At the Best Western Coach House you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Coach House will stand out among other hotels in Springfield,MO. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Coach House will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers praised the staff for being friendly, helpful, and attentive, enhancing their overall experience.
Cleanliness Issues
Several reviews highlighted concerns about cleanliness, with reports of dirty rooms, bugs, and unclean linens.
Breakfast Quality
The complimentary breakfast received positive feedback for its variety and quality, with many guests enjoying the offerings.
Room Comfort
While some guests found the beds comfortable, others reported issues with mattress quality and noise from neighboring rooms.
Pet-Friendly
The hotel is noted for being pet-friendly, with amenities like a dog park, which many guests appreciated.
PM
peter m'angale
Jan 4, 2026
5.0
This was a great stay. The rooms are all on ground level so you don't have to worry about noise coming from upstairs. It is closely located to great eateries and their breakfast is definitely a great start to your morning!
AK
Amy Keel
Jan 1, 2026
5.0
We stayed here while visiting our son and daughter in law over the new year. Staff was very friendly, beds are comfortable and the free breakfast in the mornings offers variety and is very good! We would stay again.
AW
Adam Werkema
Dec 30, 2025
4.0
Room (3/5) The room itself was a good value for the price. A little dusty and the sink dripped, but it served our needs.
Service (5/5) We left one of our personal pillows behind in the room. We called the front desk when we remembered, and they stored our pillow for us until we were visiting Springfield again (about 10 days later). They even put our pillow in a sealed bag while they stored it for us. This small act of service showed us that this motel cares about their guests.
Location (5/5) Right off the freeway with lots of restaurants around.
FF
FeferiChobo
Dec 29, 2025
5.0
Room was clean and neat, worked just right for me and my son. Breakfast was lovely every day. Location seemed a bit iffy, it's near the highway but, The gas station next door looked creepy but that's about all it was.
MW
Meredith Wright
Dec 21, 2025
3.0
Website says hotel is dog friendly, but dogs are not allowed in the Jacuzzi rooms; just a heads up (we had to learn the hard way and this is not typically the case in MN were we traveled from). Staff is very friendly and easy to find. Breakfast was decent and hot.