Spark by Hilton Biloxi Ocean Springs

Reviews

• JM

  J M

  1 day ago
  5.0
  What a wonderful staff and a warm stay!
• CH

  Chasity Holton

  1 day ago
  4.0
  Good location, I wish I would've gotten the ladies name at the front desk! She was very nice and helpful! Overall good experience
• BB

  Bart

  5 days ago
  2.0
  Staff is hateful and rude. Requested room service after my room had been skipped and no towel service. I got in late after work and found service not performed. Went to desk and lady at front desk was mouthy. While I did complain I didn’t raise voice or curse. Apparently complaining isn’t allowed here. Two days later I bought food and asked for a receipt. I was told I couldn’t have one. Explained I require one for business but she interrupted to give excuses and get mouthy again. I told her I need a receipt not her attitude. Her coworker Clay proceeds to tell me several times repeatedly smiling at me to shut up. So if you stay here, know the service is terrible and be prepared to accept it. Because if you dare voice a complaint you will be mistreated unlike you have seen from what should be a respectable chain. This hotel does not deserve to wear Hilton’s name. What an embarrassment. Regretting switching to Hilton. May go back to IHG.
• MM

  Melinda

  Feb 18, 2026
  3.0
  The people here were a little rude.
• JB

  Jennifer Beatty

  Feb 15, 2026
  3.0
  This was a Best Western, Hilton purchased a year ago. The rooms need to be updated. It is very damp and they have humidifiers running. The caulking in bathroom was a horrible job around bathtub. So it is an older hotel. If you want nice and new stay somewhere else.

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