Location.com logo
Holiday Inn Express & Suites KCI/MCI
Brand Certified

Holiday Inn Express & Suites Kansas City Airport by IHG

4.1
(979 reviews)

Business Details

9550 NW Polo Drive, Kansas City, MO
64153, United States
(816) 923-4100
https://www.ihg.com/holidayinnexpress/hotels/us/en/kansas-city/mkcai/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express & Suites Kansas City Airport Hotel! The Hotel is Nestled off I-29, the Holiday Inn Express and Suites Kansas City Airport hotel is only 4 miles away from the Kansas City International Airport (MCI) and offers shuttle service. Conveniently accessible to all that Kansas City has to offer, our hotel is the perfect location to Kansas City’s attractions and destination areas. The Zona Rosa Shopping and Entertainment District is 1 mile south. Downtown Kansas City is only a 15-minute drive including the Power & Light District, T-Mobile Center, Kauffman Center and the Convention Center. Plus, the hotel is a short drive to the KCI Expo Center, Worlds of Fun, Kauffman Stadium, Arrowhead Stadium, the Kansas City Zoo and the Kansas Speedway. Try your luck at a variety of area casinos, take in the arts with our local theaters and museums or simply get a taste of the area's famous BBQ. Whether in town for business or pleasure, our hotel offers modern comfort with a feeling of home. Start your day with a complimentary hot breakfast and enjoy a plethora of nicely appointed amenities including wired and wireless high-speed Internet, microwaves and refrigerators in all guestrooms. The hotel is equipped with an Indoor Heated Pool, Fitness Center, Business Center, Guest Laundry, and meeting spaces.

Location

Holiday Inn Express & Suites Kansas City Airport by IHG
9550 NW Polo Drive, Kansas City, MO
64153, United States

Hours

Reviews

4.1
979 reviews
5 stars
514
4 stars
263
3 stars
74
2 stars
48
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting their helpfulness and kindness during their stay.

Cleanliness Issues

Several reviews mentioned problems with room cleanliness, including dirty bathrooms and unmade beds upon check-in.

Breakfast Quality

Feedback on breakfast was mixed, with some guests enjoying it while others found it underwhelming or lacking variety.

Room Comfort

Guests had varying opinions on room comfort, with some finding beds too hard and others appreciating the spaciousness and cleanliness.

Booking and Refund Problems

Multiple customers reported issues with booking, cancellations, and difficulties in obtaining refunds, leading to frustration.
  • AK
    adventures with katrina
    3 days ago
    5.0
    My overall stay was okay. The check-in process wasn’t bad and the team was very friendly and welcoming, which I appreciated. The room itself was a little outdated, but it was functional for what I needed. Unfortunately, it was pretty noisy. I could hear doors slamming early in the morning and footsteps and movement from the room above me, which woke me up several times throughout the night. Parking was also difficult and somewhat limited, which added a bit of inconvenience. The staff was kind and helpful, but with a few updates and better sound control, the experience would be much better.
  • RE
    Roger Eberhardt
    Feb 19, 2026
    5.0
    Always friendl and accomodating. Service with a smile, clean rooms, hot water, great WiFi Ms Jody the manager is a great leader as attested by the quality of her staff.
  • SM
    Sarah Mayo
    Feb 13, 2026
    1.0
    Why the hell are you putting STOCK photos showing you have Costa coffee across all your regional hotels and you scroll through the photos to see you actually do NOT have Costa coffee. I only book at Holiday Inn WITH Costa. If I checked in and saw this I would have asked for a refund and left. Now I literally cannot trust any of the Holiday Inns in your region. Correct this immediately or better yet upgrade your coffee.
  • DB
    Dakotah Bradley
    Feb 11, 2026
    4.0
    Convenient location. Rooms are nice (seems to be a recent renovation). Pretty standard stuff if you’ve stayed at other Holiday Inns. Breakfast was adequate. My only gripe is the water. I’m sure they use a water softener or something but it was just “slimy” all the time. I could never really rinse off, even if I didn’t use soap I felt slimy. Reading through the reviews it seems Im in the minority with this issue but it just wasn’t pleasant to me. I’ve had this type of water when staying in Gatlinburg but this was a first for the KC area having lived here for a number of years before moving and coming back to visit.
  • WA
    William Anderson
    Feb 10, 2026
    5.0
    After a terrible stay at ramada inn on 6th street in topeka ks,i checked out 4 days early. My wife called this holliday inn got me a room fot 2 nights there,every thing wes set up i just had to sign the paper get the key patick checked me in was extremely nice,he even asked me what floor i wanted to be on,it was like coming from darkness to light from topeka hotel,i give 5 stars to patrick!

Frequently Asked Questions About Holiday Inn Express & Suites Kansas City Airport by IHG

Does the Holiday Inn Express & Suites Kansas City Airport offer free breakfast?

Yes, the hotel provides a complimentary buffet breakfast to all guests.

Is there free Wi-Fi available at the hotel?

Yes, free Wi-Fi is available in public areas of the hotel.

Brand Certified Facts from Holiday Inn Express & Suites Kansas City Airport by IHG

Holiday Inn Express & Suites Kansas City Airport by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: