Business Details
About
HotelBest Western
Located in Rolla,MO, the Best Western Coachlight is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.8
863 reviews
5 stars
348
4 stars
229
3 stars
128
2 stars
49
1 star
109
What are people saying?
AI-generated from recent customer reviews
Room Condition
Many guests reported poor room conditions, including cleanliness issues, mold, and outdated furnishings.
Staff Performance
While some reviews praised the staff for being friendly and helpful, others noted instances of rudeness and poor service.
Pet Policy
Numerous complaints about the misleading pet policy, with guests arriving to find no pet-friendly rooms available despite prior reservations.
Amenities
The pool was frequently reported as closed, and breakfast options were often described as limited or unsatisfactory.
Overall Experience
Overall, guests expressed disappointment with their stay, citing a lack of maintenance and cleanliness as major concerns.
- NGNicole GDec 20, 20251.0There is a $20 pet fee, and pets are not allowed on the furniture. If you get 2 noise complaints, you will be made to leave. They have pet friendly rooms and non pet friendly rooms. By far the worst "Best" Western I have stayed at. It is conveniently located near I-44 and that is the only benefit I know of. There are numerous damages noticed around the room, black spots on towels, and the bed is creaky and hard. I paid $124.71 for one nights stay, including the $20 pet fee. The floors have spots of paint on them throughout the entirety of the room. You will be checked in by a child, or at least I was. Poorly painted and maintained.
- DPDonna PolitschDec 13, 20255.0Staff was excellent from Christina at the front desk to Alfonso at the breakfast bar. Everyone helpful ,& friendly. Great place to stay!
- MDMichael DeemerNov 20, 20253.0I feel it is an average 1 or 2 nite motel. I have stayed at many other best best westerns that exceed this scale. However it fits into a couple nite category
- DJDaniel JNov 15, 20251.0I booked ahead of time. After driving several hours, my reservation was denied due to an address policy listed nowhere on the site.
- SHSarah HernandezSep 29, 20251.0Had a reservation here, but canceled it and went to another hotel after checking into the room. The ceilings were covered with a black colored mold. Also, the ceilings were in poor condition with cracks and chipping and in general, the room was not great. The first room I checked into had much more mold on the ceiling, so I asked to change rooms, but the second room still had some mold. Wouldn’t recommend staying here unfortunately 😕
Frequently Asked Questions About Best Western Coachlight
Is the Best Western Coachlight a smoke-free hotel?
Yes, the Best Western Coachlight is a smoke-free property.
Does Best Western Coachlight provide free Wi-Fi for guests?
Yes, the hotel offers free Wi-Fi for all guests.
What is the address of Best Western Coachlight?
The hotel is located at 1403 MARTIN SPRINGS DR, Rolla, MO 65401, USA.
What are the operating hours of Best Western Coachlight?
The hotel operates 24 hours a day, 7 days a week.
What kind of experience can guests expect at Best Western Coachlight?
Guests can expect a peaceful and comforting stay with free internet access, cleanliness, value, and superior customer service.
Is there a special promotion currently offered by Best Western Coachlight?
Yes, stay 2 nights and get a $50 Best Western Gift Card.
How can guests find more information or book a room at Best Western Coachlight?
Guests can visit the hotel's official booking website at bestwestern.com.
What is the phone number to contact Best Western Coachlight?
You can reach the hotel at +1 573-341-2511.
Are there other hotels near Best Western Coachlight?
Yes, Days Inn Rolla is a hotel located nearby, offering additional accommodation options.
What dining options are available nearby Best Western Coachlight?
Sirloin Stockade, a steakhouse and American restaurant, is located close to the hotel and provides a hearty dining option.
Can guests find alternative lodging options near Best Western Coachlight?
Yes, several Days Inn Rolla hotels are located nearby for guests seeking alternative accommodations.