Hampton Inn & Suites St. Charles Old Town Area

4.2
268 reviews

About

Hotel
Just off I-70, we are less than a mile from St. Charles’ historic district. Ameristar Casino, St. Charles Convention Center, and Streets of St. Charles mixed use development are all within two miles of our hotel. St. Louis Lambert International Airport is 10 minutes away. Enjoy our heated indoor pool, fitness center, and free WiFi.

Location

Hampton Inn & Suites St. Charles Old Town Area
1410 South 5th Street, St. Charles, MO
63301, United States

Hours

Reviews

4.2
268 reviews
5 stars
159
4 stars
57
3 stars
20
2 stars
14
1 star
18

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and common areas, although some reported issues with housekeeping and cleanliness standards.

Staff Service

The staff received numerous compliments for being friendly, helpful, and accommodating, particularly in breakfast service and front desk interactions.

Breakfast Quality

The breakfast was generally well-received, with many guests enjoying the variety and quality, though some found it lacking in freshness.

Room Comfort

While many guests found the rooms spacious and comfortable, there were complaints about noise from the highway and issues with bed comfort.

Location

The hotel is conveniently located near restaurants and attractions, but some guests noted difficulty finding the entrance and issues with parking.
  • SA
    S Adams
    Nov 11, 2025
    4.0
    Worst hotel in 30 years of traveling. Constant dog barking in next room. Staff did nothing. Would not recommend at any level.
  • PN
    Peter Nelli
    Nov 8, 2025
    5.0
    Well they were so courteous to me they let chill out and gave me free dinner and twenty bucks for going there and not disturbing there peaceful function and even saw I was in distress and needed help and provided me with the support I was looking for my entire life. I never found any of this back in NY.
  • ST
    Sylvia Tourstein
    Nov 2, 2025
    2.0
    Staff was super friendly. Other guests letting their yapping dog off a leash and chasing others guests including us, was a horrible and scary situation. No one can predict if that dog will bite and should be leashed on property and not in the food area. I understand the hotel is pet friendly, but the staff needs the owners to take responsibility for the safety of other guests.
  • SE
    Stevenie Egler
    Oct 15, 2025
    5.0
    Clean clean clean
  • MM
    Megan Minton
    Oct 13, 2025
    5.0
    Clean rooms, excellent staff and accommodating to families with children. Especially gluten and dairy allergies, which will very much appreciate!

Frequently Asked Questions About Hampton Inn & Suites St. Charles Old Town Area

What are the check-in and check-out times at Hampton Inn & Suites St. Charles Old Town Area?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is breakfast included with a stay at this hotel?

Yes, the hotel offers a free buffet breakfast to guests.