Located in Kansas City,MO, the SureStay by Best Western Kansas City Country Inn North is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
SureStay by Best Western Kansas City Country Inn North
Multiple reviews highlighted concerns about cleanliness, including dirty rooms, stained sheets, and unpleasant odors.
Staff Performance
While some guests praised the friendly and accommodating staff, others reported poor customer service and lack of responsiveness to complaints.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it satisfactory while others described it as lacking variety and quality.
Room Conditions
Many guests noted that the rooms were outdated and in need of maintenance, with issues such as broken appliances and uncomfortable beds.
Location Concerns
The hotel’s location was mentioned positively for convenience, but some guests felt unsafe due to the surrounding area.
GG
Gordy Gibbs
Nov 13, 2025
5.0
Awesome stay with awesome employees. My truck broke down and walked about 1.5 miles to get there. The following morning staff offered me a ride to my car. Thank you
SB
Stefanie Borts
Oct 31, 2025
1.0
Found tissues under pillows, and pubes in the bed. Did not stay in the room asked for a refund was told to call back the next day they refused to answer the phone. You are better off sleeping in your car in a Walmart parking lot.
TS
Trex Shaw
Oct 29, 2025
5.0
I really liked the room, the area, and everything about my stay. The breakfast was absolutely good, and the hot coffee was just the way I like it. The front desk guy was very welcoming and made the check-in smooth. Overall, a great experience!
DC
Dee Chance
Oct 29, 2025
5.0
Absolutely Amazing Stay at SureStay!
From the moment I walked into the SureStay at 2633 NE 43rd St, I was blown away. The staff greeted me with genuine smiles and made check-in effortless — they truly go above and beyond to make you feel welcome. A special shoutout to Tarun, who was incredibly helpful and kind throughout my stay. He took care of all my needs with professionalism and warmth, making me feel like a truly valued guest.
The room was spotless, modern, and surprisingly spacious, with a bed so comfortable it felt like sleeping on a cloud. The entire property was peaceful, well-kept, and clearly maintained with care — you can tell the management takes real pride in keeping everything clean and updated.
Breakfast was fresh and filling — far better than most places in this price range — and the coffee was hot and strong, just how I like it.
I also loved how conveniently located this hotel is — just a short drive from downtown Kansas City, close to great restaurants, gas stations, and highway access. Whether you’re passing through or staying a few days, this place has everything you need for a relaxing, stress-free visit.
Huge thanks to Tarun and the entire staff for making my stay so enjoyable. I’ll definitely be coming back and recommending this SureStay to friends and family. It’s truly a hidden gem in Kansas City!
HB
Heidi Butler
Oct 27, 2025
1.0
As soon as I walked into the lobby I wanted to leave. There was a bad smell. It smelled dirty. I had already pre booked the hotel and didn’t want to loose my deposit, so I gave it a chance. I went to my room. The place is gross, old, run down and dirty - not visibly dirty but clean places don’t stink and I didn’t stick around to inspect. The room smelled so bad I started to gag. It was a mix between mold, musty old carpet and vomit. It was an IMMEDIATE NO! I booked a new hotel and got out of there within 10 minutes of arriving. I’d rather loose the $200 I spent on that reservation than sleep there. You couldn’t pay me to sleep there!! Some of us have standards.