Business Details
About
Hotel
Located in Rolla,MO, the Best Western Coachlight is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.8
861 reviews
5 stars
347
4 stars
229
3 stars
128
2 stars
49
1 star
108
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty rooms, stained linens, and unpleasant odors.
Room Conditions
Many guests reported poor room conditions, including mold, bed bugs, and outdated furnishings.
Customer Service
Customer service experiences varied, with some guests praising friendly staff while others reported rude interactions and unhelpful responses.
Amenities and Maintenance
The pool was frequently mentioned as closed, and several guests noted maintenance issues such as broken air conditioning and poor breakfast options.
Pet Policy Confusion
Several customers expressed frustration over the misleading pet-friendly policy, with many arriving to find no available pet-friendly rooms.
- MDMichael Deemer4 days ago3.0I feel it is an average 1 or 2 nite motel. I have stayed at many other best best westerns that exceed this scale. However it fits into a couple nite category
- DJDaniel JNov 15, 20251.0I booked ahead of time. After driving several hours, my reservation was denied due to an address policy listed nowhere on the site.
- SHSarah HernandezSep 29, 20251.0Had a reservation here, but canceled it and went to another hotel after checking into the room. The ceilings were covered with a black colored mold. Also, the ceilings were in poor condition with cracks and chipping and in general, the room was not great. The first room I checked into had much more mold on the ceiling, so I asked to change rooms, but the second room still had some mold. Wouldn’t recommend staying here unfortunately 😕
- JPJohn PaulSep 26, 20251.0Room I stayed in had bed bugs. Beware when choosing this location.
- RWRICK WATKINSSep 22, 20255.0Not a whole lot of places to park if you have a large vehicle, but the overall experience was quite nice
Frequently Asked Questions About Best Western Coachlight
Is the Best Western Coachlight a smoke-free hotel?
Yes, the Best Western Coachlight is a smoke-free property.
Does Best Western Coachlight provide free Wi-Fi for guests?
Yes, the hotel offers free Wi-Fi for all guests.
What is the address of Best Western Coachlight?
The hotel is located at 1403 MARTIN SPRINGS DR, Rolla, MO 65401, USA.
What are the operating hours of Best Western Coachlight?
The hotel operates 24 hours a day, 7 days a week.
What kind of experience can guests expect at Best Western Coachlight?
Guests can expect a peaceful and comforting stay with free internet access, cleanliness, value, and superior customer service.
Is there a special promotion currently offered by Best Western Coachlight?
Yes, stay 2 nights and get a $50 Best Western Gift Card.
How can guests find more information or book a room at Best Western Coachlight?
Guests can visit the hotel's official booking website at bestwestern.com.
What is the phone number to contact Best Western Coachlight?
You can reach the hotel at +1 573-341-2511.
Are there other hotels near Best Western Coachlight?
Yes, Days Inn Rolla is a hotel located nearby, offering additional accommodation options.
What dining options are available nearby Best Western Coachlight?
Sirloin Stockade, a steakhouse and American restaurant, is located close to the hotel and provides a hearty dining option.
Can guests find alternative lodging options near Best Western Coachlight?
Yes, several Days Inn Rolla hotels are located nearby for guests seeking alternative accommodations.