Brand Certified
Best Western Plus The Charles Hotel
4.0(1569 reviews)
Certified by Best Western Plus The Charles Hotel • Mar 01, 2026
Business Details
1425 S 5th St, Saint Charles, MO
63301, United States
Certified by Best Western Plus The Charles Hotel • Mar 01, 2026
(636) 946-6936
Certified by Best Western Plus The Charles Hotel • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Plus The Charles Hotel • Mar 01, 2026
About
Certified by Best Western Plus The Charles Hotel • Mar 01, 2026
HotelBest Western
At the Best Western Plus The Charles Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus The Charles Hotel will stand out among other hotels in Saint Charles,MO. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus The Charles Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Certified by Best Western Plus The Charles Hotel • Mar 01, 2026
Best Western Plus The Charles Hotel
1425 S 5th St, Saint Charles, MO
63301, United States
Hours
Certified by Best Western Plus The Charles Hotel • Mar 01, 2026
Reviews
4.0
1,569 reviews
5 stars
773
4 stars
395
3 stars
179
2 stars
87
1 star
135
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about room cleanliness, including hair, mold, and dampness in rooms.
Staff Performance
While some guests praised the friendly and helpful staff, others reported rude behavior and poor customer service.
Amenities and Maintenance
Guests noted issues with broken amenities, such as jacuzzis and poor Wi-Fi, as well as the need for renovations in older rooms.
Breakfast Quality
The breakfast offerings received positive feedback for variety and quality, with many guests enjoying the selections.
Location
The hotel is well-located near restaurants and attractions, which was frequently mentioned as a positive aspect of the stay.
- SMScott and Lola MarxFeb 13, 20261.0Horrible crap
- JJJoseFeb 5, 20265.0Everything good. However, it would be more accomating if the fitness room was open 24/7. But due to it being situated in the pool area, which closes at 11pm, it is not accessible. Clean rooms, respectful staff. For incidentals they only require a credit card just to hold and nothing is charged to it.. unless there are incidents, which is nice. Laundry room equals 2 washers and 2 dryers at 2.00 each,quarters only. Hope any of that information will help.
- SBScott BonnerFeb 3, 20265.0Very clean great service and the location is amazing
- AJAre JayJan 31, 20265.0Have stayed here several times. Beds are comfortable, rooms are clean & modern
- BDB DashJan 28, 20261.0Checking out as we speak BED BUGS worst hotel EVER!
Frequently Asked Questions About Best Western Plus The Charles Hotel
Does Best Western Plus The Charles Hotel offer free breakfast?
Yes, the hotel provides free breakfast to all guests.
Is there complimentary Wi-Fi available at the hotel?
Yes, free Wi-Fi is available for all guests at Best Western Plus The Charles Hotel.
Can I bring my dog or other pets to Best Western Plus The Charles Hotel?
Yes, dogs and other pets are welcome at the hotel.
Does the hotel provide airport shuttle services?
Yes, airport shuttle services are available for guests at Best Western Plus The Charles Hotel.
Are there any fitness facilities available on-site?
Yes, the hotel features an in-house fitness center for guest use.
Is the property smoke-free?
Yes, Best Western Plus The Charles Hotel is a smoke-free property.
Does Best Western Plus The Charles Hotel have a hot tub or spa?
Yes, the hotel offers a hot tub for guest relaxation.
What are the hotel's operating hours?
The hotel is open 24 hours every day of the week.
Are there restaurants near the hotel where I can dine?
Yes, nearby dining options include Denny's and Texas Roadhouse, both serving American cuisine and convenient for meals before or after your stay.
How can nearby restaurants like Denny's and Texas Roadhouse enhance my stay at Best Western Plus The Charles Hotel?
These nearby restaurants offer convenient dining options allowing guests to easily enjoy casual and steakhouse meals close to the hotel, enhancing your overall experience in Saint Charles.
Brand Certified Facts from Best Western Plus The Charles Hotel
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Certified March 01, 2026Yext Knowledge Graph
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