Tru by Hilton St. Charles St. Louis

4.0
737 reviews
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Business Details

333 Camelback Road, St. Charles, MO
63303, United States
(636) 669-2500
https://www.hilton.com/en/hotels/stlmoru-tru-st-charles-st-louis/

About

HotelTru by Hilton
Stay at Tru by Hilton St. Charles St. Louis, right in the mix of food, shops and fun at Streets of St. Charles. We’re a quick walk from Historic St. Charles and close to major offices like Boeing and UPS. Our efficient rooms will wow with free WiFi and a 55-inch TV with 150 channels. Yum, time for breakfast! Check out the free ‘Top It’ bar with 30 sweet and savory options for cereal, yogurt, donuts and oatmeal. You’ll always find gourmet snacks, local drinks and single-serve wine and beer in our 24/7 market. Shoot pool, play a board game, chill on the patio, work out in the fitness center, or just lounge with your laptop in a semi-private alcove. It’s all about you at Tru. Affordable travel now comes with unexpected things – like certainty.

Location

Tru by Hilton St. Charles St. Louis
333 Camelback Road, St. Charles, MO
63303, United States

Hours

Reviews

4.0
737 reviews
5 stars
387
4 stars
168
3 stars
64
2 stars
46
1 star
72

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Gretchen and Nancy.

Cleanliness

Overall, guests found the hotel to be clean, although some reported issues with specific areas or items in their rooms.

Location

The hotel is well-located near restaurants, shopping, and entertainment, making it convenient for guests.

Room Comfort

Several reviews noted discomfort with the beds and room size, with some guests finding the rooms too small or the beds hard.

Maintenance Issues

There were multiple reports of maintenance problems, including issues with room amenities and cleanliness, which detracted from the overall experience.
  • BE
    Beltrán Iturbe Eduardo
    Dec 20, 2025
    5.0
    Comfortable place located close to Lamber airport
  • CH
    charla hampton
    Nov 22, 2025
    5.0
    Lovely place! The location, next to The Streets of St. Charles, is perfect. Staff very kind!
  • JR
    Justin Rapp
    Nov 6, 2025
    5.0
    Clean, updated rooms and a great locations. The staff was unbelievably friendly and helpful, especially Gretchen and Nancy who helped me with additional reservations for a friend.
  • NS
    Nicole S
    Nov 3, 2025
    5.0
    Very clean. Good space. Nice sized gym and a lot of variety for the free breakfast.
  • JL
    Jim Lee
    Oct 26, 2025
    4.0
    So close to a 5 star, but one housekeeper messed it up. Rooms were clean and perfect and rest of staff was accommodating and very helpful. Plenty of restaurants and things to do within walking distance. Downfall: 1 housekeeper knocked on my door with a damn room key 45 min before checkout with my DO NOT DISTURB sign on the door. I had just gotten out of the shower and was butt naked so thank goodness she didnt walk in like ive had happen before. I will say this, this has been a huge issue with many HILTON properties.
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Frequently Asked Questions About Tru by Hilton St. Charles St. Louis

What are the check-in and check-out times at Tru by Hilton St. Charles St. Louis?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does the hotel offer free Wi-Fi and where is it accessible?

Yes, free Wi-Fi is available in public areas and there is a public internet terminal.