Business Details
About
Hotel
Stay at Tru by Hilton St. Charles St. Louis, right in the mix of food, shops and fun at Streets of St. Charles. We’re a quick walk from Historic St. Charles and close to major offices like Boeing and UPS. Our efficient rooms will wow with free WiFi and a 55-inch TV with 150 channels.
Yum, time for breakfast! Check out the free ‘Top It’ bar with 30 sweet and savory options for cereal, yogurt, donuts and oatmeal. You’ll always find gourmet snacks, local drinks and single-serve wine and beer in our 24/7 market.
Shoot pool, play a board game, chill on the patio, work out in the fitness center, or just lounge with your laptop in a semi-private alcove. It’s all about you at Tru.
Affordable travel now comes with unexpected things – like certainty.
Location
Tru by Hilton St. Charles St. Louis
333 Camelback Road, St. Charles, MO
63303, United States
Hours
Reviews
4.0
735 reviews
5 stars
386
4 stars
167
3 stars
64
2 stars
46
1 star
72
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating throughout their stay.
Cleanliness
Overall, guests found the hotel to be clean, although some reported issues with specific areas like bathrooms and room cleanliness.
Location
The hotel is well-located near restaurants, shops, and entertainment options, making it convenient for guests.
Room Comfort
Several reviews mentioned discomfort with the beds, describing them as hard or uncomfortable, and noted that rooms were small.
Breakfast Quality
Guests appreciated the breakfast options, particularly the pancake machine, but some felt it could be better stocked or varied.
- CHcharla hampton1 day ago5.0Lovely place! The location, next to The Streets of St. Charles, is perfect. Staff very kind!
- JRJustin RappNov 6, 20255.0Clean, updated rooms and a great locations. The staff was unbelievably friendly and helpful, especially Gretchen and Nancy who helped me with additional reservations for a friend.
- NSNicole SNov 3, 20255.0Very clean. Good space. Nice sized gym and a lot of variety for the free breakfast.
- JLJim LeeOct 26, 20254.0So close to a 5 star, but one housekeeper messed it up. Rooms were clean and perfect and rest of staff was accommodating and very helpful. Plenty of restaurants and things to do within walking distance. Downfall: 1 housekeeper knocked on my door with a damn room key 45 min before checkout with my DO NOT DISTURB sign on the door. I had just gotten out of the shower and was butt naked so thank goodness she didnt walk in like ive had happen before. I will say this, this has been a huge issue with many HILTON properties.
- BMBreanna MillerOct 13, 20251.0I recently stayed at the property for a business trip along with a large group. On the last day I found a cockroach crawling on the counters in the bathroom, all over my personal items. The hotel staff didn’t do anything except acknowledge that there was a cockroach and just looked at me saying “ok, I apologize”. There is never just one cockroach. It is absolutely disgusting and unacceptable. The customer service did absolutely nothing. Normally the Hilton brand is much better than this. I wouldn’t recommend staying here when there are plenty of other properties in the area.
Frequently Asked Questions About Tru by Hilton St. Charles St. Louis
What are the check-in and check-out times at Tru by Hilton St. Charles St. Louis?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel offer free Wi-Fi and where is it accessible?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Is Tru by Hilton St. Charles St. Louis pet-friendly?
Yes, both cats and dogs are allowed at the hotel.
Are there any breakfast options available at the hotel?
Yes, free breakfast is available with a 'Top It' bar offering 30 sweet and savory options including cereal, yogurt, donuts, and oatmeal.
Does the hotel provide accessible facilities for guests with mobility needs?
Yes, the hotel has accessibility features like accessible parking, an accessible elevator, and is mobility accessible.
Are there parking options available for guests at the hotel?
Free self-parking is available for guests at the hotel.
What amenities are available for fitness and entertainment within the hotel?
Guests can enjoy a free fitness center, a game room, and semi-private alcoves to lounge with a laptop.
What nearby attractions can guests visit for family-friendly activities?
Guests can visit the nearby Play Street Museum, a children's museum and amusement park, ideal for family-friendly fun.
Are there convenient dining options close to the hotel?
Yes, Mission Taco Joint and Session Taco are nearby Mexican and general restaurants where guests can enjoy meals.
Where can guests find convenience stores or gas stations near the hotel?
QuikTrip, which serves as a gas station, convenience store, and liquor store, is located near the hotel for guests' needs.