Business Details
About
HotelHilton
Elevate your next visit to Kansas City with our all-suites hotel. Located just steps away from Country Club Plaza, our hotel offers luxurious and spacious accommodations, 3,000 square feet of state-of-the-art meeting spaces, and an indoor/outdoor pool. Discover the best of Kansas City, from world-class shopping and dining to top attractions like the Nelson-Atkins Art Museum and Kemper Museum of Contemporary Art.
Location
Hilton Kansas City Country Club Plaza
770 W 47th Street, Kansas City, MO
64112, United States
Hours
Reviews
4.1
1,571 reviews
5 stars
806
4 stars
394
3 stars
156
2 stars
105
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied significantly, with some staff being praised for their friendliness and helpfulness, while others were reported as rude and unprofessional.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty bathrooms and unkempt rooms, which detracted from the overall experience.
Elevator Problems
Guests frequently complained about only one working elevator, leading to long wait times and frustration during their stay.
Location and Amenities
The hotel is well-located near shopping and dining, and many guests appreciated the spacious and modern rooms, although some noted issues with amenities like water pressure.
Parking Concerns
Parking fees were considered excessive, and there were reports of vehicles being broken into in the garage, raising security concerns.
- TJTest Johnson6 days ago1.0Can't recommend this hotel - or any associated hotel. They support frozen water, and won't melt it. If you complain they don't change or adjust or grow - they just ignore you.
- KEKhemistrii EricksonDec 30, 20252.0I’m rating this only two stars not because I was disappointed with anything as far as its location or the way my room was, but because of its pet policy, I do not have pets. I have an allergic reaction to pets had out of known that the way their pets were, I wouldn’t would not have booked this room. They do not have designated pet floors. They allow pets in every single room on every single floor for me. That is a problem because one little cat hair since my eye into a big swollen mess and all of that and I don’t like the smell of dogs. I’m also not think that it is fair to make people pay $100 hold fee, especially if they don’t have pets.
- RTRyan TodyDec 13, 20255.0This place is amazing. I'm traveling from Wisconsin to Houston and choose this place as my mid point destination. Couldn't be happier with my choice. Gorgeous hotel with an amazing bartender named Mimo. Such great service and timing. Wish I didn't have to leave
- KDKathy DurhamDec 11, 20252.0If you are depending on public transportation, you must take a bus from the streetcar to the hotel. We called the hotel from the train station only to be told they have no shuttles or drivers. We took the streetcar, which is close to Union Station, then we had to haul our luggage 2 blocks to a bus line and wait, then he dropped us off 2 blocks to the hotel, uphill. Once there, while our room was clean, the heat was inadequate, the water pressure very poor, minimum amenities. The restaurant was good with food staff, fairly pricey. It was too cold to walk to far, Uber recommended. We won't be back, in this case, you get what you pay for, we just expected more from a Hilton, our mistake.
- DEDustin EbaughDec 9, 20255.0This was our first stay at this Hilton on The Plaza. The location was great. The hotel is well done. It's laid out well and the staff is friendly and welcoming. We had a 2 room king suite on the 3rd floor, room 301. It overlooks The Plaza. Our room was spotless and modern. All the furniture was new. It was a gorgeous room. The in-room coffee maker was appreciated. The bathroom was beautiful too. The lighted mirror was very nice, as was the shower. There's ample parking underneath the hotel in the garage and free parking across the street. The bar and restaurant area was nice and the staff were great. The front desk staff was pleasant and capable. I can't wait to return to this great property.
Frequently Asked Questions About Hilton Kansas City Country Club Plaza
What are the check-in and check-out times at Hilton Kansas City Country Club Plaza?
Check-in time is at 3:00 PM and check-out is at 12:00 PM.
Is Hilton Kansas City Country Club Plaza pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide accessible parking and elevator facilities?
Yes, the hotel offers accessible parking and has an accessible elevator available.
Are there swimming pools available at the hotel?
Yes, there is both an indoor pool and an outdoor pool available for guests.
Is Wi-Fi available at Hilton Kansas City Country Club Plaza?
Yes, guests have access to free Wi-Fi in public areas, including public internet terminals.
Does the hotel offer parking options, including valet service?
Yes, self-parking and valet parking services are available at the hotel.
Are there any fitness facilities at the hotel?
Yes, there is a fitness center available for free to all guests.
What dining options are available near Hilton Kansas City Country Club Plaza?
Guests can enjoy nearby dining at places such as Eddie V's Prime Seafood, Ruth's Chris Steak House, and Canihaveabite restaurant.
What attractions can I visit near the hotel during my stay?
The hotel is just steps away from the Country Club Plaza, and guests can also visit the Nelson-Atkins Art Museum and the Kemper Museum of Contemporary Art nearby.
How can I access public transit or travel options near Hilton Kansas City Country Club Plaza?
While the hotel does not offer an airport shuttle or local shuttle services, the Country Club Plaza area provides easy access to local transportation options to explore Kansas City.