Best Western Plus Flowood Inn & Suites

Reviews

• NJ

  Nicole Jo

  4 days ago
  5.0
  Great spot. Diamond on the rough for sure. Loved that they have carts for your things. Wasn't crazy about the breakfast options but was impressed with the specialized coffeemaker and does lattes, cappuccino, coffee, and hot chocolate.
• SL

  Steven Lloyd

  Feb 26, 2026
  5.0
  Helpful staff
• PS

  Portia Stovall

  Jan 9, 2026
  1.0
  Overall stay was decent The WiFi doesn’t work but they won’t tell you that. I typically take my Roku with me to any overnight stay because the cable usually sucks but I was forced to watch it due to WiFi not working and the cable they have is very basic….not even a movie channel package. The luggage carts are more like airport carts which are too small so if you have alot of luggage good luck because all your stuff is going to fall off before you even make it in the door of the hotel. There is never an attendant at the desk, you always have to wait for someone so if you’re in a hurry to check out good luck! The A/C in my room sucked! The temp on the thermostat would read 68 but it felt like it was 75 degrees in the room The bed slept terrible!! My back hurt every morning! The showers are VERY slick so be very careful when you shower. I slipped twice! I would not stay here again!
• RV

  Rodney Vaughn

  Jan 5, 2026
  5.0
  The owner Sam is very people friendly, humble and respectful. He takes good care of his guests. The staff are the same.
• FI

  Fire and Ice Turnkey Unlimited Inc

  Dec 20, 2025
  2.0
  12/19/25 checked in with MAGGIE and checked out with TRACYE they are both 5 -⭐️⭐️⭐️⭐️⭐️ customer service representatives!! They are both working where they should and are a much needed change to this world!!! Rooms were outdated but they were very, very clean which made it fine! Housekeepers obviously take pride in their work! The reason for the 2 star is because of your breakfast attendant. She is the most rude, aggressive, laziest food attendant we have ever seen. As we all know the breakfasts at hotels are just a quick bite and nothing fancy. This woman never said good morning, she was cursing about some mud that was on the floor from some workers, she told another customer that they rewarm all the food thats why eggs are crunchy. Either eat it or throw it out. Not sure why this hotel is allowing this behavior as Im sure there is someone out there that would love to have a part time job doing this breakfast. We didnt eat because we overheard the food was warmed up from the morning before, we hope that is not true. We did not know this. The coffee machine was awesome! As we left we noticed this woman had a tip jar, what a joke it made us laugh. If I had a pen and paper I would have left her a written tip for sure! Below you will see the breakfast attendant who sat on her begind on her phone the entire time unless she was aggressively speaking to customers. We could have addressed it but she would have only gotten worse. Your hotel is a little outdated but kept in very clean, nice smelling condition, front desk staff are very friendly and professional, parking lot is lit up like a ball field with tons of cameras to keep you safe. Dont let one rotten apple bring your establishment down. We wont be back as we like breakfast in the morning and definitely dont want to be uncomfortable eating first thing in the morning by your breakfast attendant.

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