Business Details
About
Hotel
At the Best Western Plus University Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus University Inn will stand out among other hotels in Hattiesburg,MS. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus University Inn will provide you with the superior customer service that you are used to at any Best Western hotel.
Location
Hours
Reviews
4.3
764 reviews
5 stars
468
4 stars
166
3 stars
48
2 stars
27
1 star
55
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty rooms, mold, and pest infestations such as roaches and bed bugs.
Customer Service
While some staff members received praise for their friendliness and helpfulness, many customers reported rude or unprofessional behavior from management, particularly regarding complaints and issues.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the selection while others found it lacking or of poor quality.
Room Conditions
Several guests noted that rooms were in disrepair, with issues such as low water pressure, malfunctioning air conditioning, and general maintenance problems.
Location and Value
The hotel is well-located with easy access to restaurants and shops, but many guests felt that the quality did not match the price they paid.
- TJtrudy JohnsonOct 26, 20252.0Make sure your card isn’t charged twice for a room you’ve already completely paid for before you’ve gotten there. Hopefully your room is cleaned properly. And MOST important, they have you listed as being in the hotel and gives no else a key to your room so that a stranger doesn’t walk in on you.
- PDPam DilbeckOct 20, 20255.0Very helpful and friendly staff member at check in.
- JGjim gunnOct 11, 20255.0great stay, good location, breakfast was very good
- DVdavid voorhiesOct 1, 20255.0Great place great people
- HRhouse rulesSep 24, 20251.0Reserved online under one card and gave a different card to use upon checkin and the wrong card was charged. Curious to know who has my card info as I saw the employee type info in so now I have to check my card to make sure there’s no fraudulent charges. Nothing was done to accommodate the problem. Only explanation I received was that the employee was new. They do need to address the smell on floor three as it smells like mildew.
Frequently Asked Questions About Best Western Plus University Inn
What is the address of Best Western Plus University Inn in Hattiesburg?
Best Western Plus University Inn is located at 132 Plaza Dr, Hattiesburg, MS 39402, US.
Does Best Western Plus University Inn offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests at Best Western Plus University Inn.
What amenities are included in the guest rooms at Best Western Plus University Inn?
Guest rooms have spacious work desks, free internet access, and in-room mini fridges for drinks and snacks, ideal for extended stays.
Is there a fitness facility available at Best Western Plus University Inn?
Yes, the hotel features an in-house fitness room for guests to maintain their workout routines.
What are the operating hours of Best Western Plus University Inn?
The hotel operates 24 hours a day, 7 days a week for guest convenience.
Does Best Western Plus University Inn have an onsite restaurant?
Yes, there is a restaurant available onsite at Best Western Plus University Inn.
How can I contact Best Western Plus University Inn by phone or fax?
You can reach them by phone at +1 601-909-6658 or by fax at +1 601-909-6685.
Where can I book rooms for Best Western Plus University Inn online?
Rooms can be booked online at https://www.bestwestern.com/en_US/book/hotel-rooms.25104.html?iata=00171890&ssob=BLBWI0003G&cid=BLBWI0003G:yext:website:25104
What nearby restaurants can I visit during my stay at Best Western Plus University Inn?
Mario's Italian Restaurant & Bar is a nearby dining option where you can enjoy Italian cuisine and a bar atmosphere.
Are there any other Best Western hotels close to Best Western Plus University Inn?
Yes, Best Western Premier University Inn is a nearby hotel option in the area, useful if the main hotel is fully booked or for comparison.
What local eateries specializing in burgers are near Best Western Plus University Inn?
Plaid Rhino is a nearby burger restaurant where you can enjoy casual dining close to the hotel.