Holiday Inn Kansas City Airport by IHG

4.2
1127 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Holiday Inn Kansas City Airport is the hotel of the KCI Expo Center! We are conveniently located only three miles from the New World Class Award Winning Kansas City International Airport (MCI) and the Northland Kansas City area. Whether you plan on staying a while or just making a quick stop at Kansas City International, you will find both short and long-term parking available for your vehicle! Our proximity to all major highways provides you with an easy, short drive to downtown Kansas City. Our location offers you fast access to surrounding attractions. Visit the Jowler Creek Winery and Vineyard for a wine tasting or go shopping at Zona Rosa. A short drive up I-29 via the Platte City exit will bring you to historic Weston, MO, where you can enjoy the variety of shops, restaurants wineries, and breweries in town. We are also a short distance to many local area companies, including DeLaval, Haldex, MacDon, and Wheatbelt. Our hotel delivers you a fun and casual experience with every stay. We feature many comforts to you, including free shuttle, high-speed wireless Internet, an indoor pool, and 24-hour Fitness Center. Join us at our on-site restaurant, Burger Theory, for a freshly cooked buffet only breakfast or a fantastic burger or other entrée for dinner daily. Burger Theory uses a proprietary beef blend in their specialty burgers with a Create-Your-Own menu offering 4,320 possible combinations!

Location

Holiday Inn Kansas City Airport by IHG
11728 N. Ambassador Drive, Kansas City, MO
64153, United States

Hours

Reviews

4.2
1,127 reviews
5 stars
621
4 stars
296
3 stars
101
2 stars
45
1 star
64

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for their friendliness and professionalism, highlighting specific individuals who provided excellent service.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty rooms and bathrooms, with some guests expressing dissatisfaction with the overall hygiene.

Comfort and Amenities

While some guests enjoyed the comfortable beds and spacious rooms, others reported issues with outdated facilities and uncomfortable bedding.

Breakfast Quality

The breakfast received mixed reviews; some guests enjoyed the quality and variety, while others noted it was not complimentary and felt it should be improved.

Shuttle Service

The shuttle service to the airport was frequently mentioned as a positive aspect, with many guests appreciating its convenience and timeliness.
  • TM
    Tyler Maxxx
    Nov 6, 2025
    4.0
    Good location. Easy to get to. Has a large parking lot to fit in with trailers (no semi trucks). The service was good. It is an older hotel so the rooms are outdated. They offer rides to the airport which is right next door. If you get a room on the correct side of the building you can see the planes take off/land.
  • YV
    Yorba Vigil
    Nov 4, 2025
    5.0
    It was a great stay with all the amenities you would want. The staff was professional and very kind. The breakfast buffet was enjoyable. I would stay there again.
  • MM
    MTBDad
    Oct 27, 2025
    1.0
    I stayed here under confirmation 68132783. Bed was uncomfortable, AC is not cooling, TV is like back to the 90’s old. Shower glass is broken and molds inside the shower. No free breakfast, far from restaurants and not able to sleep and left 5am in the morning so I can eat breakfast somewhere. Parking is also difficult. I should’ve stayed somewhere else, this was a disaster.
  • LM
    Larry McTighe
    Oct 22, 2025
    5.0
    I stayed here for on October 19 for one night. The customer service, restaurant and room was Awesome. The check in was easy and service and quality of food in the restaurant was great. I had to drop my rental car off at the Hertz rental car location and their shuttle came and took me back, which was a nice touch. I had a 4 am shuttle appointment to take to catch my flight back to Delaware. The shuttle driver’s both were very friendly and their customer service was a 10. I will stay there again when visiting KC
  • GH
    Greg Hall
    Oct 21, 2025
    4.0
    This is a good hotel for the price. Jodi at the front desk was so courteous and professional. She provided me a warm welcome and an excellent check-in experience. The hotel was clean, but the microwave in my room was not functioning well. And there’s not enough lighting in the room near the desk TV area. However, Ana did an awesome job with the complimentary breakfast! Very high marks for the staff.

Frequently Asked Questions About Holiday Inn Kansas City Airport by IHG

What are the check-in and check-out times at Holiday Inn Kansas City Airport by IHG?

Check-in time is 4:00 PM and check-out time is 11:00 AM.

Is airport shuttle service available at the hotel?

Yes, a free airport shuttle service is available.