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Best Western Plus The Charles Hotel

4.0
(1569 reviews)

Business Details

1425 S 5th St, Saint Charles, MO
63301, United States
(636) 946-6936
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus The Charles Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus The Charles Hotel will stand out among other hotels in Saint Charles,MO. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus The Charles Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus The Charles Hotel
1425 S 5th St, Saint Charles, MO
63301, United States

Hours

Reviews

4.0
1,569 reviews
5 stars
773
4 stars
395
3 stars
179
2 stars
87
1 star
135

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about room cleanliness, including hair, mold, and dampness in rooms.

Staff Performance

While some guests praised the friendly and helpful staff, others reported rude behavior and poor customer service.

Amenities and Maintenance

Guests noted issues with broken amenities, such as jacuzzis and poor Wi-Fi, as well as the need for renovations in older rooms.

Breakfast Quality

The breakfast offerings received positive feedback for variety and quality, with many guests enjoying the selections.

Location

The hotel is well-located near restaurants and attractions, which was frequently mentioned as a positive aspect of the stay.
  • SM
    Scott and Lola Marx
    Feb 13, 2026
    1.0
    Horrible crap
  • JJ
    Jose
    Feb 5, 2026
    5.0
    Everything good. However, it would be more accomating if the fitness room was open 24/7. But due to it being situated in the pool area, which closes at 11pm, it is not accessible. Clean rooms, respectful staff. For incidentals they only require a credit card just to hold and nothing is charged to it.. unless there are incidents, which is nice. Laundry room equals 2 washers and 2 dryers at 2.00 each,quarters only. Hope any of that information will help.
  • SB
    Scott Bonner
    Feb 3, 2026
    5.0
    Very clean great service and the location is amazing
  • AJ
    Are Jay
    Jan 31, 2026
    5.0
    Have stayed here several times. Beds are comfortable, rooms are clean & modern
  • BD
    B Dash
    Jan 28, 2026
    1.0
    Checking out as we speak BED BUGS worst hotel EVER!

Frequently Asked Questions About Best Western Plus The Charles Hotel

Does Best Western Plus The Charles Hotel offer free breakfast?

Yes, the hotel provides free breakfast to all guests.

Is there complimentary Wi-Fi available at the hotel?

Yes, free Wi-Fi is available for all guests at Best Western Plus The Charles Hotel.

Brand Certified Facts from Best Western Plus The Charles Hotel

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Certified March 01, 2026Yext Knowledge Graph
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