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Holiday Inn St. Louis Arpt West-Earth City by IHG

3.9
(1126 reviews)

Business Details

3400 Rider Trail South, St. Louis, MO
63045, United States
(314) 291-6800
https://www.ihg.com/holidayinn/hotels/us/en/st-louis/stlhi/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Welcome to the Holiday Inn St. Louis Airport West Earth City, your ideal hotel in St. Louis, MO. Located just 6.4 miles from St. Louis-Lambert International Airport, our St. Louis hotel offers a complimentary airport shuttle. We're conveniently near downtown St. Louis and Historic St. Charles. This hotel in St. Louis is in the heart of the Earth City Corporate Business Park, close to corporations like Hussmann, Boeing, and State Farm. We're also near the Hollywood Amphitheater, St. Louis Music Park, and Centene Community Ice Arena. Enjoy free WiFi, a 24-hour business center, and over 10,000 sq. ft. of flexible meeting space. Relax with our heated indoor pool, fitness center, and dine at our on-site restaurant and bar, Elements.

Location

Holiday Inn St. Louis Arpt West-Earth City by IHG
3400 Rider Trail South, St. Louis, MO
63045, United States

Hours

Reviews

3.9
1,126 reviews
5 stars
484
4 stars
319
3 stars
126
2 stars
72
1 star
125

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty bathrooms, musty smells, and unclean common areas.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, many reviews noted rude or unhelpful behavior from front desk staff.

Amenities

Guests expressed disappointment over the lack of basic amenities such as hot water, functioning ice machines, and complimentary breakfast.

Condition of Facilities

The hotel was frequently described as outdated and in poor condition, with reports of broken elevators, maintenance issues, and overall neglect.

Customer Service

Several customers reported poor customer service experiences, including unresponsive management and unresolved complaints.
  • AA
    AWS
    2 days ago
    2.0
    “Premium” room was large - and was clean but old decor an carpet and bathroom- whole place is under construction- no fitness center, no breakfast- nor pool. Staff not helpful at all - nor do they have online check in or mobile keys - which is a hassle when no one working the front desk
  • JI
    Janell Irving
    3 days ago
    5.0
    I thought the rooms, service, and the location were spectacular.
  • TF
    Tiff F
    5 days ago
    2.0
    Hotel was under construction on main floor but that is no reason for the rest of the hotel to just be dingy and dirty. My room, had a noticeably dirty bathroom door, and some dirt on the shower walls, no hairdryer, no where to purchase even water. Several other small things…with all the places to stay close to the airport….I won’t stay here again. Which stinks because normally Holiday Inn is a safe bet.
  • AK
    Anna-Maria Kretzer
    Feb 19, 2026
    3.0
    Although one is listed in the amenities, there is no hot tub. The swimming pool is as pictured.
  • CF
    Coley’s Life of fun
    Feb 14, 2026
    3.0
    I booked this hotel simply because of the shuttle times (see pic). The shuttle does not run at 4am so if you have a flight that takes off at 6am & need a ride to the airport?…this hotel is not for you. It’s a ParkSleepFly hotel so it was nice to keep our car on site but the desk staff telling us there isn’t a shuttle at 4am was an issue. They told us to take an Uber (but they don’t pick up at 4am) so we did catch a Lyft & the new desk staff did credit us back for the Lyft. All in all….i wouldn’t stay here again. The ladies in the restaurant area are pretty awesome though and bartender, Rachel- just lovely!

Frequently Asked Questions About Holiday Inn St. Louis Arpt West-Earth City by IHG

Does Holiday Inn St. Louis Arpt West-Earth City have a pool?

Yes, Holiday Inn St. Louis Arpt West-Earth City has an indoor pool.

How much is parking at Holiday Inn St. Louis Arpt West-Earth City?

Complimentary parking is available at Holiday Inn St. Louis Arpt West-Earth City for hotel guests.

Brand Certified Facts from Holiday Inn St. Louis Arpt West-Earth City by IHG

Holiday Inn St. Louis Arpt West-Earth City by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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