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Welcome to the NEWLY RENOVATED Holiday Inn Express and Suites in St. Charles MO Hotels, located in the charming Historic St. Charles City just 30 miles from downtown St. Louis and minutes from the confluence of the Missouri and Mississippi rivers. Our location off Highway 370 just 4.5 miles from Historic St. Charles is perfect for people traveling for business or pleasure. While St. Charles has history, charm and attractions to entertain you for days, St. Louis is also a hotbed of activity.Our St. Charles hotel is not far from attractions like the St. Louis Zoo, the Baseball Cardinals Busch Stadium, Gateway Arch Riverfront and more. Our St. Charles hotel's location is also near the Ameristar and Hollywood Casinos if you wish to try your luck at the slots. When you stay at our hotel in St. Charles, you have easy access to St. Louis and the St. Louis Airport and to several major business corridors.Our St. Charles hotel's 24-hour Business Center is equipped with a printer and PC, and our free high-speed Internet access keeps you easily connected. Our hotel in St. Charles is full of great amenities that everyone can enjoy. You can work up a sweat in the 24-hour Fitness Center, swim in the indoor pool and indulge in a delicious complimentary, hot breakfast bar. Make sure to book a room today to take advantage of everything we offer.
Location
Holiday Inn Express & Suites St Charles by IHG
3098 Elm Point Industrial Drive, St. Charles, MO
63301, United States
Hours
Reviews
3.9
514 reviews
5 stars
238
4 stars
124
3 stars
57
2 stars
35
1 star
60
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and hotel overall, although some reported issues with dirty linens and unclean bathrooms.
Staff Performance
The staff received mixed reviews; while many guests highlighted friendly and helpful service, others reported unprofessional behavior and poor customer service.
Amenities
Guests appreciated the complimentary breakfast and comfortable beds, but there were complaints about the lack of hot water, malfunctioning elevators, and issues with the pool.
Location
The hotel’s location was generally considered convenient, but some guests noted it was not close to many attractions.
Maintenance Issues
Several reviews mentioned ongoing maintenance problems, including issues with plumbing, air conditioning, and outdated facilities.
- HTHoracio TovarNov 7, 20255.0Good place for a stay. A lot of people stay here for work. They are clean and the service is good. It's across from sugar fire which is really good. But that's another review.
- RWRussell WillettOct 26, 20255.0I always come to this place because of 1 the rooms are always clean and 2 this place has the most perfect staff. Especially one named Arielle. She makes you seem like a regular even if it's your first time staying there. She is super polite and nice. You would think she was the owner from how awesome she is!!!!!! She deserves to get paid the big bucks!!!!!!
- CNChris NeinOct 25, 20251.0Arrived back at our room at 930 and had no hot water. Called the front desk and was told no refund and basically too bad. Never have I ever had that kind of response for a rather large detail such as hot water.
- DJDavid K. Le Lievre Jr.Oct 5, 20255.0Excellent service and clean rooms!
- RPRachel Parsley-FilesAug 19, 20255.0Stayed there for work it was very nice an clean an the staff were amazing.
Frequently Asked Questions About Holiday Inn Express & Suites St Charles by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites St Charles?
Check-in starts at 3:00 PM and check-out is by 11:00 AM.
Is free breakfast available at the hotel?
Yes, a complimentary buffet breakfast is available to guests.
Does the hotel offer free Wi-Fi and where is it accessible?
Free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at this hotel?
No, pets including cats and dogs are not allowed at this hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has elevator access and accessible parking.
What fitness facilities does Holiday Inn Express & Suites St Charles provide?
The hotel offers a free fitness center with elliptical and treadmill machines.
Does the hotel have enhanced cleaning and sanitation measures?
Yes, the hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, and has trained employees in cleaning and handwashing protocols.
Are there meeting facilities at the hotel?
Yes, there is one meeting room available for business or event use.
What nearby restaurants can guests visit around Holiday Inn Express & Suites St Charles?
Guests can enjoy nearby dining options such as Việt Phở Vietnamese Restaurant, Lion's Choice fast food, Sugarfire Smoke House barbecue, Jack in the Box, and McDonald's.
Which nearby automotive services are close to the hotel for guest convenience?
Nearby automotive services include O'Reilly Auto Parts, Gerber Collision & Glass, Thros Auto Service, Craven Performance and Off-Road, and Autobahn Car Wash & Detail, providing repairs, parts, and more.
Where can guests get fuel and convenience items near the hotel?
Fuel and convenience can be found nearby at Shell gas station, Circle K convenience store and car wash, and Blue Rhino Propane Exchange.