Business Details
About
HotelCurio Collection
An Art Deco masterpiece in the heart of downtown, the Hotel Phillips is a popular choice with guests who appreciate the charm and character of a grand and historic hotel. The hotel's address was once occupied by a haberdashery operated by President Harry S. Truman and his brother. Today, the hotel's top floor suite is named in his honor.
Built in the 1930's, this 20-story luxury hotel, a national landmark, continues to exude all the elegance of the period with modern amenities. Many of the original details remain, including the walnut paneling, intricate metalwork, 20-story mail chute, Art Deco light fixtures and a gilded winged statue of the goddess Dawn.
The 216 rooms are cozy, characteristic of a historic hotel, and comfortable, with modern amenities such as complimentary WiFi, multiple charging outlets, flat screen TVs, plump duvets, high-end linens, C.O Bigelow bath products and Keurig coffee.
The hotel's highly celebrated restaurant, Tavernonna Italian Kitchen, serves chef driven breakfast and dinner menus and happy hour, Sneak down to the 1930's inspired speakeasy bar, P.S., through the hidden entrance near the front desk for craft cocktails and small bites.
Additional amenities include a business center, room service, a 24-hour gym, massages available by appointment, and event space rental available by reservation with the sales team. Valet parking is available for a fee.
Right in the middle of downtown, Hotel Phillips is one block from the Power & Light District, eight lively blocks of restaurants, nightclubs and theaters, one block from the city's streetcar, and six blocks from the Sprint Center, ranked third in the US among sports arenas. The airport is 19 miles away.
More than just a hotel, the Hotel Phillips is an experience, a step back in time to a more gracious era. Everyone deserves that experience, if only for a night.
Location
Hotel Phillips Kansas City, Curio Collection by Hilton
106 W 12th Street, Kansas City, MO
64105, United States
Hours
Reviews
3.9
2,466 reviews
5 stars
1,261
4 stars
522
3 stars
254
2 stars
156
1 star
273
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty rooms, stained linens, and unclean bathrooms.
Staff Performance
While some guests praised the staff for their friendliness and helpfulness, others reported poor service, particularly from management, and inconsistent responses to issues.
Room Quality
Guests frequently mentioned that rooms were outdated, uncomfortable, and in need of maintenance, with issues like uncomfortable beds and inadequate amenities.
Location and Ambiance
The hotel’s location and historical charm received positive feedback, with many guests appreciating its proximity to downtown attractions and the unique Art Deco style.
Valet Parking Costs
Several reviews noted dissatisfaction with the high cost of valet parking, which was seen as excessive compared to nearby options.
- RMR Mac1 day ago5.0I travel for work & stayed at this great hotel during December The staff did everything possible to make the hotel welcoming so close to a holiday Enjoyed the holiday decorations Front desk was organised & very helpful Food was great, nice selection & servers were jolly
- SASydney Adrian2 days ago4.0Overall good experience. Lost a star due to the following reasons: Parking- only option is valet, which is an additional $42/ day on top of the nightly room booking. You can park in a public garage (for $), but it comes out to be the same price if you valet. Service- definitely need to work on customer service skills. And maybe a training course on how to navigate a DoorDash. We door dashed and had it delivered to the front desk. Minutes after being alerted from the app that our items arrived, we went to the front desk to find the two people behind the desk have absolutely no clue what we were talking about. It was like they’d never even heard of DoorDash. Turns out they gave our items to another guest that door dashed. Could happen to anyone, honest mistake. But wha turned us off was when one of the people said it wasn’t their fault and left it at that. Again, not pointing fingers here, but rather than be immediately defensive in a scenario where we were just looking for our stuff not for someone to blame, rather than a “let’s see what we can do to fix it”. Eventually we came to a solution, but it was a less than enjoyable experience. Another example of bad customer service is on our departure day. We received news that our car was broken into (not while being valeted) at 830 in the morning so I asked if we could have an extended checkout time bc we had to go deal with the police. The immediate response? “The BEST I can do is noon”. An hour after regular checkout. Unless you’re fully booked, there’s no reason we had to be out by noon. Overall- pretty hotel, good location.
- PJParker Johnson3 days ago5.0Simply one of the most beautiful hotels in Kansas City, the historic building is stunning and hard not to fall in love with. My experiences here have been nothing short of amazing and the staff has always been so helpful and happy. A must stay.
- 6666553214 days ago1.0Such a beautiful lobby and room and immediate face value. If you want a historic hotel that isnt rotting and molding away, there is several other hiltons in the area. No fridges in room, no parking. Staff stole from me. Not sure why, wasn't anything of particular value. No I don't have "evidence", and no I don't want to follow up with anyone about it. Train or pay your cleaners better. If you travel a lot, avoid. If its the only thing avaliable for an event, take only what you can keep on you or don't stay longer than a day. The other posts about damage are 100% accurate. They gave the landlord special to a building that was probably marked for demolition.
- LVL VDec 20, 20253.0I’m always looking for new places to stay, I enjoy luxury at an affordable price but do not mind paying extra for comfort which is what I thought I was doing. Paying for a beautiful downtown stay, right… not even close. This hotel was waaaay over priced for what it is. It’s like staying at motel 8 but with a claw tub. Small rooms, out dated, expensive dining for very mediocre food, in fact we didn’t even eat it. Extremely disappointed. The bed was so old you can feel the springs, the tub sprayed water everywhere which is why I upgraded in the first place, empty bottle of their luxuries soaps, mirrors failing off the walls, wall hangers barely holding on! Oh and the best part, used and stained towels- gross! Not one thing I was impressed with. I wouldn’t pay more than $68 for a night and only if desperate. Walked out paying over 600.00 for 1 single night.( King corner room with tub.) Just don’t, it’s really not worth the money and it’s very unfortunate because I was very excited from the fake pictures. Do better Hilton!!
Frequently Asked Questions About Hotel Phillips Kansas City, Curio Collection by Hilton
What are the check-in and check-out times at Hotel Phillips Kansas City?
Check-in is at 4:00 PM and check-out is at 11:00 AM.
Does Hotel Phillips offer free WiFi to guests?
Yes, complimentary WiFi is available in the public areas for guests.
Are there any dining options available at Hotel Phillips?
The hotel has 3 restaurants including the highly celebrated Tavernonna Italian Kitchen and a 1930's inspired speakeasy bar called P.S. serving craft cocktails and small bites.
Is Hotel Phillips accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and features accessible parking and elevators.
Does Hotel Phillips provide parking and valet services?
Yes, parking is available and valet parking services are offered for a fee.
What amenities are available for fitness and recreation at the hotel?
The hotel offers a free 24-hour fitness center and a game room for guests' enjoyment.
Are pets allowed at Hotel Phillips Kansas City?
No, the hotel does not allow pets including cats and dogs.
What nearby attractions can guests visit before or after their stay?
Guests can explore the vibrant Power & Light District just one block away, featuring restaurants, nightclubs, and theaters, or attend events at the Sprint Center located six blocks from the hotel.
Is there convenient public transportation near the hotel?
Yes, the hotel is one block from the city's streetcar, providing easy access for guests to travel around downtown Kansas City.
Can guests enjoy nearby nightlife and entertainment options close to Hotel Phillips?
Yes, entertainment options such as the Kansas City - The Dinner Detective Murder Mystery Show comedy club and cocktail bars like P.S. and VOO Lounge are nearby for guests to enjoy.