Business Details
About
HotelExtended Stay Hotel
Close to several restaurants, we are just five minutes from Cox Medical Center. Battlefield Mall and Bass Pro Shops are less than 15 minutes away. Reach downtown Springfield, Missouri State University, and Wonder of Wildlife Museum in 20 minutes. Enjoy our outdoor sports court and heated indoor pool.
Location
Homewood Suites by Hilton Springfield Medical District
4340 S. National Avenue, Springfield, MO
65810, United States
Hours
Reviews
4.6
392 reviews
5 stars
322
4 stars
40
3 stars4
2 stars
13
1 star
13
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received positive feedback for being friendly and helpful, although some reviews mentioned inconsistent service experiences.
Breakfast Quality
While some guests enjoyed the breakfast offerings, others found it lacking in variety and quality, particularly on weekends.
Billing Issues
Several customers reported frustrations with billing inaccuracies and poor communication regarding charges and refunds.
Room Comfort
Guests had mixed experiences with room comfort, particularly regarding bed quality, with some finding beds uncomfortable.
- JEJerod EuwerJan 5, 20265.0Great Hotel with great staff! I enjoyed the fire! The pool could use a spa for the adults but other than that, it's a wonderful place for a family!
- ZKZakira KJan 3, 20265.0Safe and clean hotel! The beds were awesome had a good night sleep. We have no complaints, but a suggestion to make more breakfast options like include cut fruits, pancakes etc.
- LWLarry WagenaarDec 31, 20255.0This was a great hotel to stay at. Rooms were clean and spacious and the breakfast was good. Hotel staff was friendly. I am a Hilton Diamond member and can definitely recommend this property.
- WHWesley HoodDec 30, 20255.0Wish the King rooms had large bathtubs, but the shower is nice and powerful.
- MYMaryam Sarraf YazdyDec 20, 20252.0I had an extremely frustrating experience with billing at Homewood Suites by Hilton Springfield Medical District. I stayed one night and occupied only one room, but I was charged for two rooms due to a duplicate digital check-in that was not reconciled at the front desk. One of the room folios even reflects incorrect check-in/check-out times, showing the second room was not actually used. I contacted the hotel multiple times and was initially told the issue would be corrected, but no refund was issued. After weeks of follow-up, the hotel ultimately refused to fix the duplicate charge, citing policy rather than addressing the operational error. I also experienced repeated call disconnections when trying to resolve this through Hilton Guest Assistance, which added to the frustration. I expect better billing accuracy and accountability from a Hilton-branded property, especially for a straightforward duplicate charge.
Frequently Asked Questions About Homewood Suites by Hilton Springfield Medical District
What are the check-in and check-out times at Homewood Suites by Hilton Springfield Medical District?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, free breakfast is available for guests.
Is parking available at Homewood Suites by Hilton Springfield Medical District?
Yes, self-parking is available at the hotel.
Are pets allowed at this hotel?
Yes, pets including cats and dogs are welcome at the hotel.
Does Homewood Suites by Hilton Springfield Medical District have amenities for business travelers?
Yes, the hotel features a business center and 24-hour front desk services.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, and a pool that are accessible for guests with mobility needs.
What kind of pool facilities are available at the hotel?
The hotel has one heated indoor pool available for guests.
Are there fitness facilities available at the hotel?
Yes, a fitness center is available for free for guests.
What nearby dining options can guests explore around Homewood Suites by Hilton Springfield Medical District?
Guests can visit Rocco's Pizza South Springfield and London Calling at Price Cutter, both known restaurants nearby offering great dining experiences.
What nearby attractions can guests visit while staying at Homewood Suites by Hilton Springfield Medical District?
Guests can explore Battlefield Mall and Bass Pro Shops located less than 15 minutes away, and reach downtown Springfield, Missouri State University, and Wonder of Wildlife Museum within 20 minutes.
How can guests access financial services nearby the hotel?
Several financial service providers are nearby including 417 Home Loans - Flat Branch Home Loans, Mortgage Masters, Guaranty Bank, and Western Union for your convenience.