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Candlewood Suites Hattiesburg by IHG

3.8
(550 reviews)

Business Details

9 Gateway Drive, Hattiesburg, MS
39402, United States
(601) 264-9666
https://www.ihg.com/candlewood/hotels/us/en/hattiesburg/hbgms/hoteldetail

About

HotelWedding VenueConference CenterCandlewood Suites
Our Hattiesburg, Mississippi hotel offers the Comforts of Home. All travelers enjoy the convenient location and the quality amenities of the Candlewood Suites extended stay hotel in Hattiesburg. Lodging at our hotel puts you just a short drive from Camp Shelby Military Base, University of Southern Mississippi and local attractions like the Hattiesburg Zoo, Turtle Creek Mall, and the All-American Rose Garden. The Hattiesburg - Laurel Regional Airport (PIB) is only (7) miles away. You can try your luck at the many Gulf Coast casinos, play a round of golf at the area's golf courses or learn more about the town's history while you shop and dine in historic downtown Hattiesburg, which is only four miles away from our hotel in Hattiesburg. Candlewood Suites location is ideal for corporate travelers visiting the Lake Terrace Convention Center, BAE Systems, Forrest General Hospital, Wesley Medical Center and Camp Shelby Military Base. We meet your needs for relocation or an extended stay in Hattiesburg with our hotel's amenities. Each of our studio and one-bedroom suites includes a fully equipped kitchen, an over-sized desk with two chairs and free high-speed Internet access. You can enjoy amenities like a 24-hour fitness center, a convenient business center, free guest laundry facilities and our Candlewood Cupboard convenience store. Our extended stay hotel in Hattiesburg, MS is your "home away from home".

Location

Candlewood Suites Hattiesburg by IHG
9 Gateway Drive, Hattiesburg, MS
39402, United States

Hours

Reviews

3.8
550 reviews
5 stars
244
4 stars
134
3 stars
57
2 stars
43
1 star
72

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, bathrooms, and kitchenware, with some guests reporting unclean linens and lingering odors.

Staff Performance

While many guests praised the friendliness and helpfulness of the staff, there were also complaints about disorganization and lack of management presence.

Room Condition

Several reviews mentioned that the rooms were in need of maintenance and updates, with issues such as broken fixtures, outdated decor, and unpleasant smells.

Value for Money

Guests expressed that the hotel was overpriced for the quality of service and cleanliness provided, with many suggesting better options available in the area.
  • JV
    joyce vanbibber
    1 day ago
    5.0
    Checking in with so easy and the lady that checked me in Christy was so nice.
  • DT
    David Tackett
    2 days ago
    5.0
    I travel a lot for work, and have stayed at many hotels in those travels. I wasn't expecting much when I got here, but wow was I pleasantly surprised! Christy was at the front desk when I got here, and was awesome to talk with. They were able to answer many questions I had about the area, and were even able to help me figure out some things to do in the area while I was staying here. I am disabled, and they were able to get me a room that was close to my vehicle so I didn't have to travel as far. They were pleasant to work with, and even got the approval of my dog that was traveling with me. I almost hated having to leave so I could get to my room to relax in. The room I got was amazing, and now I have something to compare other hotels to. It was set up like an apartment for me. I work remotely in my travels, and the room had a huge desk to work from that allowed me to get set up quickly with. The room was very well kept up, clean, and while it was a hot day outside, the AC's inside of it kept me nice and cool. The cabinets had dishes, and utensils, to use if needed. I've stayed at 5 star hotels that didn't offer these amenities. I have more than once found myself using paper plates in a hotel that cost a small fortune to stay at. The rates here were very reasonable for what came with the room. This hotel is located within a short distance of many restaurants, gas stations, and other services. It's also not far from the heart of Hattiesburg without being overwhelmed by it. While it's fairly close to the interstate, I really didn't hear any traffic noise from the room. There is an on site gym, an outdoor pavilion with a grill, and tons of parking. Every one of the staff that I met was super friendly, and great to speak with. As mentioned earlier, I travel with my dog, and the fact that they are welcome to pets is another wonderful aspect of this hotel. I will definitely be keeping my eye out for this hotel name in my future travels.
  • SP
    Stephanie P
    Feb 22, 2026
    1.0
    Service was lackluster. We checked in after 5 and they struggled to find a clean room for us. The front desk crew was busy doing alterations to a jacket and figuring out a cigarette run. We were then woken up before 9 by housekeeping on the day of checkout. The bathroom was disgusting. Cracks between the tub and wall, gross shower curtain, mildew around all fixtures. There was a large crack in the window, and we were in a ground floor room, which was concerning. The desk area was coming off the wall, and there was an extra panel shoved under the TV, and there were many food/drink stains on one of the comforters. For the price, there are definitely better options available. I recommend looking elsewhere if staying in Hattiesburg.
  • RD
    Robin Duncan
    Feb 16, 2026
    4.0
    Decent place, but not top-of-the-line. The person at the front desk was really sweet, but the printer was having issues.
  • TG
    Tracey Griggs
    Feb 14, 2026
    1.0
    Trash the room was dirty!!! Noooooo

Brand Certified Facts from Candlewood Suites Hattiesburg by IHG

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