Business Details
About
HotelWedding VenueConference CenterCandlewood Suites
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Location
Candlewood Suites St. Joseph by IHG
3505 North Village Drive, St. Joseph, MO
64506, United States
Hours
Reviews
4.4
414 reviews
5 stars
273
4 stars
84
3 stars
26
2 stars
11
1 star
20
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the cleanliness of the rooms and hotel facilities, highlighting well-maintained environments.
Staff Service
Many reviews noted the friendly and helpful nature of the staff, with several specific mentions of exceptional service.
Room Quality
Guests appreciated the spaciousness and amenities of the rooms, particularly the kitchen facilities, although some had issues with odors or bugs.
Breakfast Availability
A common complaint was the lack of complimentary breakfast, which several guests felt was a downside.
Customer Service Issues
Some customers reported negative experiences with customer service, including billing disputes and rude staff interactions.
- YGYsidro GarzaNov 21, 20255.0Rooms were cleaned and well maintained, of I needed something for the room I got it before I got back from work. Would stay here again.
- SPShannin PalmerOct 28, 20255.0Updated, very clean, and great friendly service.
- JDJennifer DiazOct 23, 20255.0Rooms are nice! Hotel is nice. But It would be nice if free breakfast was offered.
- JRJeff RichardsSep 29, 20255.0Clean, large rooms and fare priced.
- TTTim TravisSep 16, 20255.0I love this place and there are plenty of surrounding bar and grill
Frequently Asked Questions About Candlewood Suites St. Joseph by IHG
What are the check-in and check-out times at Candlewood Suites St. Joseph by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Candlewood Suites St. Joseph by IHG offer free parking?
Yes, free parking is available for guests at the hotel.
Are pets allowed at Candlewood Suites St. Joseph by IHG?
Yes, pets are welcome at the hotel, including dogs. Cats are not allowed.
Is the hotel accessible for guests with mobility impairments?
Yes, the hotel is mobility accessible and has accessible parking and elevators.
What fitness facilities are available at Candlewood Suites St. Joseph by IHG?
The hotel offers a free fitness center with elliptical machines, treadmills, and free weights.
Does the hotel provide contactless check-in and checkout options?
Yes, contactless check-in and checkout are available for guest convenience and safety.
What cleaning and sanitation measures are in place at Candlewood Suites St. Joseph by IHG?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, and sanitizers are available throughout the property.
Which nearby places can guests visit around Candlewood Suites St. Joseph by IHG?
Guests can visit local attractions such as Northwest Missouri State University, Campus Family YMCA, and the Love & Frosting Bakeshop, all within easy reach of the hotel.
Are there any nearby health and wellness services close to the hotel?
Yes, guests can access services like Healing Hands Massage, Empowering Beauty & Wellness medical spa, and multiple counseling centers such as New Spirit Christian Counseling and Comprehensive Counseling Solutions nearby.
What are some useful nearby services for guests looking for real estate or event services?
Nearby services include real estate agents like Elishia Carrillo Realtor and Christian Patterson Real Estate, as well as event planning at Green Acres Building.