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Tru by Hilton St. Charles St. Louis

4.0
(746 reviews)

Business Details

333 Camelback Road, St. Charles, MO
63303, United States
(636) 669-2500
https://www.hilton.com/en/hotels/stlmoru-tru-st-charles-st-louis/

About

HotelTru by Hilton
Stay at Tru by Hilton St. Charles St. Louis, right in the mix of food, shops and fun at Streets of St. Charles. We’re a quick walk from Historic St. Charles and close to major offices like Boeing and UPS. Our efficient rooms will wow with free WiFi and a 55-inch TV with 150 channels. Yum, time for breakfast! Check out the free ‘Top It’ bar with 30 sweet and savory options for cereal, yogurt, donuts and oatmeal. You’ll always find gourmet snacks, local drinks and single-serve wine and beer in our 24/7 market. Shoot pool, play a board game, chill on the patio, work out in the fitness center, or just lounge with your laptop in a semi-private alcove. It’s all about you at Tru. Affordable travel now comes with unexpected things – like certainty.

Location

Tru by Hilton St. Charles St. Louis
333 Camelback Road, St. Charles, MO
63303, United States

Hours

Reviews

4.0
746 reviews
5 stars
391
4 stars
170
3 stars
65
2 stars
46
1 star
74

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Gretchen and Josh for their exceptional service.

Cleanliness

Overall, guests found the hotel clean and well-maintained, although some reported issues with specific rooms.

Room Comfort

Several reviews noted discomfort with the beds and room size, with some guests mentioning hard beds and small room layouts.

Location

The hotel is well-located near restaurants and entertainment, making it convenient for guests.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying the options while others felt it could be improved.
  • RR
    Remy
    Feb 21, 2026
    1.0
    Horrible experience from the moment I walked in. Customer service is non existent. First and last
  • AM
    Al Morgan
    Feb 20, 2026
    5.0
    While making reservations a bathtub was an option, but the hotel has no bathtubs
  • WW
    Worldknown
    Feb 16, 2026
    4.0
    The breakfast could be better.
  • ZM
    Zka Mulan
    Feb 2, 2026
    4.0
    Such a BEAUTIFUL hotel! The interior is modern, clean & colorful. The guy at the front desk was very friendly. He gave us a clean room with a nice view. The breakfast was fresh & hot. Only dissatisfaction I have is that the housekeeping lady knocked on the door, then came into my room at 10:30am while I was dead asleep. Disregarding the “Do Not Disturb” sign on the door.. she still came in. Unable to hear what she was requesting due to her foreign accent. By the time I got up to throw a shirt on, she had left out. I went out to the hall to approach her to ask how may I help her. She told me it was time for me to checkout. I told her my checkout time was at noon. She was smiling mischievously, as if what she did was suppose to be funny or on purpose. Other than that issue, everything else was enjoyable for the stay. The lady at the front desk the next day was very nice as well. Date: 1/31/26 10:06pm
  • IM
    Ibi Mboto
    Jan 31, 2026
    5.0
    Please allow me to help your RATINGS.. 10 STARS !! KUDOS to the night shift Mr. Williams, who went above and way beyond his detail to help me, as I was passing through ST.Charles late, late at night. I usually prefer EmbassybSuires, but from now on Im switching to TRU simply because of the outstanding guest service and welcoming atmosphere at your ST.Charles location.. Thank you Hilton and thankyou again Mr. WILLIAM!!!

Frequently Asked Questions About Tru by Hilton St. Charles St. Louis

What are the check-in and check-out times at Tru by Hilton St. Charles St. Louis?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does the hotel offer free Wi-Fi and where is it accessible?

Yes, free Wi-Fi is available in public areas and there is a public internet terminal.

Brand Certified Facts from Tru by Hilton St. Charles St. Louis

Tru by Hilton St. Charles St. Louis partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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