Staff Excellence
Numerous reviews highlighted the outstanding service provided by staff members, particularly JJ, who was frequently mentioned for his friendliness and helpfulness.
Cleanliness
Most guests praised the cleanliness of the hotel and rooms, although some noted issues with room cleaning during longer stays.
Location
The hotel’s location along the riverfront was frequently commended for its scenic views and proximity to local attractions.
Restaurant Experience
While the on-site restaurant received positive feedback for its food, some guests experienced slow service and noted it was closed on certain days.
Room Comfort
Guests generally found the rooms comfortable and well-appointed, though there were occasional complaints about noise and specific amenities.