Holiday Inn Express & Suites Kansas City Airport by IHG

4.1
955 reviews
Holiday Inn Express & Suites KCI/MCI

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express & Suites Kansas City Airport Hotel! The Hotel is Nestled off I-29, the Holiday Inn Express and Suites Kansas City Airport hotel is only 4 miles away from the Kansas City International Airport (MCI) and offers shuttle service. Conveniently accessible to all that Kansas City has to offer, our hotel is the perfect location to Kansas City’s attractions and destination areas. The Zona Rosa Shopping and Entertainment District is 1 mile south. Downtown Kansas City is only a 15-minute drive including the Power & Light District, T-Mobile Center, Kauffman Center and the Convention Center. Plus, the hotel is a short drive to the KCI Expo Center, Worlds of Fun, Kauffman Stadium, Arrowhead Stadium, the Kansas City Zoo and the Kansas Speedway. Try your luck at a variety of area casinos, take in the arts with our local theaters and museums or simply get a taste of the area's famous BBQ. Whether in town for business or pleasure, our hotel offers modern comfort with a feeling of home. Start your day with a complimentary hot breakfast and enjoy a plethora of nicely appointed amenities including wired and wireless high-speed Internet, microwaves and refrigerators in all guestrooms. The hotel is equipped with an Indoor Heated Pool, Fitness Center, Business Center, Guest Laundry, and meeting spaces.

Location

Holiday Inn Express & Suites Kansas City Airport by IHG
9550 NW Polo Drive, Kansas City, MO
64153, United States

Hours

Reviews

4.1
955 reviews
5 stars
494
4 stars
261
3 stars
74
2 stars
48
1 star
78

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and accommodating staff, highlighting their helpfulness and kindness.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty rooms and bathrooms, with some guests reporting bugs and hair in beds.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying it while others found it lacking or underwhelming.

Room Comfort

Feedback on room comfort was varied, with some guests finding beds too hard or rooms poorly maintained, while others appreciated the spaciousness.

Airport Proximity

The hotel is conveniently located near the airport, making it a favorable choice for travelers.
  • MM
    Maryam
    Dec 25, 2025
    5.0
    Great price with great fitness room and pool. The breakfast was really good!
  • BA
    Barista Agz
    Dec 18, 2025
    4.0
    It’s a nice hotel. Way different from those overseas.
  • TC
    Tim Crim
    Dec 14, 2025
    4.0
    Friendly. Breakfast was okay. No hot water in room. Followed instructions by s staff but didn't work. Didn't have another room due to being booked for football game. No partial or refund Offered points to their loyalty program.
  • DS
    Dennis Smith
    Dec 11, 2025
    5.0
    The Holiday Inn Express near MCI was very nice. The rooms have been upgraded and the bathroom mirror doesn't fog! The breakfast was hot and good. The service was good. The shuttle service took 7 minutes to get to the airport. Just tell the front desk the time you need to leave ( after 4:30 AM) and you will be dropped off at your gate.
  • DH
    Daniel Hall
    Dec 7, 2025
    5.0
    What an amazing experience! We booked another hotel that we had to leave due to cleanliness. The staff was able to quickly accommodate us with a room even though they were booked due to a soccer tournament. The lady at the front desk, I forgot her name, overhear us talking and recommend great lunch/dinner spots. The other gentleman who helped checked us in, helped us with our tire issue! The staff on Saturday morning went above and beyond. They truly exemplified customer service and we are so greatful.

Frequently Asked Questions About Holiday Inn Express & Suites Kansas City Airport by IHG

Does the Holiday Inn Express & Suites Kansas City Airport offer free breakfast?

Yes, the hotel provides a complimentary buffet breakfast to all guests.

Is there free Wi-Fi available at the hotel?

Yes, free Wi-Fi is available in public areas of the hotel.