Business Details
About
HotelExtended Stay Hotel
Daily Mandatory Charge includes: Arena Fee. Stay at the hip Home2 Suites by Hilton KCI Airport. Our location is convenient to I-29 and Kansas City International Airport, and our 1,250 square foot function space is ideal for meetings or celebrations for up to 60 people. Take advantage of our complimentary shuttle to and from the airport.
Zona Rosa Town Center restaurants and shops and St. Lukes Northland Hospital are less than five miles away.
Youll enjoy access to a 24-hour business center, a heated indoor pool, outdoor lounge area, a unique fitness/laundry facility designed to save time, and our Home2 MKT store thats always open. Hot drinks are also available any time in the Coffee2 Tea area. If you bring little ones, we provide highchairs and cribs too.
Choose from artisan sandwiches and fresh baked waffles for breakfast at the Inspired Table or prepare your favorites in the fully equipped kitchen in your suite. Every studio and one-bedroom suite, including accessible ones, has free WiFi, king- or queen-sized beds and furniture you can move to suit your preferences. Theres even room for your pet at our bright Home2 Suites KCI Airport hotel.
Location
Home2 Suites by Hilton KCI Airport
9500 NW Polo Drive, Kansas City, MO
64153, United States
Hours
Reviews
4.1
668 reviews
5 stars
372
4 stars
156
3 stars
55
2 stars
26
1 star
59
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about room cleanliness, including dirty linens, unclean bathrooms, and leftover items from previous guests.
Customer Service
While some guests praised the staff for being friendly and helpful, others reported rude behavior and inadequate responses to issues.
Breakfast Quality
Many customers found the breakfast offerings to be lacking in variety and quality, with some items being cold or unappetizing.
Room Maintenance
Several guests experienced issues with room amenities, such as malfunctioning outlets, slow drains, and uncomfortable bedding.
Shuttle Service Problems
Guests reported miscommunication regarding shuttle reservations and limited availability, leading to significant inconvenience.
- CCCindi CNov 6, 20252.0today i got the bad news that they only allow 6 pz of the food in the breakfast that i love the most i think o only chose this hotel because of it i leave it on the pictures please 🙏 if you have 50 guest we should have the same breakfast
- AAAngieOct 30, 20254.0King studio suite Rooms: very big rooms except the bathroom which makes no sense. To give you a visual.. the door is about an inch away from slapping the toilet so 2 people will not be in there comfortably. There is a standard size fridge, microwave, utensils, plates, no stove. But it said you could get a hot plate from the front desk. Service: they clean the rooms every other day. I requested the sheets be changed on cleaning day, instead they just made the bed with the same sheets. The front desk staff was friendly when you could find them. The have breakfast which is pretty decent also. Location: 10 min drive to airport, tons of food options at next exits and Zona Rosa, outdoor mall.
- JCJ ChairsOct 27, 20253.0Most of the outlets in the room didnt work. Requested asked several times for feather free bedding... never happend after being told repeatedly it had. Had an allergic reaction. After I had to take the feather items to the desk because I was told no one could come get them. Couldn't find any bell/luggage cart.. was told they only own 3.. none was never produced had to haul the heavy stuff by hand.
- EWErik WebbOct 17, 20255.0Our family trip to KC was definitely a great memory. We arrived early 1 1/2 before check in. Because we had just drove 8hrs from Texas. The manager Devenie was called to the front desk to assist us. We would've had to pay extra for early arrival check in. But the manager Devenie noticed I was a Marriott reward member, waved the extra fee and found us a room. She made us feel very welcome and had a great since of humor along with outstanding customer service. HOME 2 SUITES is our #1 hotel to stay at when we're traveling. Even though the KC Chiefs beat the Lions we still enjoyed our stay.
- JHJuan HOct 15, 20251.0There was no Internet and the front desk didn't give any information when I got my room. Also gave me just the card with a sticky note room number.
Frequently Asked Questions About Home2 Suites by Hilton KCI Airport
What types of pets are allowed at Home2 Suites by Hilton KCI Airport?
Both cats and dogs are welcome at Home2 Suites by Hilton KCI Airport, as pets are allowed on the property.
Is breakfast included during the stay at Home2 Suites by Hilton KCI Airport?
Yes, breakfast is available for free at Home2 Suites by Hilton KCI Airport.
Does the hotel provide airport shuttle service?
Yes, Home2 Suites by Hilton KCI Airport offers a complimentary shuttle to and from Kansas City International Airport.
What are the check-in and check-out times at this hotel?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM at Home2 Suites by Hilton KCI Airport.
Is Wi-Fi available throughout the hotel?
Free Wi-Fi is available in public areas and guest rooms at Home2 Suites by Hilton KCI Airport.
What accessibility features are available at Home2 Suites by Hilton KCI Airport?
The hotel offers accessible parking, an accessible elevator, and mobility accessible facilities to accommodate guests with disabilities.
Can I park my car at Home2 Suites by Hilton KCI Airport and is there a fee?
Yes, self-parking is available at no additional charge for guests at Home2 Suites by Hilton KCI Airport.
Are there fitness and pool facilities available at the hotel?
Yes, guests can enjoy free access to a fitness center and a heated indoor pool during their stay.
What nearby dining options can guests explore around the hotel?
Guests can visit The Reef, a seafood and American-themed restaurant located nearby, ideal for dining before or after their stay.
How can guests get to the hotel from Kansas City International Airport?
Guests can use the hotel's complimentary airport shuttle to travel conveniently between Kansas City International Airport and Home2 Suites by Hilton KCI Airport.