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About
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Our Cleveland Hotel is near Delta State UniversityThe Holiday Inn Express® Hotel & Suites Cleveland not only places visitors within easy driving distance of Delta State University and Grammy Museum, but it is tucked away in the heart of Cleveland, Mississippi, which was named by Norman Crampton as one of the "100 Best Small Towns in America."Whenever you're in the area for business, you'll be pleased to know that our hotel's property in Cleveland, MS includes a Business Center, so you can complete your work while on the road. We are near Quality Steel and Baxter Healthcare for shorter commutes.Leisure guests never lack for something to do. Our Cleveland location means the hotel's guests are near Delta State University, home of the Statesmen. Guests appreciate being close to Great River Road State Park, which showcases the Mississippi Delta's stunning beauty. After spending the afternoon outdoors, attend a concert at Bologna Performing Arts Center, or be sure to take the time to visit the famous McCarty's Pottery studio, home to amazing, hand-thrown works of art.While staying as our hotel's guest in Cleveland, MS, you can "Stay Smart" and start your day off the right way by visiting the complimentary, hot Express Start Breakfast Bar. We are also proud to provide free high-speed, wireless Internet access throughout the hotel. We hope to see you soon!
Location
Holiday Inn Express & Suites Cleveland by IHG
808 North Davis Avenue, Cleveland, MS
38732, United States
Hours
Reviews
3.8
362 reviews
5 stars
159
4 stars
85
3 stars
56
2 stars
21
1 star
41
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, stained bedding, and unpleasant odors.
Staff Performance
While many guests praised the friendliness and helpfulness of the staff, there were also reports of rude behavior and inadequate responses to complaints.
Room Condition
Guests frequently noted that the rooms were outdated and in need of repairs, with issues such as broken furniture, mold, and general disrepair.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying it while others complained about limited options and poor quality.
Management Concerns
Several reviews expressed dissatisfaction with management's handling of issues, including reservation problems and lack of accountability for cleanliness.
- EMEasy MoneyOct 31, 20252.0This hotel appears as though it was built in the late 1950s - 1960s. Old carpets room was musty smelled like it has been smoked in since it was built. The desk chair was broken. The room we stayed in is in need of a. Serious deep cleaning and an upgrade. Wall paper is coming off the wall. For the price I won’t stay here ever again
- SWS WilliamsOct 25, 20251.0The hotel is not well kept. Carpet flooring needs cleaning. Walls need paint and repairs, tubs are stained, bedding was dirty and stained and the room had a wet odor. The staff were pleasant but appeared defeated when trying to find appropriate accommodations as most of the hotel was run down. They did offer a good breakfast. I would not recommend this hotel.
- DDDanniBambiOct 24, 20254.0Front desk clerk Keke is very nice and welcoming she was very helpful. The house keeper's did not clean or change our sheets the whole time we was there after we ask them too. I still left a tip because the entired front desk staff very nice.
- SWShantell WilsonOct 22, 20255.0Great staff with nice clean and comfortable rooms. Breakfast is great as well.
- KTKarl TeuschSep 15, 20253.0Das Haus hat seine besten Tage bereits hinter sich. Es roch überall muffig.7
Frequently Asked Questions About Holiday Inn Express & Suites Cleveland by IHG
What time is check-in and check-out at Holiday Inn Express & Suites Cleveland?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included at the hotel?
Yes, a complimentary hot Express Start breakfast buffet is available for all guests.
Does the hotel offer free Wi-Fi?
Yes, free high-speed wireless Internet is available throughout the hotel including public areas.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at this property.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and provides accessible parking.
What fitness facilities are available at the hotel?
A free fitness center featuring a treadmill is available for guests.
Does the hotel offer housekeeping services daily?
Yes, daily housekeeping is available for all guest rooms.
Are there any nearby dining options around the hotel?
Yes, nearby dining includes Zaxby's for American fast food, Sakura Hibachi for Japanese and Chinese buffet, Captain D's seafood, Wendy's burgers, and several Mexican restaurants like Tio's Mexican Restaurant and Guadalajara.
What nearby transportation options are near the hotel?
The Greyhound Bus Station is located nearby, providing convenient bus travel access for guests.
What local attractions can guests visit near Holiday Inn Express & Suites Cleveland?
Guests can visit Delta State University, the Grammy Museum, Great River Road State Park, Bologna Performing Arts Center, and McCarty’s Pottery studio, all located near the hotel.