Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Set in a renovated historic building next to the T-Mobile Center and Power & Light District, Holiday Inn Express Kansas City Downtown is perfect for business and leisure travelers.
Located in the heart of Kansas City’s Central Business District, we offer easy access to I-70, I-35, I-29, and US 71. Explore nearby attractions like the Kansas City Convention Center, Kauffman Center for the Performing Arts, Crown Center, Crossroads Art District, Union Station, T-Mobile Center, and Country Club Plaza.
Our prime location means you are only a five-minute drive from Charles B. Wheeler Downtown Airport (MKC) and 30 minutes from Kansas City International Airport (MCI). Guests enjoy complimentary breakfast, high-speed Wi-Fi, and access to our modern Fitness Center.
Location
Holiday Inn Express Kansas City Downtown by IHG
417 East 13th Street, Kansas City, MO
64106, United States
Hours
Reviews
4.6
1,185 reviews
5 stars
916
4 stars
178
3 stars
30
2 stars13
1 star
48
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, highlighting exceptional service from individuals like Nicole, Tierra, and Derelle.
Cleanliness
Guests consistently noted the cleanliness of the rooms and facilities, with many describing the hotel as well-maintained and fresh.
Location
The hotel is conveniently located near major attractions like the T-Mobile Center and downtown restaurants, making it a popular choice for event attendees.
Parking Issues
Several reviews mentioned dissatisfaction with the unexpected $25 parking fee and issues related to the parking system, indicating a need for better communication and management.
Mixed Experiences
While many guests had positive experiences, some reported issues with check-in delays, unhelpful staff, and unexpected charges, suggesting inconsistency in service.
- JRJordan RoseJan 4, 20265.0I recently stated here with my high school basketball team for games in the KC area over Christmas break. Nicole & her staff went above & beyond with their service & accommodation for our large group. We will be back the next time we play in the KC area!!
- JWJulie WaterhouseDec 29, 20255.0Walking distance from AT&T Center and downtown restaurants and attractions. Also close to the Kansas City Convention Center. Clean rooms and full complementary breakfast.
- MWMark WilkinsDec 22, 20255.0Front desk staff were very friendly and helpful. Close to the T-Mobile and power and light district which has a decent selection of bars and restaurants.
- YAYahye AhmedDec 2, 20251.0My experience at this establishment was extremely disappointing. The rate I was quoted was $108, yet my final bill totaled $188.30 with added fees that were never clearly communicated. Additionally, I was surprised to be charged for parking. Regardless of being located downtown, a hotel should provide transparent pricing and include basic accommodations such as parking for its guests. I spoke with a manager who confirmed a specific rate during our conversation, but the amount I was ultimately charged was significantly different from what we agreed upon. This lack of transparency makes it difficult to trust the pricing practices here. In comparison, my experiences with Best Western have consistently been straightforward and free of unexpected charges.
- RERaven EliseNov 30, 20255.0Very clean and comfortable rooms and facilities overall. Beautiful, nicely decorated, historic building. Complimentary cookies downstairs are quite good. Tram is a short walk away and so are some restaurants and attractions. Nice view from my room, and I was able to do laundry time with quarters which was very convenient. Everyone at the front desk was polite and helpful. My only complaint is the elevator is a bit slow, but it is an old building so that isn't too surprising. There are two elevators, though, and I prefer to take the stairs when I can, anyway. Would definitely stay here again.
Frequently Asked Questions About Holiday Inn Express Kansas City Downtown by IHG
What are the check-in and check-out times at Holiday Inn Express Kansas City Downtown?
Check-in is at 4:00 PM and check-out is at 11:00 AM.
Is breakfast included with my stay at Holiday Inn Express Kansas City Downtown?
Yes, a complimentary buffet breakfast is available for all guests.
Does Holiday Inn Express Kansas City Downtown offer free Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available in public areas of the hotel.
Are pets allowed at Holiday Inn Express Kansas City Downtown?
No, pets including cats and dogs are not allowed at this hotel.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel offers accessible parking, mobility access, and an elevator for guest convenience.
What fitness facilities are available at Holiday Inn Express Kansas City Downtown?
Guests can use the fitness center which includes elliptical machines, treadmills, and free weights at no extra charge.
Does the hotel provide contactless check-in or check-out?
Yes, contactless check-in and check-out options are available for guests.
Are there any electric vehicle charging stations at the hotel?
Yes, electric charging stations are available on site for guests using electric vehicles.
What nearby attractions can guests visit around Holiday Inn Express Kansas City Downtown?
Guests can explore nearby attractions such as the T-Mobile Center, Power & Light District, Kansas City Convention Center, Kauffman Center for the Performing Arts, Crown Center, Crossroads Art District, and Union Station.
How can guests use public transit or bike rentals near the hotel?
Guests can use RideKC Bike rentals available at 13th & Locust for convenient transportation around the downtown area.