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Tru by Hilton Springfield Downtown

4.4
(598 reviews)

Business Details

517 E. Elm Street, Springfield, MO
65806, United States
(417) 249-1400
https://www.hilton.com/en/hotels/sgfmmru-tru-springfield-downtown/

About

HotelTru by Hilton
Our buzzy new hotel is less than a mile from Missouri State University, Drury University and tons of eateries, coffeehouses and museums in downtown Springfield. Great Southern Bank Arena and Juanita K. Hammons Hall for the Performing Arts are within walking distance. Free WiFi and free breakfast is always included.

Location

Tru by Hilton Springfield Downtown
517 E. Elm Street, Springfield, MO
65806, United States

Hours

Reviews

4.4
598 reviews
5 stars
395
4 stars
114
3 stars
39
2 stars
13
1 star
37

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The hotel is consistently praised for its cleanliness, with many guests noting spotless rooms and common areas.

Staff Service

The staff received mixed reviews; while many guests highlighted friendly and helpful service, some reported unprofessional behavior and poor customer service experiences.

Breakfast Quality

Guests enjoyed the breakfast offerings, describing them as plentiful and better than typical hotel fare.

Location

The hotel is well-located, with easy access to downtown and nearby restaurants, making it convenient for guests.

Room Comfort

While many found the rooms comfortable, some guests mentioned issues with room size and bed firmness.
  • MC
    Marc Cuellar
    Feb 24, 2026
    5.0
    Jason at the front desk was very polite , professional and made me feel at home - very helpful since my luggage was lost when I first checked in- It was a very pleasant stay ! Would definitely stay here again. Thank you and a special thanks again to Jason !
  • JW
    Johnny Williams
    Feb 23, 2026
    5.0
    Well, this hotel is going to have to deal with us in the years to come. Jake welcomed us the moment we walked through the door with the attitude of someone who truly loves his job. The room was simple, but comfortable and clean. The location is perfect - close to convenience stores, restaurants and campus venues. All of this at a more than reasonable cost. Bravo!
  • LP
    Laura Pank
    Feb 15, 2026
    4.0
    Clean! I know this is the most important aspect, and the whole hotel was clean! Service, breakfast, check-in, etc was all standard. Location was good for what we were doing, and just a short walk for food, bars, and some shops
  • CF
    Celeste Fletes
    Jan 17, 2026
    5.0
    Our stay was great. We enjoyed that they have a board by the elevators suggesting activities, local shops, and eateries to visit.
  • DP
    detroit proper
    Jan 11, 2026
    5.0
    I’d like to thank Jason for being so helpful when I kept calling with questions. He even went to a room and tried finding the game I was hoping to catch on TV. Room 306 needs some work on the shower. And I wish they had the same eggs that the Amarillo TX location had.

Frequently Asked Questions About Tru by Hilton Springfield Downtown

What are the check-in and check-out times at Tru by Hilton Springfield Downtown?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is breakfast included with my stay at Tru by Hilton Springfield Downtown?

Yes, free buffet breakfast is available for guests.

Brand Certified Facts from Tru by Hilton Springfield Downtown

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Certified March 01, 2026Yext Knowledge Graph
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