Business Details
About
HotelWedding VenueConference CenterCandlewood Suites
The newly renovated Candlewood Suites Flowood is situated just outside of Mississippi's capitol city, Jackson. Our intentionally appointed accommodation ensures a carefree, comfortable visit. When you choose our 100% smoke-free hotel you have all the tools you need at your fingertips and we're pet friendly. From free Wi-Fi access to a full kitchen in every suite we have everything you need for a long and productive stay. The hotel is about 10 minutes from Jackson-Medgar Wiley Evers International Airport, military bases and recruiting offices. We're minutes from international companies and downtown Jackson, Ms. The hotel is only a few miles from great fishing, or you can enjoy hiking, biking, picnicking and swimming. Enjoy the close proximity of retail shopping as well as popular restaurants and the museum district. Utilize our Fitness Center anytime, free guest laundry facilities, and outdoor grills. The Candlewood Cupboard provides quick breakfast, lunch, and dinner options as well as a variety of snacks, drinks and sundry items for purchase. Reserve your suite today and come experience Southern hospitality on your next visit to Flowood, Mississippi!
Location
Hours
Reviews
3.9
413 reviews
5 stars
200
4 stars
93
3 stars
50
2 stars
26
1 star
44
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, accommodating, and going above and beyond to assist guests.
Cleanliness Issues
Several reviews highlighted significant cleanliness problems, including dirty rooms, bathrooms, and common areas.
Room Quality
While some guests appreciated the spacious and well-equipped rooms, others reported issues such as unpleasant odors, low water pressure, and outdated amenities.
Location and Amenities
The hotel is well-located near restaurants and shopping, and guests enjoyed the kitchenette feature in the rooms.
Customer Service Concerns
There were complaints about poor customer service experiences, including unresponsive staff and issues with room availability.
- JWJessica White5 days ago5.0Me and my grandma were in a bit of a bind when the original hotel we booked gave away the accessible room we booked a month out. Christoper Golden was an absolute gem and helped us out! He not only got us set up with the accessible room at a great rate, but ran up to the third floor to make sure the room had a type of shower my grandma could comfortably use! Very kind people work here, and I will definitely be coming back. 😊
- RWRoshell WoodsOct 22, 20255.0Clean rooms and guest service so nice always there to help you
- JNJames NicholsOct 21, 20254.0We stayed here during our newborns time in the children’s hospital… all in all we had a great experience. The staff in general was very accommodating, especially the manager, who was very good at his job. It’s not quite ideal because of the amount of construction worker traffic, but of course they have to stay somewhere too. The area is pretty good, with any restaurants or shopping you might want, only a short drive away.
- MMMarkSep 20, 20252.0Decent hotel but the green/yellow stain on the bedsheets near the head was a massive turn off and disappointment. The shower also looked as if it hadn't been cleaned in a while.
- SSScottSep 16, 20255.0Hotel is in great condition. Hotel staff very friendly and responsive to a few minor issues that popped up would definitely stay there again.
Frequently Asked Questions About Candlewood Suites Flowood by IHG
What accessibility features does Candlewood Suites Flowood by IHG offer?
The hotel offers accessible parking, mobility-accessible facilities, and an elevator for guest convenience.
Is free Wi-Fi available at Candlewood Suites Flowood?
Yes, free Wi-Fi is available throughout the hotel including public areas.
Are pets allowed at Candlewood Suites Flowood?
Yes, the hotel welcomes pets including dogs but does not allow cats.
Does Candlewood Suites Flowood provide housekeeping services?
Yes, housekeeping services are available to guests during their stay.
What are the check-in and check-out times at Candlewood Suites Flowood?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Is there a fitness center available at the hotel?
Yes, the hotel has a fitness center with elliptical machines and treadmills available for free.
Does Candlewood Suites Flowood have contactless check-in or check-out options?
Yes, contactless check-in and check-out are available for guests’ convenience and safety.
Can I find dining options near Candlewood Suites Flowood?
Yes, nearby dining includes Grant's Kitchen and Grill, Table 100, Ichiban Hibachi & Sushi, and Ichiban Grill and Sushi, offering American and Japanese cuisine.
What nearby shopping options are available near Candlewood Suites Flowood?
Nearby shopping includes Lowe's Home Improvement, Hobby Lobby, Sleep Number mattress store, Cricket Wireless, and Tuxedo Junction clothing store.
Is there a hospital or medical services near Candlewood Suites Flowood?
Yes, University of Mississippi Medical Center, Rushing Family Dentistry, Aspen Dental, and Ovation Women’s Wellness are nearby for health and medical needs.