Business Details
About
Hotel
The Hilton Garden Inn Hattiesburg hotel is located in the west Hattiesburg business area. It is close to numerous office buildings, golf courses and hospitals and is within close proximity of several restaurants. Numerous and varied shopping is everywhere in the area, including Turtle Creek Mall just 1.5 miles away.
The Hilton Garden Inn Hattiesburg Mississippi hotel features 90 rooms, each equipped with spacious work desk, wireless internet, voice mail and two phone lines. A hospitality center in each room includes microwave, refrigerator and coffee maker. Iron, Ironing board and hair dryer are standard in all rooms.
The Hilton Garden Inn Hattiesburg Mississippi hotel has a business center that is complimentary to guests and accessible 24 hours a day. The restaurant serves breakfast daily from 6:00am - 10am. Dinner can be ordered and delivered to your room daily from 5:00pm - 10:00pm. An indoor pool and whirlpool is also available.
******Everything. Right where you need it. ******
Location
Hours
Reviews
3.5
726 reviews
5 stars
282
4 stars
163
3 stars
77
2 stars
80
1 star
124
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted unsanitary conditions in rooms and common areas, including dirty bathrooms, mold, and unclean carpets.
Staff Service
While some guests praised the friendliness of the staff, many reported rude and unprofessional behavior, particularly from management.
Room Conditions
Guests frequently mentioned outdated and poorly maintained rooms, with issues like broken amenities, peeling paint, and malfunctioning appliances.
Breakfast Complaints
Many customers were dissatisfied with the breakfast options, citing high prices and limited selections compared to other hotels.
Renovation Problems
The hotel is undergoing renovations, which have led to noise disturbances and unavailability of certain amenities like the pool.
- JRJeremy RoseNov 17, 20252.0I stayed at the Hilton in Hattiesburg, MS (133 Plaza Drive) from November 13–17, and the experience was disappointing. Despite requesting room service multiple times during my stay, it was never provided. For a multi-day visit, this was extremely inconvenient. I’ve been a Hilton Honors member since 2018, and I’ve always appreciated the level of service Hilton usually provides. Unfortunately, I didn’t receive the complimentary drink that’s normally offered at check-in either, which added to the overall poor experience. I expect better consistency and hospitality from Hilton. I hope management addresses these issues so future guests don’t run into the same problems.
- JOJeanna OrmanNov 12, 20251.0This was the second time my husband and I stayed at this hotel in 6 months. We had issues the first time around as well but decided to give it one more chance. Never again. As with the first time we complained, we were given an apology. That’s it. Nothing was addressed. This stay was worse. As my husband is disabled, we look for amenities that help with his issues ie: heated pool and hot tub. According to the website, this hotel had both. They didn’t work. In addition, the floor in our room was disgusting. I have pictures that show what the towels looked like after I cleaned them. I would be ashamed of having Hilton attached to this hotel. I would avoid this location at all costs.
- DGDonald GardnerOct 28, 20253.0Checked in on Sunday and my room was not fully cleaned. There was open used bar of soap, the toilet was dirty and had ash on top and in it and the floor had old food pieces on the floor. Only 1 towel and 1 washcloth. I went to the front desk and requested the room be cleaned on Monday. It was Tuesday before they showed up Only took my towels and left nothing did not clean floors or toilet. It was not the best experience due to the housekeeping.
- CWChristopher WileyOct 17, 20251.0The lack of cleanliness alone is enough to make this hotel unacceptable, but the indifference from staff made it worse. It’s clear that management has either completely given up or simply doesn’t care. This property is an embarrassment to the Hilton name. For the rate they charge, you’d expect at least basic cleanliness and professionalism — neither of which exist here. I strongly advise anyone considering this location to stay elsewhere. This place is trash.
- RMReed MartzOct 16, 20252.0The room was not clean. The gym door was broken and therefore the gym not accessible. The shower did not have a soap dispenser.
Frequently Asked Questions About Hilton Garden Inn Hattiesburg
What types of pets are allowed at the Hilton Garden Inn Hattiesburg?
Both cats and dogs are welcome at the Hilton Garden Inn Hattiesburg.
Does the hotel provide free Wi-Fi access to guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are there any accessible facilities for guests with mobility needs?
Yes, the hotel features accessible parking, an elevator, and is mobility accessible.
What dining options are available at the hotel?
There is one restaurant serving breakfast daily from 6:00am to 10:00am and room service available for dinner from 5:00pm to 10:00pm.
Does the Hilton Garden Inn Hattiesburg offer any recreational facilities?
Yes, guests have access to an indoor pool, hot tub, and a free fitness center.
Is there parking available for guests at the hotel?
Yes, self-parking is available for free at the hotel.
Can guests use contactless check-in and check-out services?
Yes, the hotel offers contactless check-in and check-out to guests.
Is there a business center available for guests?
Yes, the hotel has a business center that is complimentary and accessible 24 hours a day.
What nearby hotels can I consider if I want alternatives close to Hilton Garden Inn Hattiesburg?
Nearby hotels include Home2 Suites by Hilton Hattiesburg, Best Western Premier University Inn, Wingate by Wyndham Hattiesburg, Baymont Inn & Suites Hattiesburg, and Baymont by Wyndham Hattiesburg.
Are there any nearby banks or financial institutions close to the hotel?
Yes, Grand Bank, Grand Bank FSB, and several insurance agencies including Baylis Insurance Agency and Allstate Insurance Agent Bernard Green are located nearby.
What nearby real estate services are available close to the Hilton Garden Inn Hattiesburg?
Multiple real estate agents and agencies are nearby such as Charles Dawe - REALTOR KW ELITE Keller Williams Realty, Kristy Goodwin, Ieesha Green REALTOR, The CD Group, Ernest McInnis REALTOR, Craig Sanford Real Estate Agent, KW Elite Keller Williams Realty, Sachiye Littler- Realtor®, Jakayla Ruffin Realtor, Anita George - Realtor KW ELITE Keller Williams Realty, Dawson Lowery KW ELITE Keller Williams Realty, Austin L Walker, and Suzanne Dessens - KW ELITE Keller Williams Realty.