Big Cedar Lodge boasts beautifully appointed accommodations and premium amenities, so no matter what brings you to our door, we promise you an experience that you’ll never forget.
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.
Room Quality
Many guests found the accommodations dated, with issues such as musty smells, cleanliness concerns, and inadequate amenities.
Dining Experience
Dining options received mixed reviews, with complaints about high prices and limited menu variety, though some meals were praised.
Activities and Amenities
The resort offers a wide range of activities, but guests noted issues with overcrowding and long wait times for certain attractions.
Overall Experience
While some guests enjoyed the beautiful scenery and activities, many expressed disappointment in the value for money and service quality.
19
10dash 99dotcom
Jan 26, 2026
5.0
Top notch cabin experience. The complimentary snacks and beverages were a nice surprise. Easy instructions on how to light the fireplace. Very cozy.
TT
Tina Thayer
Jan 16, 2026
5.0
Amazing lodge in Missouri located in Ridgedale near Branson. Lots of activities for families. Beautiful views and decorated beautifully for the holidays. Our room was amazing, with our own deck to sit outside. Wonderful stay, we spent the night but you need at least a week here to enjoy all it has to offer.
JJ
Jacob
Jan 2, 2026
1.0
Don't leave items in the lodge. The cleaning staff will choose what they want to keep and what they want to turn into lost and found. The staff was very nice. The entire experience was great. However, we left 3 NBA jerseys and some clothes in our closet and when we called, we paid $70 shipping to have everything sent back, but the jerseys were not present. A member of the cleaning crew clearly stole $375 worth of jerseys and did not turn them in. Disgusting behavior and our family group of 12 will never return here and despite how wonderful the rest of the experience was, I will tell everybody that I know to not go because some staff cannot be trusted.
CS
Courtney Schooler
Dec 27, 2025
1.0
Hello,
I am a full-time resident in Ridgedale, Missouri, with a dock located in the same cove as Big Cedar Lodge on Table Rock Lake. I’m writing to formally request increased no-wake enforcement and patrol presence in this cove.
This area has become extremely congested with boat traffic, particularly during peak hours. Despite clearly marked no-wake zones, a large number of vessels are entering the cove at speed and creating significant wakes. This is causing ongoing damage to docked boats and infrastructure, including repeated wear, scuffing, and strain on mooring systems.
This issue is affecting multiple neighboring property owners, many of whom have invested heavily in their boats and docks. The consensus among residents is that this behavior is not malicious but due to lack of awareness and the absence of visible enforcement. Unfortunately, the cumulative impact is severe.
Given the volume of traffic associated with the Big Cedar area and the known congestion in this cove, we are respectfully requesting:
• Increased Water Patrol presence during high-traffic periods
• Active enforcement of the no-wake zone
• Consideration of temporary patrols or courtesy boats to educate incoming traffic
We deeply appreciate the beauty of this area and understand its popularity. Our goal is simply to protect property, ensure safety, and maintain a respectful shared waterway.
Thank you for your time and attention to this matter. We would be grateful for any follow-up or guidance on next steps.
Kind regards,
Courtney Schooler
TH
Travis H
Dec 25, 2025
1.0
I had stayed many times at Big Cedar Lodge and always enjoyed my stay until this trip. First we booked a room through their website and didn't think anything else about it. We made plans for other activities and to meet friends in Branson. The afternoon before arrival, I received an email saying our reservation was confirmed. I'm not sure where the ball was dropped on the confirmation.
On our way, I called to see if we could check in an hour early, because we would be cutting it close and the woman on the phone said, we would have to come to the reservation desk to find out. I said that would be a problem, but can you tell me if guest had checked out that day or not, so I could make a decision if it was worth driving 20 minutes out and 20 minutes back. We decided to chance it because we didn't want to be checking in during the peak of Christmas light traffic.
When we got to the front desk, the lady seemed to be have a bad day or was overwhelmed, either way, we where just trying to check in. Come find out they either stuck us at a off-site location or they were selling these locations without making it obvious that it was all the way down by the Hwy 86 bridge. She had me scan a QR code to pull up instructions The QR code was for iPhone users and the Apple Maps would not load the current location. She then instructed me put in the address and I confirmed it with her and she said it is taking you to the wrong location. She came back with a paper map that made it look like the property was just outside of the property. We pulled over to look at the map because the third road on the south side of HWY 86 was not the right location. In small print it says 5 miles.
The lady said you will want to use the app to access the shuttle system. I asked how to do that and she said it was in our app. I had already downloaded the app, but when I got to the shuttle service, it wanted be to download another app. When I clicked download, it gave me an error. I returned to the front desk and another woman downloaded it straight from the Google Playstore.
Once we got to the site, it is the equivalent of staying at a campground for over $300 a night. My wife's first comment was we should have just brought our camper. We waited until 4 (10 mins) because we never got confirmation that the room was ready.
Once inside it appeared that the cleaner had left mid-clean. Cabinet drawers were open, dish towels were thrown in the countertop, etc.
We left for dinner and when we came back, we couldn't get into the site. The gates were down and no clear instructions on how to get in. We tried scanning our room key, but that did nothing. Luckily a shuttle came and the driver let us come in behind him.
This will definitely be our last stay at a Big Cedar Lodge!!!! In fact, if we could get our money back for the rest of our stay, we would head home today. What a disappointment.
What type of accommodations and amenities does Big Cedar Lodge offer?
Big Cedar Lodge offers beautifully appointed accommodations and premium amenities to ensure an unforgettable experience for all guests.
Where is Big Cedar Lodge located?
Big Cedar Lodge is located at 190 Top of the Rock Road, Ridgedale, MO 65739, United States.
What are the operating hours of Big Cedar Lodge?
Big Cedar Lodge is open 24 hours a day, 7 days a week.
How can I contact Big Cedar Lodge?
You can contact Big Cedar Lodge by phone at +1 417-335-2777 or toll-free at +1 800-225-6343, or by email at bigcedar@big-cedar.com.
What payment methods are accepted at Big Cedar Lodge?
Big Cedar Lodge accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Big Cedar Lodge have any dining options on site?
Yes, Big Cedar Lodge has a restaurant on site to serve guests.
Is Big Cedar Lodge suitable for weddings and business meetings?
Yes, Big Cedar Lodge is categorized as a luxury hotel, wedding venue, and business meeting location, making it suitable for both events.
What nearby attractions can guests visit around Big Cedar Lodge?
Guests can visit the Ancient Ozark Natural History Museum at Top of the Rock, Top of the Rock landmark and restaurant, Arnie's Barn at Top of the Rock, and the Fun Mountain amusement park nearby.
Are there convenient dining options near Big Cedar Lodge besides the on-site restaurant?
Yes, nearby dining options include Osage Restaurant, Buzzard Bar, Worman House cafe, and Hunt Brothers Pizza.
What recreational activities are available close to Big Cedar Lodge?
Guests can enjoy hiking and golfing at Top of the Rock Golf Course and Nature Trails, visit Lost Canyon Cave and Nature Trail, and spend time at Bass Pro Shops Long Creek Marina.
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