Housed in the beautifully renovated 1930s-era Brookfield Building which held ticket offices for various train stations, the Hotel Indigo Kansas City Downtown offers a reminder of the rail lines that put this city on the map. As a nod to this 12-story tower's past, our 118 guest rooms are styled with travel-themed touches — including postcard and postmark designs in rooms — and the lobby features a train mural. You can start the day with a cup of locally-brewed Parisi coffee before heading out to must-see spots like Union Station, the Arvest Bank Theater, legendary jazz clubs and world-class restaurants just steps from the hotel.
Location
Certified by Hotel Indigo Kansas City Downtown by IHG • Mar 01, 2026
Certified by Hotel Indigo Kansas City Downtown by IHG • Mar 01, 2026
Reviews
4.4
1,084 reviews
5 stars
757
4 stars
190
3 stars
57
2 stars
26
1 star
54
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and attentive staff, highlighting their helpfulness and willingness to go above and beyond.
Room Quality
Guests frequently commented on the cleanliness, comfort, and stylish decor of the rooms, although some noted issues with noise and air conditioning.
Location
The hotel is well-located near downtown attractions, making it convenient for guests to explore the area.
Parking Issues
Several reviews mentioned dissatisfaction with parking options, including high valet fees and limited availability.
Restaurant Experience
The on-site restaurant received positive feedback for its food quality and service, although some guests experienced delays.
JJ
jlynngal
2 days ago
4.0
We enjoyed our weekend stay. Hotel was clean and the front desk staff was friendly and attentive. I will say, the shower is a bit different since it doesn’t have a full door to close it in.
JT
Joseph Thomas
Jan 18, 2026
5.0
Our stay was an absolute pleasure. The hotel is beautiful, spotless, and full of art-deco character, with design that reflects the neighborhood and KC’s history. The location in is perfect, just steps from the free KC Streetcar, making getting around downtown, midtown, and the Plaza effortless.
The staff were warm and welcoming, the room was stylish and comfortable, and Dott Boss was a great spot for both brunch and dinner. This hotel truly feels like part of the neighborhood — my family can’t wait to return when we’re back in Missouri.
AA
A.D.W.
Jan 18, 2026
5.0
I enjoyed my stay at Hotel Indigo Kansas City Downtown. The service was good, and I really enjoyed my room and the hotel’s decor. The room was clean, and the bed was comfortable. I also enjoyed the on-site restaurant and bar.
KR
Kayla Rehnelt
Jan 18, 2026
5.0
Stayed at this hotel for three nights and had a wonderful experience! Everything was very clean and the amenities were great. The staff were very kind and willing to help and offer services when necessary. It’s also very close to the street car and fun shops/restaurants in the area.
Would definitely stay here again!
AF
Annabelle Fisher
Jan 18, 2026
5.0
This is such a unique and gorgeous hotel in the heart of downtown Kansas City. The rooms are very nice with the best amenities. The staff are friendly and kind. The restaurant has amazing food and great bartenders. Overall a very nice stay and great service.
Frequently Asked Questions About Hotel Indigo Kansas City Downtown by IHG
Is Hotel Indigo Kansas City Downtown by IHG suitable for business travelers?
Yes, Hotel Indigo Kansas City Downtown by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Kansas City Downtown by IHG have a loyalty program?
Yes, Hotel Indigo Kansas City Downtown by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Kansas City Downtown by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Kansas City Downtown by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Kansas City Downtown by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Kansas City Downtown by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
What are the check-in and check-out times at Hotel Indigo Kansas City Downtown by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free Wi-Fi access?
Yes, Hotel Indigo Kansas City Downtown by IHG provides free Wi-Fi in public areas.
Are pets allowed at Hotel Indigo Kansas City Downtown by IHG?
Yes, pets are welcome at the hotel.
Is Hotel Indigo Kansas City Downtown by IHG suitable for families with children?
Yes, the hotel is kid-friendly and kids up to age 19 can stay free.
What amenities are available at the hotel?
The hotel features a bar, business center, fitness center available for free, two restaurants, and room service.
Does Hotel Indigo Kansas City Downtown by IHG have enhanced cleaning and safety measures?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, physical distancing arrangements, and high-touch items have been removed or disinfected.
Is there parking available for guests at the hotel?
Yes, parking is available for guests.
Are there any nearby restaurants or bars guests can visit?
Yes, nearby popular spots include Dott Boss, a bar and American restaurant, and Noir, a cocktail bar and lounge, perfect for dining and drinks after your stay.
What attractions are close to Hotel Indigo Kansas City Downtown by IHG for guests to explore?
Guests can easily visit Union Station, the Arvest Bank Theater, legendary jazz clubs, and the historic Mark Twain Towers Downtown Kansas City, all close to the hotel.
Is the hotel near any fitness centers other than the hotel gym?
Yes, besides the Hotel Indigo Fitness Center, nearby fitness options include StretchLab, a gym and sports and recreation venue.
Brand Certified Facts from Hotel Indigo Kansas City Downtown by IHG
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Certified March 01, 2026Yext Knowledge Graph
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