Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
The Holiday Inn St. Louis Airport West Earth City is just 6 miles from the St. Louis-Lambert International Airport and offers a complimentary airport shuttle. Conveniently located 20 miles from downtown St. Louis and 3.5 miles from Historic St. Charles, travelers and guests will be in an ideal location for shopping, dining, and entertainment. This hotel in Earth City offers a full service facility 2 miles to the Hollywood Amphitheater, 2 miles from the Centene Community Ice Arena, 2 miles from the St. Louis Music Park, 3.5 miles from the St. Charles Convention Center, and in the heart of the Earth City Corporate Business Park.
We boast 155 beautifully appointed guest rooms and over 10,000 square feet of flexible meeting space. Business travelers will appreciate the hotel's complimentary high-speed internet, an in-room work desk, and a 24-hour business center. Keurig coffee makers, mini-fridge, microwave, and 37 inch TVs in every room. The hotel is close to corporations such as Hussmann, Boeing, State Farm, Biomerieux, US Bank, Charter Spectrum, making our hotel a convenient place to stay for those traveling for work. Visitors can dine or enjoy cocktails at Elements, our on-site restaurant and bar. A well-equipped fitness center and a relaxing heated indoor pool complete your stay. Come and stay at the Holiday Inn St. Louis Airport West Earth City for a memorable traveling experience in the Gateway city.
Location
Holiday Inn St. Louis Arpt West-Earth City by IHG
3400 Rider Trail South, St. Louis, MO
63045, United States
Hours
Reviews
3.9
1,109 reviews
5 stars
477
4 stars
317
3 stars
124
2 stars
66
1 star
125
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and accommodating staff, particularly mentioning individuals who provided exceptional service.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and unpleasant odors throughout the hotel.
Outdated Facilities
Guests frequently noted that the hotel is outdated, with many areas in need of renovation and maintenance.
Dining Experience
Several customers expressed dissatisfaction with the dining options, particularly the breakfast service, which was often described as overpriced or lacking.
Customer Service Concerns
There were multiple complaints regarding poor customer service, including unhelpful front desk staff and unresolved issues during stays.
- ACallen copeland5 days ago2.0Staff was nice but no breakfast and they lobby smelled like sewer
- JPJessica PapeOct 17, 20255.0Zach at the bar/restaurant is superb. Honestly the best hotel experience my family and I have ever had because of him. I hope he sees this. Thank you Zach.
- BMBrian MichaelsOct 12, 20251.0Don't buy the breakfast! A ripoff! $19 for one single entree. Extra for refills on a drink? And the server mentioned gratuity 3 times!!!! I will never stay here again. Why not have a buffet and include it in the price? I think IHOP or Dennys would be the same. Rude server too
- DKDoug KennedyOct 4, 20251.0The hotel smelled like sewer and when i reported it to the online customer service they offered me 2000 points (about 13 bucks) . The shower had mold in it . In the middle of the night an alarm went off and just went on repeat . And it said dont do anything right now.. over and over . The front desk said . K ill tell the manager knowing they could smell it . We stayed on the 8th floor and left early because the smell was sooooo bad. Im pretty sad that customer service just said ok we will document it . There are a ton of hotels in st louis . I wont be going there and possibly a ihg hotel again.
- CSCraig SporerSep 28, 20251.0Hotel and rooms are dated, was most likely a nice hotel 20 years ago, but not today unfortunately. Hallways, elevators and rooms are filthy. Pretty sure there are bed bugs as well, although I didn't see any, I had more and more bumps on me as the week progressed, which is gross. My wife was swimming in the pool and there were human feces in the pool, and the pool wasn't cleaned afterwards, the "chlorine kills the feces" per a staff member.
Frequently Asked Questions About Holiday Inn St. Louis Arpt West-Earth City by IHG
What are the check-in and check-out times at Holiday Inn St. Louis Arpt West-Earth City?
Check-in starts at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free airport shuttle service?
Yes, there is a complimentary airport shuttle available for guests.
Are pets allowed at the hotel?
Yes, both dogs and other pets are welcome at the hotel.
What fitness facilities are available at the hotel?
The hotel features a free fitness center equipped with elliptical machines, free weights, and treadmills.
Does the hotel provide enhanced cleaning and sanitation measures?
Yes, enhanced cleaning procedures are in place including daily housekeeping, sanitizers available, and use of commercial-grade disinfectants.
Is there a restaurant or bar available on-site?
Yes, the hotel has one restaurant and a bar called Elements where guests can enjoy meals and cocktails.
Are there convenient banking or ATM options near the hotel?
Yes, nearby are Commerce Bank ATM, Coin Cloud Bitcoin ATM, Royal Banks of Missouri, and U.S. Bank for your banking needs.
What nearby dining options are available around the hotel?
Nearby dining includes Jack in the Box for fast food and the hotel's own restaurant Elements for American cuisine and bar service.
Which entertainment or event venues are close to the hotel?
The hotel is just 2 miles from the Hollywood Amphitheater, Centene Community Ice Arena, and St. Louis Music Park, great for entertainment and events.
How can nearby public transportation or shuttle services help guests?
Guests can use the free airport shuttle for easy access to St. Louis-Lambert International Airport and local shuttle services for nearby destinations like downtown and surrounding corporate parks.