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Holiday Inn Express Kansas City Downtown by IHG

4.6
(973 reviews)

Business Details

417 East 13th Street, Kansas City, MO
64106, United States
(816) 474-1000
https://www.ihg.com/holidayinnexpress/hotels/us/en/kansas-city/mkctd/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Set in a renovated historic building next to the T-Mobile Center and Power & Light District, Holiday Inn Express Kansas City Downtown is perfect for business and leisure travelers. Located in the heart of Kansas City’s Central Business District, we offer easy access to I-70, I-35, I-29, and US 71. Explore nearby attractions like the Kansas City Convention Center, Kauffman Center for the Performing Arts, Crown Center, Crossroads Art District, Union Station, T-Mobile Center, and Country Club Plaza. Our prime location means you are only a five-minute drive from Charles B. Wheeler Downtown Airport (MKC) and 30 minutes from Kansas City International Airport (MCI). Guests enjoy complimentary breakfast, high-speed Wi-Fi, and access to our modern Fitness Center.

Location

Holiday Inn Express Kansas City Downtown by IHG
417 East 13th Street, Kansas City, MO
64106, United States

Hours

Reviews

4.6
973 reviews
5 stars
740
4 stars
144
3 stars
28
2 stars
13
1 star
48

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for being friendly, accommodating, and helpful throughout their stay.

Cleanliness

Guests consistently noted that the hotel and rooms were clean and well-maintained.

Location

The hotel is conveniently located near downtown attractions, including the T-Mobile Center, making it ideal for event attendees.

Parking Issues

Several reviews mentioned dissatisfaction with the unexpected $25 parking fee and issues related to the parking system.

Mixed Experiences

While many had positive experiences, some guests reported issues with room readiness and customer service, particularly at check-in.
  • BF
    bolero4me F
    Feb 1, 2026
    5.0
    The stay was very nice. Our room was cold the first night, but the staff helped the next morning with getting us a space heater to help out. Very friendly and quick response to our needs. It is not a quiet hotel, because of the location. It is nearing a police station and we heard sirens all through the night.
  • 22
    2010centurions
    Jan 14, 2026
    5.0
    This was a really nice hotel. The best part are the beds! They were so comfortable, I really wish I knew which brand and model they use on the second floor. We stayed here in November of last year and the staff were so nice. If any employee of the hotel could get back to me about the beds, I would appreciate it so much!
  • JR
    Jordan Rose
    Jan 4, 2026
    5.0
    I recently stated here with my high school basketball team for games in the KC area over Christmas break. Nicole & her staff went above & beyond with their service & accommodation for our large group. We will be back the next time we play in the KC area!!
  • JW
    Julie Waterhouse
    Dec 29, 2025
    5.0
    Walking distance from AT&T Center and downtown restaurants and attractions. Also close to the Kansas City Convention Center. Clean rooms and full complementary breakfast.
  • MW
    Mark Wilkins
    Dec 22, 2025
    5.0
    Front desk staff were very friendly and helpful. Close to the T-Mobile and power and light district which has a decent selection of bars and restaurants.

Brand Certified Facts from Holiday Inn Express Kansas City Downtown by IHG

Holiday Inn Express Kansas City Downtown by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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