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Holiday Inn Express & Suites Laurel by IHG
2008 Jefferson St., Laurel, MS
39440, United States
Hours
Reviews
4.0
557 reviews
5 stars
284
4 stars
125
3 stars
56
2 stars
39
1 star
53
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted concerns about dirty rooms, carpets, and bathrooms, with some guests feeling uncomfortable due to unsanitary conditions.
Staff Performance
While many guests praised the friendly and helpful staff, there were also reports of poor customer service and unresponsive management.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests considering it one of the highlights of their stay.
Maintenance Problems
Several guests reported issues with room maintenance, including broken amenities, poor water pressure, and overall outdated facilities.
Location Concerns
The hotel’s location was described as difficult to find and somewhat unsafe, with reports of suspicious activity in the area.
- THTerri HightowerNov 13, 20251.0Last night my daughter (traveling alone ) attempted to check in around 10:45pm. The person at the front desk failed to acknowledge her. The lobby was empty except for her. When the person behind the desk finally did address her. She acted if she was upset because she had a customer. My daughter went across the street to the Wynndom?? Was greeted with a smile, offered discounts. Don’t waste your time at the Holiday Inn
- DPDenyce PauleNov 13, 20255.0We Enjoyed the stay the breakfast was decent. The beds were comfy. The manager Ms. Amanda was amazing and did us right at every turn. We will be returning every time we visit Laurel
- MCMcClellen ClanOct 30, 20251.0Dirty rooms, and horrible location.
- AAadan ariasOct 14, 20255.0Have a lot of restaurats Near.
- MFMichael FrenierSep 30, 20255.0Amazing Service, everyone is very nice
Frequently Asked Questions About Holiday Inn Express & Suites Laurel by IHG
What airport is closest to Holiday Inn Express & Suites Laurel?
Holiday Inn Express & Suites Laurel is near Laurel- Hattiesburg Regional Airport (PIB), Jackson International Airport (JAN), and Meridian Regional Airport (MEI).
Does Holiday Inn Express & Suites Laurel offer an airport shuttle?
No, Holiday Inn Express & Suites Laurel does not offer an airport shuttle.
Can I bring my pet to Holiday Inn Express & Suites Laurel?
No, pets are not allowed in Holiday Inn Express & Suites Laurel.
Does Holiday Inn Express & Suites Laurel feature EV charging stations?
No, Holiday Inn Express & Suites Laurel does not offer EV charging stations.
Does Holiday Inn Express & Suites Laurel feature a local shuttle?
No, Holiday Inn Express & Suites Laurel does not offer a local shuttle.
Does Holiday Inn Express & Suites Laurel provide in-room kitchen amenities like a microwave or mini fridge?
Yes, all rooms at Holiday Inn Express & Suites Laurel feature a microwave, mini fridge, and coffee maker.
Does Holiday Inn Express & Suites Laurel feature a Fitness Center?
Yes, Holiday Inn Express & Suites Laurel features a fully equipped 24-hour Fitness Center.
Are accessible rooms and facilities available at Holiday Inn Express & Suites Laurel?
Yes, Holiday Inn Express & Suites Laurel offers ADA-accessible rooms.
Does Holiday Inn Express & Suites Laurel offer dry cleaning or laundry services?
Yes, Holiday Inn Express & Suites Laurel provides on-site self-service laundry, laundry pick-up, and dry-cleaning services for guest convenience.
Is there a Business Center at Holiday Inn Express & Suites Laurel?
Yes, Holiday Inn Express & Suites Laurel features a 24-hour Business Center.
What are the check-in and check-out times at Holiday Inn Express & Suites Laurel?
Check-in begins at 3:00 PM and check-out is by 11:00 AM at Holiday Inn Express & Suites Laurel.
Is free breakfast available at Holiday Inn Express & Suites Laurel?
Yes, guests can enjoy a complimentary buffet breakfast during their stay.
Are pets allowed at Holiday Inn Express & Suites Laurel?
No, pets including cats and dogs are not allowed at the hotel.
Does Holiday Inn Express & Suites Laurel offer accessibility features?
Yes, the hotel provides accessible rooms, parking, and facilities for guests with mobility needs.
What fitness amenities are available at Holiday Inn Express & Suites Laurel?
There is a free fitness center equipped with elliptical machines and treadmills available for guests.
Is there a business center at Holiday Inn Express & Suites Laurel?
Yes, the hotel features a 24-hour business center to support your work needs.
Does Holiday Inn Express & Suites Laurel provide laundry and dry-cleaning services?
Yes, full-service laundry including self-service laundry, laundry pick-up, and dry-cleaning services are available.
What nearby dining options are available around Holiday Inn Express & Suites Laurel?
Guests can enjoy meals at nearby restaurants such as Buffalo Wild Wings, IHOP, Waffle House, Shoney's, and Taco Bell, all within convenient distance.
Are there nearby hotels close to Holiday Inn Express & Suites Laurel for additional accommodation?
Yes, several hotels are nearby including Comfort Suites, Baymont by Wyndham Laurel, Motel 6 Laurel, Rodeway Inn, Days Inn by Wyndham Laurel MS, and BEST WESTERN Laurel Inn.
Where can guests find convenience stores or gas stations near Holiday Inn Express & Suites Laurel?
Guests can visit Clark's, Alliance Energy Gas Station and Convenience Store, Exxon & Mobil Stations, and Shell for convenient gas and store needs.