Business Details
About
Hotel
Located in Neosho,MO, the Best Western Big Spring Lodge is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.2
635 reviews
5 stars
362
4 stars
159
3 stars
50
2 stars
18
1 star
46
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the cleanliness of the rooms and common areas, although there were isolated reports of bed bugs.
Staff Performance
The staff received mixed reviews; while many found them friendly and helpful, others reported rude behavior from management.
Breakfast Quality
The breakfast was frequently highlighted as a strong point, with many guests enjoying the variety and quality of food offered.
Pricing Issues
Several customers expressed dissatisfaction with pricing practices, including unexpected charges and issues with booking rates.
Comfort and Amenities
Guests generally found the beds comfortable and appreciated the amenities, though some reported issues with room conditions and noise.
- EEEJH6 days ago2.0Phones in the room haven't worked for 2 years eliminating a wakeup call opportunity. Room wasn't serviced despite the placard being out requesting service and when asking for clean towels the night desk clerk chastised/scolded me. The East entrance/exit door was inoperable for the entirety of our stay (more than 2 weeks). Not deserving of the Best Western brand.
- AWAmanda WeaversNov 10, 20255.0Great value. Would stay here again
- BJBecky JoSep 29, 20255.0The staff checking us in was extremely helpful and quick for us. The room was super clean and the beds were really comfortable. Definitely will be back.
- DPDebra PowersSep 17, 20254.0Nice clean rooms.
- FTFrank TomlinsonSep 16, 20255.0When we first arrived the room smelled a little stuffed but was quickly cleared when we turned on the ac. It is very clean and comfortable and quiet!!! The breakfast was wonderful with great customer service!!!
Frequently Asked Questions About Best Western Big Spring Lodge
Does Best Western Big Spring Lodge offer free breakfast?
Yes, free breakfast is available for guests at Best Western Big Spring Lodge.
Is there a fitness center available at Best Western Big Spring Lodge?
Yes, the hotel offers a fitness center for guest use.
Is Best Western Big Spring Lodge a smoke-free property?
Yes, Best Western Big Spring Lodge is a smoke-free property.
Is free Wi-Fi available at Best Western Big Spring Lodge?
Yes, free Wi-Fi is available throughout the hotel.
Where is Best Western Big Spring Lodge located?
The hotel is located at 1810 Southern View Dr, Neosho, MO 64850, United States.
What are the operating hours for Best Western Big Spring Lodge?
The hotel is open 24 hours a day, 7 days a week.
Does Best Western Big Spring Lodge have any ongoing promotions?
Yes, stay 2 nights and receive a $50 Best Western Gift Card.
Can I visit Mercy Clinic Cardiac, Thoracic and Vascular Surgery - Neosho nearby Best Western Big Spring Lodge?
Yes, Mercy Clinic Cardiac, Thoracic and Vascular Surgery is a nearby medical facility, useful for guests needing healthcare services during their stay.
Is Mercy Clinic Orthopedics located near Best Western Big Spring Lodge?
Yes, Mercy Clinic Orthopedics is located nearby, convenient for guests requiring orthopedic or dental care.
How can I get more information about Best Western Big Spring Lodge online?
You can visit Best Western's official website or find them on Facebook at BWBigSpringLodgeNeosho.