DoubleTree by Hilton Hotel Springfield

4.3
2220 reviews

About

HotelDoubleTree
The DoubleTree by Hilton Hotel Springfield is located downtown Springfield, Missouri just off I-44., situated on north Springfield’s business corridor. Business travelers will enjoy the close proximity to number of corporate offices, parks and business headquarters. With complimentary shuttle service to/from nearby Springfield-Branson National Airport and within a 5 mile radius, this is the ideal hotel for any traveler. This hotel offers the ideal place to stay for exploring nearby Springfield, Missouri attractions – caves and caverns, Wonders of Wildlife Museum and Aquarium or Dickerson Park Zoo, shopping and more. Start each day with the breakfast buffet at Garcia’s, the hotel’s breakfast restaurant. The on-site Houlihan’s restaurant is open for lunch dinner and room service. Guests also enjoy complimentary parking, fitness center and indoor/outdoor pool. Host a meeting or special event for up to 300 guests in our 10,000 sq. ft. of meeting space. Take advantage of the 24-hour business center and enjoy complimentary WiFi throughout the hotel. Whether you are in Springfield Missouri for business or leisure, the DoubleTree by Hilton Hotel Springfield has all the amenities and convenience you are looking for. Our staff looks forward to welcoming you to our Springfield hotel.

Location

DoubleTree by Hilton Hotel Springfield
2431 N. Glenstone Avenue, Springfield, MO
65803, United States

Hours

Reviews

4.3
2,220 reviews
5 stars
1,334
4 stars
530
3 stars
183
2 stars
80
1 star
93

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the friendly and helpful staff, noting their attentiveness and professionalism.

Cleanliness

Many reviews highlighted the cleanliness of the rooms and common areas, although some guests reported issues with specific rooms being less clean.

Room Quality

Feedback indicated a mix of experiences with room quality; while some found the rooms comfortable and modern, others noted outdated decor and maintenance issues.

Amenities

Guests appreciated the on-site restaurant and amenities like EV chargers, but some expressed disappointment over the lack of complimentary breakfast and other amenities.

Noise Levels

Several reviews mentioned noise disturbances from other guests and lobby activities, particularly for rooms on lower floors.
  • BA
    Brian Anderson
    2 days ago
    1.0
    Their van driver was speeding and driving unsafe called the hotel Jamie was rude did not care i said ok I would call the police Jamie said that was fine the police would not do anything very bad service to drive dangerous
  • RG
    Robert G
    Dec 27, 2025
    2.0
    We have stayed at this particular Doubletree multiple times. We have never had a poor experience until yesterday. If we weren’t exhausted from driving for hours and hours, we probably would’ve looked for another hotel. First, there was one elevator out of service which normally would be a big deal. However, the working elevator was quite slow and we had to wait what seeed like forever with our hands full with luggage, etc. Next, we found the room we were given was quite dirty. The beds were disgusting. There was no toilet paper in the bathroom and both beds were filthy with hair and other gross dirt or whatever else and it was obvious that they had not changed the linens. When we went to report to front desk, the front desk attendant didn’t seem surprised by the complaint. He actually seemed slightly annoyed as he offered a different room explaining he “could send housekeeping, but a room change would just be easier”. Not really, as I wanted to know the linens were CLEAN. Second room had also not been cleaned. Pubic hair on back of toilet and who knows what splattered on bathroom wall. No clean towels. Again, clearly no housekeeping had serviced the room. The water pressure and temp in the shower was erratic and uncontrollable. No liners in trash cans. Sadly after this experience I don’t believe we will be returning. Such a poor representation of what I expect from Doubletree.
  • AE
    Andy Edwards
    Dec 19, 2025
    1.0
    Heat-A/C didn't work. Breakfast isn't free. Staff is wonderful and room was clean.
  • RU
    Reviews Unlimited
    Dec 19, 2025
    3.0
    This hotel goes for a luxurious look but when you get in your room you get a regular tub shower which doesn't have great pressure and the shower curtain is hung up to high and barely covers the tub so the bathroom floor gets wet. The actual mattress is amazing super comfortable and gives you a very nice sleep. The entrance to the building looks very professional with glass elevators and a well trained staff. The pool (as well as the gym) was pretty small and not so enjoyable. If you get rooms on the higher floors you get a nice view of the area (if you get the right side of the building). It located right off a pretty large road (glenstone) as well as right across the street from a walmart and can get not that Quiet. The rooms are also pretty cold. Reviews unlimited.
  • KH
    Kathi H
    Dec 3, 2025
    5.0
    The room was spotless and very comfortable. Plenty of power outlets and USB ports made charging all my devices effortless. The on-site bar & grill was perfect for dinner — excellent food and genuinely friendly service. Breakfast is served in the adjoining restaurant with a generous buffet and a made-to-order omelet station. The food was tasty, the staff were attentive, and there are TVs to catch the news… though I could have done without CNN playing on both screens! Overall, a really pleasant stay with great hospitality.

Frequently Asked Questions About DoubleTree by Hilton Hotel Springfield

What are the check-in and check-out times at DoubleTree by Hilton Hotel Springfield?

Check-in time is 3:00 PM and check-out time is 12:00 PM at DoubleTree by Hilton Hotel Springfield.

Does the hotel offer free Wi-Fi to its guests?

Yes, free Wi-Fi is available throughout the hotel, including public areas and a public internet terminal.