as they got this review they want to call me saying that they won't allow us to stay here anymore because we complain to much and we should have only expected our room to be clean ONCE a week because we are using CLC cards and I should have read the fine print of CLC ?. Please tell me what FINE print of a clc card should I be ready when all i get from my company is the physical card to use and no paperwork with it. I have been at hotel working for almost 10 years. But somehow this Manager just has the answers the others dont even come up with. Its mind boggling when you are trying to speak to someone and they literally for 1 barely speak clear English and 2 Don't care what your complaint is there always rite since they own the building. If they get to flustered they just say dont stay here. They have there ENTIRE FAMILY living in the hotel KIDS and grandparents im sure and I bet there rooms are clean everyday. Just because you reply back on every REVIEW doesnt mean your always correct. Anyone can justify there self on the internet without proof. And there's proof that that POT has Always been cracked since we been there yall even Glued a door stopper on it. And also the Law will look at it as direct negligence to YOU for putting a flower pot behind a door that opens and closes everyday numerous times.
- JMJoco MusicSep 17, 20251.0Filthy, out dated, very disappointed.
Frequently Asked Questions About SureStay by Best Western Meridian
What are the check-in and check-out hours at SureStay by Best Western Meridian?
The SureStay by Best Western Meridian operates 24 hours a day, 7 days a week, allowing flexible check-in and check-out times.
Is breakfast included during the stay at SureStay by Best Western Meridian?
Yes, a complimentary breakfast is available for guests at SureStay by Best Western Meridian.
Is the SureStay by Best Western Meridian a smoke-free property?
Yes, the SureStay by Best Western Meridian is a smoke-free property to ensure a healthy environment for all guests.
Does SureStay by Best Western Meridian offer WiFi access to guests?
Yes, complimentary WiFi is available throughout the SureStay by Best Western Meridian property.
Where is SureStay by Best Western Meridian located?
The hotel is located at 146 Highway 11 and 80 Meridian, Mississippi 39301, United States.
What special promotions does SureStay by Best Western Meridian currently offer?
Guests who stay for 2 nights can receive a $50 Best Western Gift Card as part of the hotel's promotion.
What nearby hotels are available around SureStay by Best Western Meridian?
Nearby hotels include Rodeway Inn, Fairfield Inn & Suites by Marriott Meridian, Days Inn by Wyndham Meridian, Studio 6, Super 8, Drury Inn & Suites Meridian, and Blanks Motel.
Are there any nearby dining options near SureStay by Best Western Meridian?
Yes, nearby dining options include Logan's Roadhouse, Buffalo Wild Wings, and Cracker Barrel Old Country Store, all offering a variety of meals for guests.
What recreational areas can guests explore near SureStay by Best Western Meridian?
Guests can visit Bonita Lakes Park and Bonita Reservoir for outdoor recreation and leisure activities.
How can nearby places like the Northeast Conference Center benefit guests at SureStay by Best Western Meridian?
Guests attending events or conferences at the Northeast Conference Center can conveniently stay at SureStay by Best Western Meridian due to its close proximity.