Business Details
About
Hotel
Our buzzy new hotel is less than a mile from Missouri State University, Drury University and tons of eateries, coffeehouses and museums in downtown Springfield. Great Southern Bank Arena and Juanita K. Hammons Hall for the Performing Arts are within walking distance. Free WiFi and free breakfast is always included.
Location
Tru by Hilton Springfield Downtown
517 E. Elm Street, Springfield, MO
65806, United States
Hours
Reviews
4.4
577 reviews
5 stars
379
4 stars
111
3 stars
39
2 stars
12
1 star
36
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The hotel is frequently praised for its cleanliness, with many guests noting spotless rooms and well-maintained facilities.
Staff Service
While many reviews highlight friendly and helpful staff, there are notable complaints about unprofessional behavior and poor customer service experiences.
Breakfast Quality
Guests generally enjoy the breakfast offerings, describing them as plentiful and of good quality, with some unique features like a pancake machine.
Room Comfort
Rooms are often described as comfortable, though some guests find them small and lacking certain amenities like microwaves or coffee makers.
Location
The hotel is well-located, with easy access to downtown attractions, restaurants, and entertainment.
- DWDonald Williams6 days ago5.0Check in was accomplished totally by app. Digital key worked everytime, for room and building entrance. Very friendly and kind staff. The place looked emaculate, very fresh, updated, couple playing pool. There was someone walking the parking lot cleaning up. Room was very nice, comfortable bed with awesome pillows. Hooked right up to wifi. Showers clean and hot. Great experience, would easily chose to stay here again.
- JSJen SommesiNov 15, 20255.0I was shocked to see this hotel didn't have a higher rating. The hotel is VERY clean and I saw staff frequently during my stay wiping things down and keeping things tidy with normal hotel traffic. The staff was awesome - friendly, informative and helpful. I LOVED the whole vibe in the lobby - great aesthetics and comfortable. There was a pool table, games, table top jenga and a table top connect four. The rooms are simple and modern. The bed was so comfortable--sheets "soft like butter" and the pillows were the firmness. Another review made a comparison to a Motel 6--not even close - this is a really nice hotel.
- JLJia LNov 12, 20253.0The hotel is new and very clean. My stay was comfortable. Front desk staff very friendly. Unfortunately I left my laptop charger in the room. Called and they promised to send it to me fast. Day three, I called again, my charger was still sitting in the hotel. I am hoping the staff will see this post and send it to me. Then I will reverse the stars depending on how soon they sent it out.
- CCCarlNov 7, 20255.0This is basically a high end Motel 6, which is not bad, it seemed it was patterned after the Motel 6 updates they have been doing only on grander scale. The room was decorated very nice, it was clean and comfortable, albeit a little small, but it was great for us we were just sleeping there anyway. The staff was superb! Knew the area and places to eat and things to do, they were very accommodating. The lobby was well decorated and made a comfortable environment. Breakfast the next morning was typical of most hotel breakfasts in other chain hotels. Food was well laid out, hot and fresh. They have coffee all day and night long, nothing fancy, but I'm not a fancy person anyway, but for me it's a definite bonus! They have snacks and microwaveable food available 24 hours. All in all, great stay, we'll be back.
- SLSamantha LambrightOct 30, 20255.0Room was clean, breakfast was better then normal hotel food, check in and out was great through the app. People out cleaning the parking lot, you don't see that very often. We enjoyed our stay and would stay again if ever in the area.
Frequently Asked Questions About Tru by Hilton Springfield Downtown
What are the check-in and check-out times at Tru by Hilton Springfield Downtown?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is breakfast included with my stay at Tru by Hilton Springfield Downtown?
Yes, free buffet breakfast is available for guests.
Does Tru by Hilton Springfield Downtown offer free WiFi to guests?
Yes, free WiFi is available in public areas along with a public internet terminal.
Are pets allowed at Tru by Hilton Springfield Downtown?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at Tru by Hilton Springfield Downtown?
Yes, self-parking is available for guests.
What accessibility features are provided at Tru by Hilton Springfield Downtown?
The hotel offers accessible parking, elevators, and mobility accessible facilities.
Does Tru by Hilton Springfield Downtown have any fitness or recreational facilities?
Yes, there is a free fitness center, a game room, and one indoor pool available for guests.
Are there any nearby dining options around Tru by Hilton Springfield Downtown?
Yes, nearby dining includes Speedy's Cowabunga, Gooey's Grilled Cheese, Firehouse Subs, QDOBA Mexican Eats, Mimi's Soulfood, and Insomnia Cookies.
What nearby attractions can I visit around Tru by Hilton Springfield Downtown?
You can visit Great Southern Bank Arena and Juanita K. Hammons Hall for the Performing Arts, both within walking distance, as well as Missouri State University and Drury University, less than a mile away.
Are there convenient gas stations or stores near Tru by Hilton Springfield Downtown?
Yes, Kum & Go convenience store and gas station, Maverik gas station, and Blue Rhino Propane Exchange are nearby for your convenience.