Brand Certified
Embassy Suites by Hilton St. Louis St. Charles
4.4(2873 reviews)
Certified by Embassy Suites by Hilton St. Louis St. Charles • Mar 01, 2026
Business Details
Two Convention Center Plaza, Saint Charles, MO
63303, United States
Certified by Embassy Suites by Hilton St. Louis St. Charles • Mar 01, 2026
(636) 946-5544
Certified by Embassy Suites by Hilton St. Louis St. Charles • Mar 01, 2026
https://www.hilton.com/en/hotels/stlemes-embassy-suites-st-louis-st-charles/
Certified by Embassy Suites by Hilton St. Louis St. Charles • Mar 01, 2026
About
Certified by Embassy Suites by Hilton St. Louis St. Charles • Mar 01, 2026
HotelEmbassy Suites
Daily Mandatory Charge includes: 1% city tourism fee.
The award-winning Embassy Suites St. Louis - St. Charles is attached to the 150,000 sq. ft. St. Charles Convention Center. Our hotel is located just seven miles west of Lambert International Airport and within one mile of Ameristar Casino. The Family Arena and historic Main Street - St. Charles are within 3 miles of the hotel. Our new trendy area, The Streets of Charles is only .5 miles from the hotel. This area features urban living, shopping and eating establishments. We are also within close proximity to Hollywood St. Louis Casino, Lindenwood University, St. Louis Premium Outlet Mall shopping mall and Hollywood Casino Amphitheater at Riverport.
Our hotel is just a 25 minute drive from Downtown St. Louis, the Gateway Arch, the St. Louis Zoo, Busch Stadium - Home of the St. Louis Cardinals. The Scottrade Center - Home of the St. Louis Blues, Six Flags St. Louis theme park is located about 30 minutes from the hotel on I-44.
Guests of the Embassy Suites St. Louis - St. Charles stay in spacious two-room suites and receive a complimentary, cooked-to-order breakfast and nightly Manager's Reception. Internet access is available in all guest suites, meeting rooms and Caffeina's MarketPlace cyber cafe. The hotel offers a complimentary shuttle within a two-mile radius and complimentary self-parking.
Location
Certified by Embassy Suites by Hilton St. Louis St. Charles • Mar 01, 2026
Embassy Suites by Hilton St. Louis St. Charles
Two Convention Center Plaza, Saint Charles, MO
63303, United States
Hours
Certified by Embassy Suites by Hilton St. Louis St. Charles • Mar 01, 2026
Reviews
4.4
2,873 reviews
5 stars
1,898
4 stars
625
3 stars
135
2 stars
93
1 star
122
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many guests praised the friendly and accommodating staff, particularly highlighting individuals like Geneva and Joshua for their exceptional service.
Cleanliness
While several reviews noted clean rooms, there were also complaints about unclean areas, such as bathrooms and common spaces, indicating inconsistency in cleanliness standards.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others reported issues with food freshness and service speed.
Facility Condition
Numerous guests mentioned that the hotel is in need of renovations, citing dated furnishings and maintenance issues, which detracted from their overall experience.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly regarding check-in delays, billing issues, and inadequate responses to complaints.
- JLJayme Lynn6 days ago5.0I’ve stayed at this location for over tens years. While it’s ready for a remodel, the front desk staff Whitney and Geneva are incredible! They were both so warm and welcoming to me after a long day of travel.
- CMCatherine Marshall6 days ago5.0Staff was very accommodating. Clean, comfortable rooms in a great location to dinning. Happy Hour! We will be back.
- NJNathaniel JacksonFeb 6, 20265.0Ms. Geneva was past the part of fabulous today.she went above and beyond to help my team get situated. Thanks so much Ms Geneva
- JMJudy MenkeFeb 3, 20265.0We stayed overnight while on the way to Indianapolis. The room was clean and well appointed. The hotel staff was extremely friendly. The breakfast was fantastic. The breakfast area was clean but the furnishings were a bit wore. I would definitely stay here again.
- NNNikkiFeb 1, 20265.0I just love staying here! This is my go to place even if I just want to get a little me time away from the kids and I stay in St. Louis. LOL! I know everytime I stay here, I will be relaxed and enjoy the experience. Always clean and comfortable bedding.
Frequently Asked Questions About Embassy Suites by Hilton St. Louis St. Charles
What are the check-in and check-out times at Embassy Suites by Hilton St. Louis St. Charles?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does the hotel offer free breakfast to guests?
Yes, the hotel offers a complimentary cooked-to-order breakfast to all guests.
Are pets allowed at the Embassy Suites by Hilton St. Louis St. Charles?
Yes, both cats and dogs are welcome at this hotel.
Is there free parking available for guests at the hotel?
Yes, the hotel provides free self-parking for its guests.
What accessibility features are available at the hotel?
The hotel is mobility accessible and offers accessible parking and an accessible elevator.
Does Embassy Suites by Hilton St. Louis St. Charles have an indoor pool and fitness center?
Yes, the hotel has one indoor pool and a fitness center available for guests.
Are there dining options within the hotel?
Yes, the hotel includes two restaurants, a bar, room service, a convenience store, and a vending machine.
What nearby attractions can guests explore around the hotel?
Guests can visit the St. Charles Convention Center, The Streets of Charles with urban shopping and dining, Ameristar Casino, and historic Main Street - St. Charles, all within a mile or a short drive from the hotel.
Can guests easily access public events and entertainment venues near the hotel?
Yes, the hotel is close to event venues like Anime St. Louis and St. Louis & St. Charles Home Shows, as well as shops such as Needlework Galleria and Vintage Market Days of St. Louis.
Are there convenient coffee and dining spots near the Embassy Suites by Hilton St. Louis St. Charles?
Yes, nearby options include Honey Tea Maid Café for coffee and tea, Treo Grill for dining, and Cyprus Grill for a hotel bar experience.
Brand Certified Facts from Embassy Suites by Hilton St. Louis St. Charles
Embassy Suites by Hilton St. Louis St. Charles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: